ibis Chesterfield Centre - Market Town Hotel 2 stars

Customer review rating 4.1/5 3,036 reviews
ibis Chesterfield Centre - Market Town
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Hotel extras

  • Just a short walk from city centre and market town

  • Secured on-site parking for all hotel guests

  • Fogg's Restaurant serves a choice of international cuisine

  • Located just 550 yards from Chesterfield railway station

  • Four dedicated meeting rooms accommodating 14 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • Electric car recharging units
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Self service business centre

Hotel location

ibis Chesterfield Centre - Market Town

Lordsmill St
North East Derbyshire
S41 7RW
chesterfield
united kingdom

Tel: +441246385050

Fax: (+)1246/221444

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MANCHESTER At 104.6km / 65 miles

  • By plane

    NOTTINGHAM EAST MID At 56.32km / 35 miles

  • By plane

    SHEFFIELD At 21.57km / 13.4 miles

  • By car

    JCT 29 FROM M1 At 9.66km / 6 miles

  • By train

    CHESTERFIELD At 0km / 0 miles

  • By train

    LONDRES WATERLOO At 345.98km / 215 miles

GPS :53.232647, -1.423094

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
Accessible room

Accessible Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 20
Accessible room

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 41

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
ibis Chesterfield Centre - Market Town

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,036 reviews

tripadvisor

TripAdvisor Rating 3.5/5

982 reviews

Good location

Customer review rating 4.1/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

Superb stay , no problems

Dear Mr Bereford, We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Good location, enjoyed my stay

Customer review rating 4.1/5

Anonymous Solo - 07/02/2020 Confirmed reviews ALL

As usual the room was clean and the bed was comfortable.

Dear Mr R., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations Manager

in the location we required

Customer review rating 4.1/5

Me Couples - 06/02/2020 Confirmed reviews ALL

been many times in the past as above required location and reasonable price

Dear Ms S., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Lazy Sunday afternoon....got no mind to worry ...

Customer review rating 4.1/5

Roger G. A. C. T. D. Couples - 04/02/2020 Confirmed reviews ALL

Stayed here before with our d. Charlie and enjoy popping back from time to time to shop walk the d. and enjoy a beer in the market square pubs. Sunday's rates are a great bonus £31.95 and the extra £10.00 charge for charlie is half what the competition charges. Well done accor.

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Well located

Customer review rating 4.1/5

Tina Business - 03/02/2020 Confirmed reviews ALL

The hotel is ideally located but unfortunately the cleanliness of the rooms and breakfast cutlery / plates let it down.

Dear Ms P., Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre - Market Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nixon Guest Relations

Really good service

Customer review rating 4.1/5

Trevor Business - 31/01/2020 Confirmed reviews ALL

Great welcome and very helpful

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Good hotel

Customer review rating 4.1/5

Anonymous Solo - 31/01/2020 Confirmed reviews ALL

The room was clean and the bed was comfortable. It was easy to check in and out and I was offered the option to add breakfast if I had wanted. No complaints.

Dear Ms M., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Would not stay again

Customer review rating 4.1/5

Kea. Business - 30/01/2020 Confirmed reviews ALL

This is a poorly located hotel, in need of complete refurbishment, and a good clean. The staff are clearly unhappy in their work as I guess they get fed up with people complaining. We were met at reception by a lady who clearly could not care less whether we were there or not, there was no smile of welcome or cheery, enjoy your stay, or anything. The room was cheerless, with a filthy floor covered in chocolate stain from a previous guest and long hairs which were definitely not ours. The bathroom had a sink with a large patch repair in it, and a WC that required several flushes to get rid of anything in it. Although close to town, to get there you have to cross a very busy 3 lane road with no pedestrian crossing. There were insufficient hangers, and no where to hang coats or jackets. The beds were clean and comfortable and that’s all that the place had going for it. Fortunately there are several other hotels in the town.

Dear Ms A., Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre - Market Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nixon Guest Relations

Good location

Customer review rating 4.1/5

Ian Couples - 29/01/2020 Confirmed reviews ALL

Room was good, staff helpful, food was nice and reasonably priced. My only criticism is due to hotel location (in the centre of the ring road) the traffic noise is excessive, the glazing needs to be updated.

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Well located for visiting Chesterfield

Customer review rating 4.1/5

F K. Families - 25/01/2020 Confirmed reviews ALL

First room offered had not been cleaned and had no bedside light bulbs working. Second room had missing light bulb and broken bulb. I had to suggest taking bulbs from first room and using them. Satisfaction at last. Breakfast cleared away on dot of 10.00 am whilst guests still eating. Member of staff could not understand why we became irritated. Suggested customer care e.g. saying to guests still eating “do you need anything else as we are going to clear breakfast away?” Girl could not understand this. Next morning another member of staff did as we suggested and satisfaction rating for customer care soared. We stayed for a week and this process was repeated each morning. Guests now happy.

