ibis Stevenage Centre Hotel 3 stars

Customer review rating 3.9/5 1,758 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Stevenage Centre
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+ 14 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 5 fully-equipped meeting rooms which accommodates 600 guests

  • Connecting you to London Kings Cross in 22 mins

  • Less than five minutes to Stevenage train station

  • Café Green serves a choice of international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Stevenage Centre

Danestrete
Danestrete
SG1 1EJ
stevenage
united kingdom

Tel: +441438779955

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON HEATHROW At 68.56km / 42.6 miles

  • By plane

    LONDON LUTON At 23.5km / 14.6 miles

  • By plane

    LONDON STANSTED At 45.06km / 28 miles

  • By car

    AM1 JUNCTION 7 At 6.44km / 4 miles

  • By car

    M1 At 4.02km / 2.5 miles

  • By train

    KINGS CROSS LONDON At 64.37km / 40 miles

  • By train

    STEVENAGE RAILWAY STATION At 0.19km / 0.12 miles

  • By train

    STEVENAGE STATION At 0.03km / 0.02 miles

GPS :51.903381, -0.20354

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 9 / 97 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 9 / 97 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

CAFÉ GREEN

Type of cuisine: International

Relax, drink and dine in our cosy, welcoming on-site eatery, Café Green. Open around the clock so you never have to go hungry, the friendly staff are on hand to make sure all your needs are met.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 600

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
ibis Stevenage Centre

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,758 reviews

tripadvisor

TripAdvisor Rating 3.5/5

617 reviews

We enjoyed our stay

Customer review rating 3.9/5

Sophie B. Couples - 04/10/2020 Confirmed reviews ALL

Clean towels would be nice next time we stay

Dear sophie B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location for all transport links, shops and local attractions.

Customer review rating 3.9/5

David B. Families - 25/09/2020 Confirmed reviews ALL

Very good visit for family business. Excellent welcome and interaction with the staff every time we met. Room and corridor had been refurbished. Good stay.

Dear david b., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable stay

Customer review rating 3.9/5

Hannah Couples - 16/09/2020 Confirmed reviews ALL

Reception staff were very friendly and welcoming. Room was clean and comfortable.

Dear Hannah S., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good with location, but inconsiderate with room request

Customer review rating 3.9/5

Satpal Business - 10/09/2020 Confirmed reviews ALL

Asked for a quiet room, but put in a room with window opening to the noisy air-conditioning air ventilation. I don't know why there was an option to put pre-check in room request?

Dear Satpal M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mixed

Customer review rating 3.9/5

Katherine Solo - 01/09/2020 Confirmed reviews ALL

Checked into a room that was in use, bed unmade and full of belongings. Thankfully no one inside when I went in! Room was swapped by reception and new one was fine. Very convenient location so can go and grab a decent coffee and breakfast even though hotel breakfast not open.

Dear Katherine J., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor quality

Customer review rating 3.9/5

Ricky Business - 28/08/2020 Confirmed reviews ALL

The room requested was a double bed but was two beds pushed together. Only 1 bath towel and 1 cup for hot drink no tea, coffee or milk provided in room shower would not go very hot just luke warm water wont use this hotel again

Dear ricky h., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located.

Customer review rating 3.9/5

Carol H. Solo - 26/08/2020 Confirmed reviews ALL

Very nice and helpful staff. Bed was uncomfortable though (room 316). I didnt tell staff as I didn't want the hassle of moving. There was some sort of mattress topper on the bed, but I could still feel the springs.

Dear Carol H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable clean room

TripAdvisor rating 3.5/5

dawnlake2020 29/07/2020 TripAdvisor review

Very well organised through these difficult times, staff very friendly and helpful. Rooms are great value, and always clean and comfortable. Would always recommend and will definitely stay again. Thank you.

Dear Reviewer, Thank you so much for your feedback and taking the time to leave us a review. We are pleased that you enjoyed your recent stay with us and thank you for your understanding of reduced services during these times. We look forward to welcoming you back again soon. Take care and stay safe!!

comfortable beds good shower, toilet very tight fit

Customer review rating 3.9/5

Jim K. Families - 24/03/2020 Confirmed reviews ALL

good value and suited my requirements

Dear James K., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.9/5

B. Business - 20/03/2020 Confirmed reviews ALL

Stayed just one night in room 405, hotel well centrally located close to station and centre. Very quiet room but WiFi was not good quality.

Dear Francois B., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located for conference venue next door.

Customer review rating 3.9/5

Noda Couples - 19/03/2020 Confirmed reviews ALL

Convenient and cheap. Value for money for one night

Dear Hazel H., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad condition of room

Customer review rating 3.9/5

R. L. Solo - 17/03/2020 Confirmed reviews ALL

The room was cold and the air conditioning loud and not very effective. There appeared to be insects crawling around the Tea area and window, which looked like fleas of some kind. I photographed and video recorded and showed this to the receptionist. She apologised and assured me that i would be contacted the following day. I wasn't contacted by anybody from IBIS Stevenage.

Dear L. R., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My apologies in the delay, I understand that Shannon has kindly refunded your room. I can only apologies for the issues faced, we are going through an investment programme and hope that you will return and stay with us once again, for an enjoyable stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable room, good breakfast. Enjoyable.

Customer review rating 3.9/5

David Couples - 17/03/2020 Confirmed reviews ALL

Checking in very straightforward. Well appointed room - recently refurbished. Very clean and welcoming. Staff at reception very good.

Dear David C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 3.9/5

Anonymous Solo - 16/03/2020 Confirmed reviews ALL

Very good and helpful

Dear Debbie F., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Central location

Customer review rating 3.9/5

Zahna Couples - 15/03/2020 Confirmed reviews ALL

Attending the Forum, an attached conference facility, this hotel was basic, very competitively priced, was friendly, clean and served a lovely breakfast

Dear Zahna H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 3.9/5

L J. Business - 15/03/2020 Confirmed reviews ALL

Staff were welcoming, friendly and helpful, found the room cold, but air conditioning warmed up room

Dear Leslie J., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable bed

Customer review rating 3.9/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Easy booking , friendly service and comfortable bed.

Dear Nick C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Value for Money

Customer review rating 3.9/5

Paul Couples - 14/03/2020 Confirmed reviews ALL

Good location ,Clean room £80.00 for two nights stay fantastic value for money would definitely stay again .

Dear paul s., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.9/5

Pauline S. Couples - 04/03/2020 Confirmed reviews ALL

The chicken wasn't very good the lady wasn't very happy but after that everyone was lovely

Dear Pauline S., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay & Well located

Customer review rating 3.9/5

Anthony Couples - 03/03/2020 Confirmed reviews ALL

Satisfying

Dear Anthony O., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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