Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton Environmental Services. This ensures that our hygiene and prevention measures meet the highest standards. This hotel is currently open. In line with the government guidelines and the current lockdown, we are only accepting bookings where it is essential to stay in the hotel for work purposes or where people can't get home.

ibis Stevenage Centre Hotel 3 stars

Name: ibis Stevenage Centre
Address: STEVENAGE, SG1 1EJ, UNITED KINGDOM
Telephone: (+44)1438/779955
Rating: 3.9

Customer review rating 3.9/5 1,766 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate

See on a map

+ 14 Services

ibis Stevenage Centre Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Ms Hannah Chapman, Hotel Manager

Outstanding' and 'A credit to the ibis brand' according to one happy reviewer, ibis Stevenage Centre is run with meticulous attention to detail so that your stay has all boxes ticked from check-in to check-out (which isn't until noon, which we think you'll appreciate). Wake up feeling refreshed after a snooze in your king-sized bed, hop into your huge en suite shower for an invigorating blast, then head down to the restaurant for a warm welcome and your perfect breakfast - however you define it!

As well as having London and Cambridge within easy reach, hotel guests benefit from handy proximity to Hatfield House and Knebworth House, each just a 20-minute drive. If you venture to London King's Cross, don't forget to snap a selfie at Platform 9¾!

Hotel extras

An ALLSAFE Clifton certified hotel
5 fully-equipped meeting rooms which accommodates 600 guests
Connecting you to London Kings Cross in 22 mins
Less than five minutes to Stevenage train station
Café Green serves a choice of international cuisine (Take Away only during lockdown)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Public outdoor parking Paying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
Pets allowed Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 9AM (Paying) Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying) Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day

Breakfast Paying
1 Restaurant(s)
Room service
- Hot meals
- Cold snacks

5 Meeting room(s)
Copy/print service available

Hotel location

ibis Stevenage Centre

Danestrete
Danestrete
SG1 1EJ stevenage
united kingdom

Tel: +441438779955

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
LONDON HEATHROW At 68.56km / 42.6 miles
By plane
LONDON LUTON At 23.5km / 14.6 miles
By plane
LONDON STANSTED At 45.06km / 28 miles
By car
AM1 JUNCTION 7 At 6.44km / 4 miles
By car
M1 At 4.02km / 2.5 miles
By train
KINGS CROSS LONDON At 64.37km / 40 miles
By train
STEVENAGE RAILWAY STATION At 0.19km / 0.12 miles
By train
STEVENAGE STATION At 0.03km / 0.02 miles

GPS :51.903381, -0.20354

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bedNon contractual photo

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Standard Room with 2 single bedsNon contractual photo

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Rooms

Our restaurants and bars

CAFÉ GREEN

Type of cuisine: International

Relax, drink and dine in our cosy, welcoming on-site eatery, Café Green. Open around the clock so you never have to go hungry, the friendly staff are on hand to make sure all your needs are met.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 600 m²
Maximum capacity: 600 people
Maximum banquet capacity: 600 people

Find out more

Well located and comfortable stay

Grb Business - 07/04/2021 Confirmed reviews ALL

Great location in Town Centre, opposite a large Tesco’s! Comfortable room and bed. Great for business stay or private.

Dear Brown G., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value for money

Triin Business - 16/03/2021 Confirmed reviews ALL

Excellent stay! Reception staff always lovely and very helpful, the rooms are clean and very good for the price. Location is perfect, only 5 minute walk to the train station.

Dear Triin J., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Donna M. Business - 01/02/2021 Confirmed reviews ALL

Great experience very clean

Dear Donna m., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location. Good overall, with one let down

RoverTM Business - 14/12/2020 TripAdvisor review

I'm not too worried about COVID but, if you're claiming to be taking it seriously, you should at least act the part. A brief electronic thermometer scan of the wrist is not reliable way to assess whether someone is running a temperature, especially if they have just come in from the cold. Like most hotels at the moment, it seems very hard to warm up a room, even when the a/c is turned up. When I arrived, the room was cold. I switched on the thermostat which said 28, but next morning it still hadn't reached 28, probably about 21C. More serious was the poor bathroom hygiene which I didn't notice till the next morning. There was dried excrement down the front (exterior) of the toilet bowl. It looked like it might have overflowed sometime in the past. To be fair, it wasn't particularly noticeable from the standing position, just when seated and looking between your legs. I cleaned some of it off with moistened toilet roll, but I confess I left the hardened-on remnants for someone else to tackle.

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is a simple protocol, we choose the wrist as this is less likely to have been exposed to the cold air as much as the forehead, if someone is suffering with a temperature the cold air would not impact. We do try to turn the heating on prior to arrival to ensure the room is warmed up, if in any case this does not happen and the guest reports an issue our maintenance will generally check to see if there are any blockages in the air flow system which may prevent heat being released. We are sorry that you were faced with that and if you reported to reception this would have been rectified immediately, we take these issues very seriously and of course liaise with our housekeeping to prevent this. We hope that you will again return to see this is an exception to our normal practises.

