Novotel Stevenage

Novotel Stevenage 4 stars

Customer review rating (ALL Rating) 3.7/5 390 reviews

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Hotel extras

  • An ALLSAFE Clifton Environment certified hotel.

  • New Spring Menu served daily from 18:00 - 21:00

  • Coffee served in the lounge from early morning with lunch from 11.30 -14:00

  • Meeting rooms available for socially distanced meetings

  • Free car parking on site -register with Parking eye at reception

ALLSAFE approved hotel

Hotel location

Novotel Stevenage

Knebworth Park
SG1 2AX STEVENAGE
United Kingdom

  • STEVENAGE:  STEVENAGE

  • By plane

    LONDON HEATHROW At 68km / 42 miles

  • By plane

    LONDON LUTON At 25km / 15 miles

  • By plane

    LONDON STANSTED At 45km / 28 miles

  • By train

    STEVENAGE STATION At 3km / 1 miles

GPS:51.886898, -0.208569

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  390 reviews

TripAdvisor Rating  3.5/5  992 reviews

Needs a Refurb.

TripAdvisor rating 2.0/5

Like_Nice_Things Families - TripAdvisor review

Carpets in the rooms are badly stained in a number of places and in desperate need of replacing. Toilets have brown stains around the rim. Walls have scuff marks and dodgy looking stains. Shower controls are leaky and have been for some time, as water leaking from them has stained the bath. This could be a decent hotel with a few long overdue refurbishments.

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room clean, staff friendly, breakfast options good

Dear Catherine W., Thank you very much for your outstanding ratings regarding your stay at the Novotel Stevenage. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Well located and lovely room

Customer review rating 5.0/5

Tina S. Couples - Confirmed reviews ALL

We have stayed a number of times and only had 1 bad experience all in all very good rooms ate very comfortably and well equipped.

Dear Tina s., Thank you very much for your outstanding ratings regarding your stay at the Novotel Stevenage. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Room was very dirty and carpet was disgusting

Customer review rating 1.5/5

Jag S. Families - Confirmed reviews ALL

When we arrived there was no staff Visible at Reception then after a few minutes a lady Appears and she doesn’t say hello she had food in here moth so rude. Big stains on carpet. Blood on the bathroom door. Room 123. Went to bar no staff visible. A/c in room was not working had to open windows. All tables in out door area’s were dirty.

Dear Jag s., Thank you for taking the time to tell us about your experience at the Novotel Stevenage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations

Nice location

Customer review rating 4.0/5

Richard L. Couples - Confirmed reviews ALL

Nice hotel, room very nice, breakfast good, No bath, took 4/5 try’s to get into room with key card, but overall not bad at all.

Dear Richard L., Thank you very much for your outstanding ratings regarding your stay at the Novotel Stevenage. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

In partnership with TripAdvisor

Other web-users rate our hotel

  • 211 reviews 8.8/10 Location
  • 690 reviews 6.6/10 Room
  • 483 reviews 6.1/10 Service
  • 20 reviews 7.4/10 WiFi
  • 384 reviews 3.9/10 Cleanliness
  • 217 reviews 6.4/10 Breakfast
  • 182 reviews 3.7/10 Food
  • 152 reviews 3.2/10 Amenities

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