ibis Stevenage Centre Hotel 3 stars

Name: ibis Stevenage Centre
Address: STEVENAGE, SG1 1EJ, UNITED KINGDOM
Telephone: (+44)1438/779955
Rating: 3.9

Customer review rating 3.9/5 1,758 reviews

ALLSAFE approved hotel

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+ 14 Services

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ibis Stevenage Centre Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Ms Hannah Chapman, Hotel Manager

Outstanding' and 'A credit to the ibis brand' according to one happy reviewer, ibis Stevenage Centre is run with meticulous attention to detail so that your stay has all boxes ticked from check-in to check-out (which isn't until noon, which we think you'll appreciate). Wake up feeling refreshed after a snooze in your king-sized bed, hop into your huge en suite shower for an invigorating blast, then head down to the restaurant for a warm welcome and your perfect breakfast - however you define it!

As well as having London and Cambridge within easy reach, hotel guests benefit from handy proximity to Hatfield House and Knebworth House, each just a 20-minute drive. If you venture to London King's Cross, don't forget to snap a selfie at Platform 9¾!

Hotel extras

An ALLSAFE Clifton certified hotel
5 fully-equipped meeting rooms which accommodates 600 guests
Connecting you to London Kings Cross in 22 mins
Less than five minutes to Stevenage train station
Café Green serves a choice of international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Public outdoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying)Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day

BreakfastPaying
1 restaurant(s)
Room service
- Hot meals
- Cold snacks

5 meeting room(s)
Copy/print service available

Hotel location

ibis Stevenage Centre

Danestrete
Danestrete
SG1 1EJ
stevenage
united kingdom

Tel: +441438779955

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
LONDON HEATHROW At 68.56km / 42.6 miles
By plane
LONDON LUTON At 23.5km / 14.6 miles
By plane
LONDON STANSTED At 45.06km / 28 miles
By car
AM1 JUNCTION 7 At 6.44km / 4 miles
By car
M1 At 4.02km / 2.5 miles
By train
KINGS CROSS LONDON At 64.37km / 40 miles
By train
STEVENAGE RAILWAY STATION At 0.19km / 0.12 miles
By train
STEVENAGE STATION At 0.03km / 0.02 miles

GPS :51.903381, -0.20354

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Rooms

Our restaurants and bars

CAFÉ GREEN

Type of cuisine: International

Relax, drink and dine in our cosy, welcoming on-site eatery, Café Green. Open around the clock so you never have to go hungry, the friendly staff are on hand to make sure all your needs are met.

Dinner

Mon
Tue
Wed
Thurs
~~Fri~~
~~Sat~~
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 600 m²
Maximum capacity: 600 people
Maximum banquet capacity: 600 people

Find out more

We enjoyed our stay

Sophie B. Couples - 04/10/2020 Confirmed reviews ALL

Clean towels would be nice next time we stay

Dear sophie B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location for all transport links, shops and local attractions.

David B. Families - 25/09/2020 Confirmed reviews ALL

Very good visit for family business. Excellent welcome and interaction with the staff every time we met. Room and corridor had been refurbished. Good stay.

Dear david b., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable stay

Hannah Couples - 16/09/2020 Confirmed reviews ALL

Reception staff were very friendly and welcoming. Room was clean and comfortable.

Dear Hannah S., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good with location, but inconsiderate with room request

Satpal Business - 10/09/2020 Confirmed reviews ALL

Asked for a quiet room, but put in a room with window opening to the noisy air-conditioning air ventilation. I don't know why there was an option to put pre-check in room request?

Dear Satpal M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mixed

Katherine Solo - 01/09/2020 Confirmed reviews ALL

Checked into a room that was in use, bed unmade and full of belongings. Thankfully no one inside when I went in! Room was swapped by reception and new one was fine. Very convenient location so can go and grab a decent coffee and breakfast even though hotel breakfast not open.

Dear Katherine J., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor quality

Ricky Business - 28/08/2020 Confirmed reviews ALL

The room requested was a double bed but was two beds pushed together. Only 1 bath towel and 1 cup for hot drink no tea, coffee or milk provided in room shower would not go very hot just luke warm water wont use this hotel again

Dear ricky h., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located.

Carol H. Solo - 26/08/2020 Confirmed reviews ALL

Very nice and helpful staff. Bed was uncomfortable though (room 316). I didnt tell staff as I didn't want the hassle of moving. There was some sort of mattress topper on the bed, but I could still feel the springs.

Dear Carol H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable clean room

dawnlake2020 29/07/2020 TripAdvisor review

Very well organised through these difficult times, staff very friendly and helpful. Rooms are great value, and always clean and comfortable. Would always recommend and will definitely stay again. Thank you.

Dear Reviewer, Thank you so much for your feedback and taking the time to leave us a review. We are pleased that you enjoyed your recent stay with us and thank you for your understanding of reduced services during these times. We look forward to welcoming you back again soon. Take care and stay safe!!

comfortable beds good shower, toilet very tight fit

Jim K. Families - 24/03/2020 Confirmed reviews ALL

good value and suited my requirements

Dear James K., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

B. Business - 20/03/2020 Confirmed reviews ALL

Stayed just one night in room 405, hotel well centrally located close to station and centre. Very quiet room but WiFi was not good quality.

Dear Francois B., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located for conference venue next door.

Noda Couples - 19/03/2020 Confirmed reviews ALL

Convenient and cheap. Value for money for one night

Dear Hazel H., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad condition of room

R. L. Solo - 17/03/2020 Confirmed reviews ALL

The room was cold and the air conditioning loud and not very effective. There appeared to be insects crawling around the Tea area and window, which looked like fleas of some kind. I photographed and video recorded and showed this to the receptionist. She apologised and assured me that i would be contacted the following day. I wasn't contacted by anybody from IBIS Stevenage.

Dear L. R., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My apologies in the delay, I understand that Shannon has kindly refunded your room. I can only apologies for the issues faced, we are going through an investment programme and hope that you will return and stay with us once again, for an enjoyable stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable room, good breakfast. Enjoyable.

David Couples - 17/03/2020 Confirmed reviews ALL

Checking in very straightforward. Well appointed room - recently refurbished. Very clean and welcoming. Staff at reception very good.

Dear David C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Anonymous Solo - 16/03/2020 Confirmed reviews ALL

Very good and helpful

Dear Debbie F., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Central location

Zahna Couples - 15/03/2020 Confirmed reviews ALL

Attending the Forum, an attached conference facility, this hotel was basic, very competitively priced, was friendly, clean and served a lovely breakfast

Dear Zahna H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

L J. Business - 15/03/2020 Confirmed reviews ALL

Staff were welcoming, friendly and helpful, found the room cold, but air conditioning warmed up room

Dear Leslie J., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable bed

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Easy booking , friendly service and comfortable bed.

Dear Nick C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Value for Money

Paul Couples - 14/03/2020 Confirmed reviews ALL

Good location ,Clean room £80.00 for two nights stay fantastic value for money would definitely stay again .

Dear paul s., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pauline S. Couples - 04/03/2020 Confirmed reviews ALL

The chicken wasn't very good the lady wasn't very happy but after that everyone was lovely

Dear Pauline S., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay & Well located

Anthony Couples - 03/03/2020 Confirmed reviews ALL

Satisfying

Dear Anthony O., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews

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