Anonymous Business - 12/12/2020 Confirmed reviews ALL

Arrived around 5pm. Booked in, got to room, room freezing cold. Heating turned on, room still freezing cold. Offered a fan heater, made so much racket I didn't sleep at all, then went on to a full days work steam cleaning a building. Had same problem with heating g when stayed in Cardiff!

Dear Patrick C., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect location for my needs.

Peter H. Solo - 07/11/2020 Confirmed reviews ALL

The hotel & room provided all that I required & expected in a friendly & safe manner, Thank you.

Dear Peter H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Stephen Solo - 30/10/2020 Confirmed reviews ALL

Nice stay, friendly welcome and clean and warm for a cold autumn night.

Dear Stephen H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We enjoyed our stay

Sophie B. Couples - 04/10/2020 Confirmed reviews ALL

Clean towels would be nice next time we stay

Dear sophie B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location for all transport links, shops and local attractions.

David B. Families - 25/09/2020 Confirmed reviews ALL

Very good visit for family business. Excellent welcome and interaction with the staff every time we met. Room and corridor had been refurbished. Good stay.

Dear david b., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable stay

Hannah Couples - 16/09/2020 Confirmed reviews ALL

Reception staff were very friendly and welcoming. Room was clean and comfortable.

Dear Hannah S., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good with location, but inconsiderate with room request

Satpal Business - 10/09/2020 Confirmed reviews ALL

Asked for a quiet room, but put in a room with window opening to the noisy air-conditioning air ventilation. I don't know why there was an option to put pre-check in room request?

Dear Satpal M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mixed

Katherine Solo - 01/09/2020 Confirmed reviews ALL

Checked into a room that was in use, bed unmade and full of belongings. Thankfully no one inside when I went in! Room was swapped by reception and new one was fine. Very convenient location so can go and grab a decent coffee and breakfast even though hotel breakfast not open.

Dear Katherine J., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor quality

Ricky Business - 28/08/2020 Confirmed reviews ALL

The room requested was a double bed but was two beds pushed together. Only 1 bath towel and 1 cup for hot drink no tea, coffee or milk provided in room shower would not go very hot just luke warm water wont use this hotel again

Dear ricky h., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located.

Carol H. Solo - 26/08/2020 Confirmed reviews ALL

Very nice and helpful staff. Bed was uncomfortable though (room 316). I didnt tell staff as I didn't want the hassle of moving. There was some sort of mattress topper on the bed, but I could still feel the springs.

Dear Carol H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable clean room

dawnlake2020 29/07/2020 TripAdvisor review

Very well organised through these difficult times, staff very friendly and helpful. Rooms are great value, and always clean and comfortable. Would always recommend and will definitely stay again. Thank you.

Dear Reviewer, Thank you so much for your feedback and taking the time to leave us a review. We are pleased that you enjoyed your recent stay with us and thank you for your understanding of reduced services during these times. We look forward to welcoming you back again soon. Take care and stay safe!!

comfortable beds good shower, toilet very tight fit

Jim K. Families - 24/03/2020 Confirmed reviews ALL

good value and suited my requirements

Dear James K., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

B. Business - 20/03/2020 Confirmed reviews ALL

Stayed just one night in room 405, hotel well centrally located close to station and centre. Very quiet room but WiFi was not good quality.

Dear Francois B., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located for conference venue next door.

Noda Couples - 19/03/2020 Confirmed reviews ALL

Convenient and cheap. Value for money for one night

Dear Hazel H., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad condition of room

R. L. Solo - 17/03/2020 Confirmed reviews ALL

The room was cold and the air conditioning loud and not very effective. There appeared to be insects crawling around the Tea area and window, which looked like fleas of some kind. I photographed and video recorded and showed this to the receptionist. She apologised and assured me that i would be contacted the following day. I wasn't contacted by anybody from IBIS Stevenage.

Dear L. R., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My apologies in the delay, I understand that Shannon has kindly refunded your room. I can only apologies for the issues faced, we are going through an investment programme and hope that you will return and stay with us once again, for an enjoyable stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tired and unkempt

Amanda R Business - 08/02/2020 TripAdvisor review

Where do I start. This was my 2nd stay (I booked both together). It's a Shane that I can't share my photos on this review! (But I have on TripAdvisor). Cracking and peeling paint on walls, missing skirting boards. Chipped edges on the desk. Dirty shower drain, making water poll and flooding floor in bathroom. Broken bed base, where the 2 single beds are joined to make a double. 2 separate rooms, however the problems remain the same!

Dear Reviewer, Thank you for taking the time to leave us your feedback. We are naturally disappointed we did not meet your expectations, the hotel is currently going through investment works and a preventative maintenance plan that will alleviate such issues. Kind Regards

Our most recent 20 reviews

In partnership with TripAdvisor