Mercure Nottingham Sherwood Hotel 4 estrelas

Amazing hotel, very modern and stylish. Staff (especially all the receptionists) were delightful and very accommodating. Room service and the food/drinks were lovely as well. Would definitely recommend. PS. My sleep was amazing in those beds!

I booked the Mercure because of its location and the pool and gym facilities. However, when we got there, we were told that the pool was not available due to issues with maintaining the temperature. The next morning I visited the gym. About a third of the equipment in the gym (running machine, cross-training machine, some other stretchy thing) was also out of order. I asked staff about this at reception, they were apologetic and gave me and my sons a drinks voucher. My point is, I specifically selected this hotel to benefit from the use of these facilities, it was not cheap! Feeling a little bit ripped off. There are positives however, the rooms were lovely and comfortable and the full English breakfasts were delicious. Having said that, if I had known that these services were not up to standard, I would have saved myself a couple of hundred quid and booked into a hotel down the road. Overall, if you are not bothered about the facilities I have had a moan about, it's a great hotel with free parking and not far from town. Personally, I'll find a cheaper hotel next time.

Attended a meeting at the Mercure Hotel and the room was laid out very nicely, tea and biscuits at the entrance, water, sweets, pens and paper on the tables. John was especially helpful and friendly during our time at the hotel.

Stayed as part of a group. Mainly ovely helpul staff, especially John. Stay spoilt by very strong smell of cannabis in corridors on both nights. When a member of our group complained told that they would open some windows!!! Same on second night. Other guests complained but nothing done. Security men sitting in lobby next to heater playing on their phones, surely they couldhave done something Shame but will not stay here again because of this.

Nottingham Sherwood Mercure. Six friends on a ladies shopping weekend away. We chose this hotel as it was on the outskirts of the city centre shopping so quieter than the more central hotels. The hotel is on a busy road however we were not disturbed by this at all. We were located on the side of the hotel in normal sized rooms which were clean & comfortable. Beds were comfy although a little soft for our tastes. The pillows were fine but could do with an upgrade. Towels & tea/coffee were replenished daily. Staff throughout the hotel were all friendly & helpful. One particular star of the show was a gentleman named "John" who introduced himself & services the hotel provides & was keen to improve our stay in any way. He was friendly, knowledgeable & so helpful without being obtrusive. I would go as far as to say that he genuinely enhances the wellbeing & experience of the hotels guests. Breakfast was varied with the usual juices & beverages. Cereals, yogurt, fruit, English cooked, toast & pastries etc. Small quantities regularly replenished. The hotel has a pool & gym but we didn't visit these. Nottingham has many beautiful buildings and lots of character. The castle & caves are easily accessible. I cannot commend the bus services enough. What fantastic services with clear digital updates & colour coded routes & buses, although not cheap if paying just one off journey. A large shopping centre & externally lots of streets & old lanes for shopping both High Street stores, individual retailers & boutiques & designer stores. The city centre has many restaurants & bistros that are both chains & unique. We would recommend Bistrot Pierre & Josephines, but do book. Being a University city, as you would expect, there are lots of students & young people & student accomodation. It is a busy city centre, particularly in the evenings/weekend. The centre was being prepared for the Christmas fayre with stalls being put up, rides etc all lit up which would be fun but busy. One thing I would like to say is that, everyone we met & interacted with from the hotel, sales & restaurant staff, couldn't have been more friendly or polite which totally enhanced our visit & impression of Nottingham.