ibis Stevenage Centre Hotel 3 stars

Name: ibis Stevenage Centre
Address: STEVENAGE, SG1 1EJ, UNITED KINGDOM
Telephone: (+44)1438/779955
Rating: 3.9

Customer review rating 3.9/5 1,750 reviews

ALLSAFE approved hotel

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+ 14 Services

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ibis Stevenage Centre Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Ms Hannah Chapman, Hotel Manager

Outstanding' and 'A credit to the ibis brand' according to one happy reviewer, ibis Stevenage Centre is run with meticulous attention to detail so that your stay has all boxes ticked from check-in to check-out (which isn't until noon, which we think you'll appreciate). Wake up feeling refreshed after a snooze in your king-sized bed, hop into your huge en suite shower for an invigorating blast, then head down to the restaurant for a warm welcome and your perfect breakfast - however you define it!

As well as having London and Cambridge within easy reach, hotel guests benefit from handy proximity to Hatfield House and Knebworth House, each just a 20-minute drive. If you venture to London King's Cross, don't forget to snap a selfie at Platform 9¾!

Hotel extras

An ALLSAFE Clifton certified hotel
5 fully-equipped meeting rooms which accommodates 600 guests
Connecting you to London Kings Cross in 22 mins
Less than five minutes to Stevenage train station
Café Green serves a choice of international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Public outdoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying)Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day

BreakfastPaying
1 restaurant(s)
Room service
- Hot meals
- Cold snacks

5 meeting room(s)
Copy/print service available

Hotel location

ibis Stevenage Centre

Danestrete
Danestrete
SG1 1EJ
stevenage
united kingdom

Tel: +441438779955

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
LONDON HEATHROW At 68.56km / 42.6 miles
By plane
LONDON LUTON At 23.5km / 14.6 miles
By plane
LONDON STANSTED At 45.06km / 28 miles
By car
AM1 JUNCTION 7 At 6.44km / 4 miles
By car
M1 At 4.02km / 2.5 miles
By train
KINGS CROSS LONDON At 64.37km / 40 miles
By train
STEVENAGE RAILWAY STATION At 0.19km / 0.12 miles
By train
STEVENAGE STATION At 0.03km / 0.02 miles

GPS :51.903381, -0.20354

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Rooms

Our restaurants and bars

CAFÉ GREEN

Type of cuisine: International

Relax, drink and dine in our cosy, welcoming on-site eatery, Café Green. Open around the clock so you never have to go hungry, the friendly staff are on hand to make sure all your needs are met.

Dinner

Mon
Tue
Wed
Thurs
~~Fri~~
~~Sat~~
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 600 m²
Maximum capacity: 600 people
Maximum banquet capacity: 600 people

Find out more

Comfortable clean room

dawnlake2020 29/07/2020 TripAdvisor review

Very well organised through these difficult times, staff very friendly and helpful. Rooms are great value, and always clean and comfortable. Would always recommend and will definitely stay again. Thank you.

comfortable beds good shower, toilet very tight fit

Jim K. Families - 24/03/2020 Confirmed reviews ALL

good value and suited my requirements

Dear James K., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

B. Business - 20/03/2020 Confirmed reviews ALL

Stayed just one night in room 405, hotel well centrally located close to station and centre. Very quiet room but WiFi was not good quality.

Dear Francois B., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located for conference venue next door.

Noda Couples - 19/03/2020 Confirmed reviews ALL

Convenient and cheap. Value for money for one night

Dear Hazel H., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad condition of room

R. L. Solo - 17/03/2020 Confirmed reviews ALL

The room was cold and the air conditioning loud and not very effective. There appeared to be insects crawling around the Tea area and window, which looked like fleas of some kind. I photographed and video recorded and showed this to the receptionist. She apologised and assured me that i would be contacted the following day. I wasn't contacted by anybody from IBIS Stevenage.

Dear L. R., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My apologies in the delay, I understand that Shannon has kindly refunded your room. I can only apologies for the issues faced, we are going through an investment programme and hope that you will return and stay with us once again, for an enjoyable stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable room, good breakfast. Enjoyable.

