Mercure Nottingham Sherwood Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 649 comentários

Extras do hotel

  • BT Sports in Bar Lounge

  • 24hr Food and Beverage inc Full Dinner Menu and Full English Breakfast

  • Leisure Club with gym, heated indoor pool, hot tub, steam and sauna

  • Complimentary onsite carpark with EV charging

  • Pet Friendly

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Nottingham Sherwood Hotel

296 Mansfield Road
NG52BT NOTTINGHAM
United Kingdom

GPS:52.970202, -1.153407

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

RESTAURANT

Our open plan restaurant is situated in the conservatory and offers a full range of seasonal dishes that will spark your taste buds. We have the ability to cater for all allergens and are open to the public.

Nossas acomodações

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  649 comentários

Classificação no TripAdvisor  4.0/5  225 comentários

Great!

Classificação TripAdvisor 5.0/5

Kerubu O Avaliação certificada TripAdvisor

Amazing hotel, very modern and stylish. Staff (especially all the receptionists) were delightful and very accommodating. Room service and the food/drinks were lovely as well. Would definitely recommend. PS. My sleep was amazing in those beds!

Dear Kerubuo, Thank you for taking the time to leave us a review following your recent visit to The Mercure Nottingham Sherwood Hotel. We are so delighted that you enjoyed your stay with us and thank you so much for your kind words about our staff, in particular our reception team, it is fantastic to hear that you felt our team were accommodating, I will be sure to pass on your kind comments to our team which I am sure will be well received. On behalf of the entire team, we very much look forward to welcoming you back again soon. Kind Regards, Joe

Disappointing

Classificação TripAdvisor 3.0/5

RichardK873 Família - Avaliação certificada TripAdvisor

I booked the Mercure because of its location and the pool and gym facilities. However, when we got there, we were told that the pool was not available due to issues with maintaining the temperature. The next morning I visited the gym. About a third of the equipment in the gym (running machine, cross-training machine, some other stretchy thing) was also out of order. I asked staff about this at reception, they were apologetic and gave me and my sons a drinks voucher. My point is, I specifically selected this hotel to benefit from the use of these facilities, it was not cheap! Feeling a little bit ripped off. There are positives however, the rooms were lovely and comfortable and the full English breakfasts were delicious. Having said that, if I had known that these services were not up to standard, I would have saved myself a couple of hundred quid and booked into a hotel down the road. Overall, if you are not bothered about the facilities I have had a moan about, it's a great hotel with free parking and not far from town. Personally, I'll find a cheaper hotel next time.

Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. kind regards Gemma

company conference

Classificação TripAdvisor 5.0/5

823josiec Negócios - Avaliação certificada TripAdvisor

Attended a meeting at the Mercure Hotel and the room was laid out very nicely, tea and biscuits at the entrance, water, sweets, pens and paper on the tables. John was especially helpful and friendly during our time at the hotel.

Hello Josie, thank you for taking the time to review our hotel in regards to a conference you attended. We try to go above and beyond for all our guests whether they be conference guests or our overnight guests. All our staff strive to achieve the service you received through out the stay with us. we hope you will choose us for your next conference or even for an overnight stay. Once again thank you for choosing the Mercure Nottingham Sherwood Hotel Kind regards Gemma

Lovely staff, stay spoilt by strong smell of cannabis in corridors

Classificação TripAdvisor 3.0/5

alisonhL4326XJ Friends getaway - Avaliação certificada TripAdvisor

Stayed as part of a group. Mainly ovely helpul staff, especially John. Stay spoilt by very strong smell of cannabis in corridors on both nights. When a member of our group complained told that they would open some windows!!! Same on second night. Other guests complained but nothing done. Security men sitting in lobby next to heater playing on their phones, surely they couldhave done something Shame but will not stay here again because of this.

Hi Alison, Thank you for taking the time to write us a review. I do apologise that your visit was ruined by the smell of cannabis in our corridors, I will fully investigate which staff were on duty as this is not an appropriate response to yourself and we should be taking these complaints serious as we do not tolerate drug use within our hotels. Please again accept my sincere apologies and we do hope you will consider coming back so we can remedy this stay for you. Thank you for choosing the Mercure Nottingham Sherwood Hotel Kind regards Gemma

A weekend in Nottingham

Classificação TripAdvisor 4.0/5

Sunshine23595831974 Friends getaway - Avaliação certificada TripAdvisor

Nottingham Sherwood Mercure. Six friends on a ladies shopping weekend away. We chose this hotel as it was on the outskirts of the city centre shopping so quieter than the more central hotels. The hotel is on a busy road however we were not disturbed by this at all. We were located on the side of the hotel in normal sized rooms which were clean & comfortable. Beds were comfy although a little soft for our tastes. The pillows were fine but could do with an upgrade. Towels & tea/coffee were replenished daily. Staff throughout the hotel were all friendly & helpful. One particular star of the show was a gentleman named "John" who introduced himself & services the hotel provides & was keen to improve our stay in any way. He was friendly, knowledgeable & so helpful without being obtrusive. I would go as far as to say that he genuinely enhances the wellbeing & experience of the hotels guests. Breakfast was varied with the usual juices & beverages. Cereals, yogurt, fruit, English cooked, toast & pastries etc. Small quantities regularly replenished. The hotel has a pool & gym but we didn't visit these. Nottingham has many beautiful buildings and lots of character. The castle & caves are easily accessible. I cannot commend the bus services enough. What fantastic services with clear digital updates & colour coded routes & buses, although not cheap if paying just one off journey. A large shopping centre & externally lots of streets & old lanes for shopping both High Street stores, individual retailers & boutiques & designer stores. The city centre has many restaurants & bistros that are both chains & unique. We would recommend Bistrot Pierre & Josephines, but do book. Being a University city, as you would expect, there are lots of students & young people & student accomodation. It is a busy city centre, particularly in the evenings/weekend. The centre was being prepared for the Christmas fayre with stalls being put up, rides etc all lit up which would be fun but busy. One thing I would like to say is that, everyone we met & interacted with from the hotel, sales & restaurant staff, couldn't have been more friendly or polite which totally enhanced our visit & impression of Nottingham.

Dear Sunshine. thank you for taking the time to write us a review regarding your stay with us. I am grateful for the fantastic review you have given us as all our staff work so so hard to achieve the outcome you have described. They all work around the clock to achieve a 1st class service for our guests from check in to check out and beyond. we do hope you will come again so you can experience the full hotel experience with the leisure facilities. we look forward to welcoming you again and cant thank you enough for the review. thank you for choosing the Mercure Nottingham Sherwood Hotel Kind regards Gemma

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 620 comentários 9.2/10 Localização
  • 1.548 comentários 5.7/10 Quarto
  • 1.291 comentários 8.4/10 Serviço
  • 25 comentários 6.8/10 Wifi
  • 946 comentários 4.3/10 Conforto
  • 629 comentários 6.2/10 Limpeza
  • 515 comentários 7.5/10 Café da manhã
  • 371 comentários 5.2/10 Comodidades

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