ibis Stevenage Centre

ibis Stevenage Centre 3 stars

Customer review rating (ALL Rating) 3.4/5 114 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 5 fully-equipped meeting rooms which accommodates 600 guests

  • Connecting you to London Kings Cross in 22 mins

  • Less than five minutes to Stevenage train station

  • London Luton Airport is approx 25 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Stevenage Centre

Danestrete
SG1 1EJ STEVENAGE
United Kingdom

Telephone +44 1438 779955

  • By plane

    LONDON HEATHROW At 68.56km / 42.6 miles

  • By plane

    LONDON LUTON At 23.5km / 14.6 miles

  • By plane

    LONDON STANSTED At 45.06km / 28 miles

  • By car

    AM1 JUNCTION 7 At 6.44km / 4 miles

  • By car

    M1 At 4.02km / 2.5 miles

  • By train

    KINGS CROSS LONDON At 64.37km / 40 miles

  • By train

    STEVENAGE RAILWAY STATION At 0.19km / 0.12 miles

  • By train

    STEVENAGE STATION At 0.03km / 0.02 miles

GPS:51.903381, -0.20354

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast

A delicious English breakfast buffet or even those divine continental pastries, whatever takes your fancy, we have something delicious for everyone

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  114 reviews

TripAdvisor Rating  3.5/5  662 reviews

Customer review rating 2.0/5

Aleksandra V. Couples - Confirmed reviews ALL

The hotel is ordinary.Everything seems it is from back in time.For cheap money should be ok for one night. Reception is not quite helpful

Dear aleksandra v., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Adequate

Customer review rating 3.0/5

Nm Solo - Confirmed reviews ALL

Very tired public areas. Stained carpets etc. Staff very friendly and breakfast was OK.

Dear Neil M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay overall

Customer review rating 3.5/5

James Friends - Confirmed reviews ALL

Reasonable price, offered early check in for an additional fee. Breakfast wasn’t offered as an extra at check in but was there. Standard offering for breakfast with hot and cold food. Scramble eggs tasted watered down.

Dear Jonathan C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We try ensure we offer on check in, so apologies that did not happen. We will look at the scrambled egg and find a way to improve this - thank you for sharing your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located terrible hotel

Customer review rating 0.5/5

Daniel R. Couples - Confirmed reviews ALL

We visited to see a concert and paid over £600 for B&B for 2 nights stay. The Receptionist who greeted us was not very helpful although when the management was on duty there seemed to be a better welcome. The room was on the 3rd floor and was very tired and dirty we had a view over a roof with dead pigeons on it. The Hotel was being used as a homeless hostel. We booked breakfast for 2 days when we went for breakfast on the first day it’s was the worst breakfast you could ever imagine the breakfast staff was actually sitting with what can Imagine residential guest and there was no way to identify if she was actually staff she asked what my room number was not very welcoming looked like she couldn’t be bothered. We never went back for the 2nd day. This is the first time we have stayed in an Ibis and it’s highly unlikely we will be back usually when we do events we stay in the comfort of a premier inn we headed to Cardiff after and paid less for 2 nights in the comfort of quality Hilton.

Dear Daniel R., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Stay on a Busy Night

Customer review rating 4.5/5

Erin Couples - Confirmed reviews ALL

Stayed at ibis Stevenage Centre during the first night of Liam Gallagher's Knebworth gigs. Very busy night in Stevenage, but hotel was fantastic. Great location, great breakfast, great service. Hotel was very quiet despite being full and people coming back from the gig at all hours.

Dear Erin M., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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