Mercure Cardiff North Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 334 comentários

Melhor preço
garantido
Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

Descrição

Extras do hotel

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Nossas acomodações

Localização do hotel

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  334 comentários

Classificação no TripAdvisor  4.0/5  293 comentários

Great Host

Classificação TripAdvisor 5.0/5

Josh B Avaliação certificada TripAdvisor

Panchi was a brilliant host, the service and food in the restaurant was great. The rooms were spacious and beds were super comfortable. Stayed 5 nights for work and the location was so convenient for local shops. Highly recommend this hotel and the attached restaurant.

Good weekend hotel

Classificação TripAdvisor 4.0/5

Carol R Avaliação certificada TripAdvisor

Excellent value for money (two night stay) Staff very welcoming and Panchi in the restaurant was excellent. Food good and reasonably priced. Found hotel well positioned for us to do some shopping and sight seeing without using the car. Thankfully a promotion so avoided the £8 daily parking.

Dear Carol, Thank you for your review. We are delighted that you appreciated the value for money, our welcoming staff and the delightful dining experiences offered by Panchi at our RGB Restaurant. It is also great that our hotel's location contributed positively to your shopping and sightseeing activities, providing convenient access without the necessity of a car. Additionally, we're pleased to hear that our parking promotion added to the satisfaction of your stay. We hope that we have the pleasure of seeing you again in the near future. Kind regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Average at best, poorly trained staff

Classificação TripAdvisor 2.0/5

Escape48152405348 Avaliação certificada TripAdvisor

Stayed here for 2 nights. Room was ok but it’s not a 4* Hotel. Staff i found were not the most welcoming and the room was far too dark and it was cold too. Bathroom had mould on the ceiling. Room was average at best Premier Inn beds are far more comfortable. The issue with the staff was that they just didn’t make you feel very welcome and it felt off putting having too ask them anything. There was no information about anything when checking in. I think some if the staff need retraining in customer service. However the buffet breakfast was very nice if abit expensive at £14.50 each. Would I stop here again ? Only if Premier Inn was fully booked it wouldn’t be my 1st choice.

Dear Guest, Thank you for taking the time to provide us with your review. We are pleased that you enjoyed our buffet breakfast. Our RGB Restaurant takes pride in offering a varied menu with specialties from the charcoal grill and we're glad this aspect of your stay was satisfactory. Your comfort is our top priority and we're, however, sorry to hear that you found the room temperature unsatisfactory. Our rooms are equipped with individual controlled air-conditioning, which can be adjusted to your preference. We apologise if this wasn't clearly communicated during your stay. Regarding the room lighting, we appreciate your feedback and will review this with our maintenance team. Moreover, we are deeply concerned about your comments regarding our staff's demeanor. At Mercure Cardiff North, we strive to provide a warm and welcoming atmosphere for all our guests. We will use your feedback as a training opportunity to ensure our team consistently delivers the high standard of service we aim for. We also acknowledge your feedback on the breakfast price as we aim to ensure our offerings represent the value we provide. Regarding the room quality, we continuously invest in maintaining and upgrading our facilities. Your observations about the bathroom will be addressed promptly. We offer various room types, including our Privilege Rooms with additional amenities, which might better suit your preferences for future stays. We hope you will return for an improved experience in the future. Kind regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Expensive, poor facilities, unwelcoming staff

Classificação TripAdvisor 2.0/5

Sunshine816255 Avaliação certificada TripAdvisor

Very poor hotel stay. The room was freezing cold when we arrived as the window had been left open and the window catch was broken. The room was dark with awful lighting. There were only 2 very flat pillows on the double bed and no extra ones anywhere in the room. The shower is a large overhead type and no shower caps available if you were not planning to wash your hair. Very old dirty looking air conditioning unit on the wall for heating and a portable oil radiator with broken wheels. We came in around 10.40pm and asked if it was possible to order drinks from the bar and were made to feel like we were a great inconvenience. Drinks were very expensive. 1 pint of lager and a Gin and lemonade, 2 packets of crisps came to over 20 pound. The room was £90 (breakfast not included) and we were surprised to be charged another 8 for parking. Especially considering how far outside the city the hotel is.

Dear Sunshine, Thank you for sharing your experience with us. We are sorry that your recent stay did not meet your expectations. The comfort of our guests is paramount, so it is concerning to hear about the issues you faced with your room's temperature and lighting. Our team strives to maintain a pleasant environment, and we appreciate your feedback on the condition of the air conditioning unit and the absence of extra pillows. Moreover, we regret that you felt unwelcome when trying to order drinks from our bar. Our team aims to provide a friendly and accommodating service at all times. We understand that the pricing of our offerings may not have met your expectations, and we appreciate you bringing this to our attention. Additionally, while our hotel is situated in a quieter area close to business parks and key attractions in Cardiff, we understand that this may not align with everyone's preferences. We hope you will consider staying with us again, allowing us the opportunity to provide you with a more satisfying experience, Best wishes, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Great hotel and staff

Classificação TripAdvisor 5.0/5

Kailan1407 Viagem com amigos - Avaliação certificada TripAdvisor

Great hotel. Staff very friendly and helpful. Hotel very clean. Breakfast was very nice. We have no fault with this hotel. One of the cleanest hotels we have stayed in. Quiet location. About 3-4 miles from the city centre but £15 for a Uber to the city.

Dear Kailan, Thank you for taking the time to share your wonderful feedback about your stay at Mercure Cardiff North. We are thrilled to learn that you had such an exceptional experience at our hotel. It's fantastic to hear that you found our hotel to be great and one of the cleanest you've stayed in. We take great pride in maintaining high standards of cleanliness throughout our property. We're pleased that you enjoyed our breakfast offerings and appreciated the friendly and helpful nature of our staff. At Mercure Cardiff North, we strive to provide a warm and welcoming atmosphere for all our guests. Our location in a quiet residential area, about 4 km from the city centre, offers a peaceful retreat while still providing easy access to Cardiff's attractions. We're glad you found it convenient to use ride-sharing services to explore the city. We hope to have the pleasure of welcoming you back to Mercure Cardiff North in the future. Best wishes,

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 649 comentários 7.6/10 Localização
  • 1.471 comentários 7.1/10 Quarto
  • 1.037 comentários 7.6/10 Serviço
  • 26 comentários 7.6/10 Wifi
  • 868 comentários 7.2/10 Conforto
  • 658 comentários 6.7/10 Limpeza
  • 434 comentários 7.4/10 Café da manhã
  • 316 comentários 5.7/10 Comodidades

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Cardiff

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.