David Couples - 17/03/2020 Confirmed reviews ALL

Checking in very straightforward. Well appointed room - recently refurbished. Very clean and welcoming. Staff at reception very good.

Dear David C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Anonymous Solo - 16/03/2020 Confirmed reviews ALL

Very good and helpful

Dear Debbie F., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Central location

Zahna Couples - 15/03/2020 Confirmed reviews ALL

Attending the Forum, an attached conference facility, this hotel was basic, very competitively priced, was friendly, clean and served a lovely breakfast

Dear Zahna H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

L J. Business - 15/03/2020 Confirmed reviews ALL

Staff were welcoming, friendly and helpful, found the room cold, but air conditioning warmed up room

Dear Leslie J., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable bed

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Easy booking , friendly service and comfortable bed.

Dear Nick C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Value for Money

Paul Couples - 14/03/2020 Confirmed reviews ALL

Good location ,Clean room £80.00 for two nights stay fantastic value for money would definitely stay again .

Dear paul s., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pauline S. Couples - 04/03/2020 Confirmed reviews ALL

The chicken wasn't very good the lady wasn't very happy but after that everyone was lovely

Dear Pauline S., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay & Well located

Anthony Couples - 03/03/2020 Confirmed reviews ALL

Satisfying

Dear Anthony O., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel, very convenient and always fantastic staff

Keith G. Business - 29/02/2020 Confirmed reviews ALL

Predictable, convenient for my work, good value and super staff - couldn't reallt ask for more

Dear Keith G., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located for the train station

Kate Couples - 29/02/2020 Confirmed reviews ALL

The location is excellent if you want to get the train direct to London as it is literally a 5 minute walk. The reception and staff were low to it was just the room that was disappointing! The entrance and. Staff were lovely but the room was tired and and worn out! Cracks in the plaster and a hole in the bathroom door that someone had tried to cover. What a shame as could be a a lovely hotel!

Dear Kate M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are in the process of investment works which will see a great uplift in the hotel, we do hope that you will use us again to see our positive changes We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very well located to shops and trains.

Eric J. Business - 29/02/2020 Confirmed reviews ALL

Enjoyable, neat tidy and clean. Bar / restaurant seems to close earlier than advertised. There is much dilapidation : Shower trays that are only 1/2 inch deep not draining away. Sink mixer taps that do not turn to cold / drinking water. Sinks that do not drain away. Bathroom windows that are faulty and / or screwed shut. Shower hoses that are kinked and very difficult to use. Reception is over heated at circa 27C. --

Dear Eric J., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are in the process of investment works and will look into the issues found in your room relating to the windows and taps. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friendly

Mr T. Business - 27/02/2020 Confirmed reviews ALL

I use the Ibis Stevenage on a weekly basis , Everyone is friendly and a warm welcome is always waiting for me. The room is clean and very well appointed .

Dear Glen T., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rooms uncoforably cold with no control of temperature

Hutch Business - 24/02/2020 Confirmed reviews ALL

The air con seem to have been the only thermal control and this was apparently not controllable from the room as even set to max the room remained at around 16degrees. The radiator was not operating and no other heating was available.

Dear Michael H., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We usually retain control, as often we find that guests use the incorrect settings, so it is advisable to contact us so we can control the temperature for you in order to raise to what you would like and have extra heating available upon request, if that was not explained to you I am very sorry and would like you to contact me directly so i can arrange a refund for you. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stsy

Darren Couples - 20/02/2020 Confirmed reviews ALL

Good

Dear darren q., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst ever

I S. Business - 20/02/2020 Confirmed reviews ALL

Room clean. Two beds pushed together, one bed higher than the other. Both beds creaked if you so much as breathed. Duvets were zipped together which wasn’t particularly comfortable. All through night it sounded like I was sleeping next to a generator. No idea where noise was coming from but was very loud. Fortunately was only there for one night. Breakfast wasn’t particularly good. Spoke to four other guests who also had same experience/ opinion of the hotel.

Dear Juliems s., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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