Hotel Novotel Nottingham Derby 4 estrelas

Location was ideal for my stay. The view from my room was facing a open green woodland, not my favorite. Room was clean and tidy. Staff was great. Access to a microwave was ideal to reheat meals. A fridge in the room was an added benefit.

Great friendly.covid compliant Hotel,with great connections to the airport ,Nottingham Derby and the Midlands,supported by enthusiastic staff. Good value for money serving personal and business needs with free car parking.

The reception was very safe and COVID security was explained. The room was large and well equipped. The shower was style over substance - there was no where near the shower to hang a towel. The room was well insulated from the noise from the local road and the motorway so we had a good nights rest. The “grab and go” breakfast was “acceptable” given the circumstances.

Well specified rooms & great staff ensure that you will have a comfortable stay despite all of the restrictions of COVID-19. The food is reasonably priced with a good choice and the breakfast is excellent.

Good hotel with plenty of parking. Staff were very helpful but why was breakfast just cereal, roll, yoghurt in a bag. Everything in disposable plastic. At least the coffee machine was making good coffee but in a disposable cup. Surely it would be possible to use plates, cutlery etc . The hotel must have a dishwasher. There must be some way of reducing all this plastic waste.

Staff were heroic, just one serving food, checking in and serving at the bar. Shane i had a poor nights sleep, not sure why. Hotel is clean, room nice and everything to a good standard. Shame about covid 19. I would recommend this hotel, or any in the group, you do get well looked after.

Use this Hotel regularly as it very close to the M1 , has plenty of free car parking and rooms are quite comfortable. Food is not bad as hotel food goes. Some areas are a bit tatty around the edges but it is clean and not bad value.

Location is convenient for the M1 and Nottingham. Room was spacious but extractor fans in both toilet and bathroom didn't work. Staff were very friendly. Breakfast was very ordinary and not good value. Nothing more or less than I would expect for the price.

A very clean hotel. Pleasant and helpful staff. We stayed there on a short family break. Ideal location, between Nottingham and Derby. Always impressed with the quality of the Novotel hotels we've stayed at. We will definitely stay here again.

Despite the raging of Storm Dennis a really good visit made all the more enjoyable by the launch of "'ALL': Accor, Live, Limitless" on the first evening of our four day stay. Relaxing and chatting with the hotel staff over a drink set everything off to a great start. We look forward to our next visit.

As UK hotels go this is fine. Lots of parking and very close the M1 motorway yet quiet rooms. The bar/restaurant are open long hours but the food is awful. I will stay again as its better than the competition apart the food. As all modern hotels, the staff are helpfulness itself.

Myself and my sister booked a 4 night stay at Novotel, we usually stay in the Best Western however thought would have a change on this occasion. We were visiting for a friends 30th Birthday weekend. We checked in on the Thursday around 10pm, all was ok with our room and had a decent night sleep, upon our arrival the bar was busy but the noise didn't reach our room, we were advised that the bar was open until 11pm however would not be able to order any food as this finished at 10pm - upon viewing the menu in our room we decided to decline the offer of ordering breakfast as found the food to be extremely expensive. Also found that 4 mini pots of milk was not enough for 2 guests, this would mean one cup of tea/coffee per person. We were out all day on the Friday and returned to the hotel around 1030pm, as we had a busy day and evening planned for the Saturday we decided to go to bed around 11pm, as soon as we went to bed all that could be heard from the corridor was doors slamming and people in the corridor. This went on all night, i checked the corridor numerous times but never saw anyone. At 3am i called the reception to complain as we had both not slept, i was advised that he would keep an eye out but could not investigate as he was on the ground floor and we upstairs. It did not quieten down, in all we had about 1 hours broken sleep. At 0650 i went to the reception and was greeted by female, i explained the issue that we had and that i had complained already. She said her colleague had advised her. She confirmed that people that worked in the area on night shifts were more than likely the ones making noise but this was due to their sleep patterns!! I asked to be moved as could not have another 2 nights of no sleep, i am type 1 diabetic and my sister has epilepsy so sleep is vital to us both. She moved us to the top floor (at no extra cost!!) where she said the night workers were not staying. The next 2 nights we had better sleep however could still hear the banging from the lower floor. If you are aware that you have night workers staying with you why are other customers placed near to them, also why do you not ask them to be quieter on the evenings that they are not working as it is clearly disturbing the rest of your guest? The fact that she knew who was making the noise suggests i am not the only one to complain?! For this reason i will not be returning to this hotel on my next visit to Ilkeston.

We have stayed in the Novotel many times when visiting our family. We have always found it comfortable and friendly and our most recent visit was no exception. We are pleased to be able to include our dog in our visits.

Hotel straight off the motorway Easy to find, clean with helpful staff, Ideal for meetings or large groups lots of meeting rooms if required With large restaurant for breakfast and evening meal cannot fault it

A regular visitor to this hotel.,excellent staff in all departments,Brilliant service by well mannered and enthusiastic staff overseen by a newly appointed enthusiastic hotel manager. Highly recommended hotel,by far the best value for money hotel in the area. Regards Mark