Dear Ms K., Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre - Market Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Guest Relations

Quick visit to Chesterfield

Customer review rating 4.1/5

Anonymous Families - 25/01/2020 Confirmed reviews ALL

It was fine

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Good but could be improved

TripAdvisor rating 3.5/5

Neil B 22/01/2020 TripAdvisor review

The location is central and good for exploring the area the rooms are good in general but could do with a little improvement and updating, breakfasts are very good and the staff are friendly and helpful. The bar area could do with an improvement in size , variety and prices. We enjoyed the stay here and these suggestions would only improve it further.

Bad stay

Customer review rating 4.1/5

John L. Solo - 21/01/2020 Confirmed reviews ALL

The Ibis Hotel in Chesterfield centre I found dangerous for pedestrians located on a busy roundabout, with no pedestrian crossings to cross the busy 2 and 3 lane roads. The hotel itself appears cheaply built when it comes to soundproofing from room to outside noise with traffic, and noise inside the hotel between floors and also between rooms on the same floor. I was surprised at the noise level from other people from above me on floor above and to the side. Next door to me were 2 people shouting and swearing so within 10 minutes of getting my room, I reported it to reception and asked for another room preferably on the top floor if possible. So in the new room on the upper floor I could still hear the people shouting on the floor below, the walls and floors didn’t seem well made for sound proofing in mind, when I reported the noise of those shouting and swearing the receptionist didn’t appear bothered in taking any action on such behaviour. I was also surprised to hear a dog barking in the hotel as I didn’t think hotels allowed dogs in them. The lift in the hotel when reached ground floor, the lift door would take around 15-30 seconds to open and for those first time in lift you going to start thinking it broken down and in those seconds could press the alarm button. My room what I noticed seemed to be cut backs, other hotels tend to have pictures on the walls but this hotel the walls were bear with no pictures at all. The soap in the shower in a container thing had probably just enough for 1 shower, you can see the level on the container, and the one for the sink was completely empty, but I had fetched my own, but that besides the point. The good points were hotel at town centre and the heating was warm enough and can could control heating myself day and night which some other hotels you can not. The main problem was the floors and walls seem really thin and not made from concrete. I would not stop at the hotel again, I don’t get this when I stop at premier inn, or holiday inn.

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre - Market Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nixon Guest Relations

Well located, nice staff

Customer review rating 4.1/5

S. J. Couples - 20/01/2020 Confirmed reviews ALL

Nice staff, located near food and stores the bed were very comfortable and the room was very homey

Dear Ms S., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Welcoming, motivated staff in a convenient location.

Customer review rating 4.1/5

T. Couples - 20/01/2020 Confirmed reviews ALL

We found the hotel comfortable, with staff who were concerned to provide the best service they could.

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

No problems

Customer review rating 4.1/5

Yvonne Couples - 18/01/2020 Confirmed reviews ALL

Room ok. I did find the bed a little uncomfortable and the pillows a little hard.

Dear Ms S., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Chesterfield Jan 20

Customer review rating 4.1/5

Tony H. Business - 16/01/2020 Confirmed reviews ALL

Very good as usual --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Excellent

Customer review rating 4.1/5

Agnes D. Solo - 16/01/2020 Confirmed reviews ALL

All perfect. Room clean breakfast very good and staff very welcoming

Dear Mr D. , We very much appreciate your comments regarding your stay at the ibis Chesterfield Centre - Market Town. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nixon Guest Relations

Made to feel like a criminal because of spilt coulis!

Customer review rating 4.1/5

Sarah D. Families - 16/01/2020 Confirmed reviews ALL

Everything was ok apart from I spilt some coulis when trying to put it on my yoghurt at breakfast and all of a sudden there are multiple members of staff making me feel like I was a criminal, a young female member of staff was staring and saying loudly “well what are we going to do with that now” making me feel really uncomfortable. I am pregnant and found the whole thing quite upsetting.

Dear Ms D., Thank you for taking the time to tell us about your experience at the ibis Chesterfield Centre - Market Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nixon Guest Relations

Ok

Customer review rating 4.1/5

M Business - 14/01/2020 Confirmed reviews ALL

This is a very standard mid market hotel. I stay here regularly and have always found the staff disinterested and mechanical in their dealings.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Laura Nixon Guest Relations
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