Mercure Nottingham Sherwood Hotel

Stayed as part of a group. Mainly ovely helpul staff, especially John. Stay spoilt by very strong smell of cannabis in corridors on both nights. When a member of our group complained told that they would open some windows!!! Same on second night. Other guests complained but nothing done. Security men sitting in lobby next to heater playing on their phones, surely they couldhave done something Shame but will not stay here again because of this.

Nottingham Sherwood Mercure. Six friends on a ladies shopping weekend away. We chose this hotel as it was on the outskirts of the city centre shopping so quieter than the more central hotels. The hotel is on a busy road however we were not disturbed by this at all. We were located on the side of the hotel in normal sized rooms which were clean & comfortable. Beds were comfy although a little soft for our tastes. The pillows were fine but could do with an upgrade. Towels & tea/coffee were replenished daily. Staff throughout the hotel were all friendly & helpful. One particular star of the show was a gentleman named "John" who introduced himself & services the hotel provides & was keen to improve our stay in any way. He was friendly, knowledgeable & so helpful without being obtrusive. I would go as far as to say that he genuinely enhances the wellbeing & experience of the hotels guests. Breakfast was varied with the usual juices & beverages. Cereals, yogurt, fruit, English cooked, toast & pastries etc. Small quantities regularly replenished. The hotel has a pool & gym but we didn't visit these. Nottingham has many beautiful buildings and lots of character. The castle & caves are easily accessible. I cannot commend the bus services enough. What fantastic services with clear digital updates & colour coded routes & buses, although not cheap if paying just one off journey. A large shopping centre & externally lots of streets & old lanes for shopping both High Street stores, individual retailers & boutiques & designer stores. The city centre has many restaurants & bistros that are both chains & unique. We would recommend Bistrot Pierre & Josephines, but do book. Being a University city, as you would expect, there are lots of students & young people & student accomodation. It is a busy city centre, particularly in the evenings/weekend. The centre was being prepared for the Christmas fayre with stalls being put up, rides etc all lit up which would be fun but busy. One thing I would like to say is that, everyone we met & interacted with from the hotel, sales & restaurant staff, couldn't have been more friendly or polite which totally enhanced our visit & impression of Nottingham.

Me and my boyfriend stayed for 2 nights hotel it’s really nice itself, staff was really lovely and helpful as we are not local we got advised by Imad about places to go. Bar staff is extremely nice and I fully recommend food which don’t only look nice but also taste really good !! Everyone made sure we enjoyed and feel comfortable. Definitely will be back :) Thank you

I was taken aback at the overtly aggressive manner from John; whilst i was at the coffee machine after breakfast. John approached me "who are you?" "are you staying with us?" I replied, "yes i am a guest here". With no apology, John proceeded to comment, saying: "we get a lot of riff raff coming in off the streets" After singling me out like a criminal he then began to start quizzing about my knowledge of classical music ??? The microaggression from this person is unbelievable, this spoilt my stay, unfortunately. I was made to feel truly unwelcome like i shouldn't be there... I wouldn't stay here again :( after all that the coffee machine wasnt even working...

Hello my name is Kaelly I have stayed at your hotel for two nights every thing went really great, the breakfast was soo good and the staff at the bar were so nice and friendly Imad and Aryana . At last night we had the best cocktails that’s Imad made , thank you so much for everyone how’s working there and hopefully we will see you soon. Kaelly