Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 457 reviews

Best price
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Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telephone
Fax +44 1234 799902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  457 reviews

TripAdvisor Rating  4.0/5  272 reviews

Certificate of excellence 2024

Best staff

TripAdvisor rating 5.0/5

theonlydamon TripAdvisor review

Aiysha is an absolute star! She went above and beyond to help me with everything! Would definitely recommend! She helped me out with recommending places for food, is super polite and is an credit to the Mercure group. I’m here for business and will recommend staying here because if her. Thanks for everything!

Dear Onlydamon, Thank you for your kind words regarding your recent experience at Mercure Bedford Centre Hotel. We are thrilled to hear that Aiysha provided you with exceptional service during your late-night check-in. Your feedback about her dedication to guest satisfaction is truly appreciated, and we will make sure to share your compliments with her. Warm regards, M Islam Front Office Manager

Late night check in!

TripAdvisor rating 5.0/5

Stephanie H TripAdvisor review

I was greeted by Aiysha, who was so welcoming and very helpful. She efficiently dealt with all my enquiries, provided me with all the information I would need throughout my stay and simply went above and beyond. She is a credit to your Team :) Thank you, Stephanie

Dear Stephanie H, Thank you for your kind words regarding your recent experience at Mercure Bedford Centre Hotel. We are thrilled to hear that Aiysha provided you with exceptional service during your late-night check-in. Your feedback about her dedication to guest satisfaction is truly appreciated, and we will make sure to share your compliments with her. Warm regards, M Islam Front Office Manager

Customer review rating 2.0/5

Sue D. Families - Confirmed reviews ALL

Check in took far too long Room booked was for 2 adults and 1 child and there was no additional bed. Did get the extra bed put in but it was more like a Sun lounger with the thinest mattress (if you can call it that) The room was also too small for 3 people. The toilet door needed to be closed before you could actually navigate to get around it

Dear Sue D., We appreciate your feedback regarding your recent stay. We apologies for the inconvenience you experienced during check-in and the issues with the room setup. Your comments have been shared with the relevant teams for further review and improvement. We strive to ensure all our guests have a comfortable stay, and we regret that we fell short on this occasion. Your concerns are duly noted, and we will take necessary actions to prevent such occurrences in the future. Thank you for bringing this to our attention. Best regards, M Islam Front Office Manager

Amazing stay can’t wait to come back

TripAdvisor rating 5.0/5

Danni1112223 TripAdvisor review

Had an amazing night the hotel rooms are spotless with a beautiful view of the river! the staff amazing and hard working Jody behind the bar is so lovely and also the manger of the hotel is great! Food was perfect 👌🏾 can’t wait to come back! Thank you for a great stay

Dear Danni, Thank you for your positive feedback. We are delighted to hear that you enjoyed our friendly staff, cleanliness, maintenance, and breakfast. We appreciate your recommendation. We will address the parking concern. We look forward to welcoming you back. M Islam Front Office Manager

Great location, rooms are a little bit tired

Customer review rating 3.0/5

Pilar A. Friends - Confirmed reviews ALL

Aircon is very old, we could not get it to work. There are no drawers and not much shelving space, yet a big empty space under the tv that would be perfect for a small chest. Bot location is perfect and the riverside views are great.

Dear Pilar A., thank you for sharing your feedback. We appreciate your kind words about our great location and riverside views. We regret to learn about the issues you faced with the air conditioning and room amenities. Your comments are valuable to us, and we will address them with our team. We hope to have the opportunity to welcome you back for an improved experience. Warm regards, M Islam Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 546 reviews 8.6/10 Location
  • 1,100 reviews 6.5/10 Room
  • 827 reviews 8.2/10 Service
  • 18 reviews 5.5/10 WiFi
  • 392 reviews 5.4/10 Cleanliness
  • 331 reviews 7.6/10 Breakfast
  • 235 reviews 4.1/10 Amenities
  • 202 reviews 5.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.