Classificação clientes Avis (Classificação ALL) 4.2/5 575 comentários
ibis budget Newport
164 Malpas Road
NP20 5PP NEWPORT
Acesso: 1.93 km / 1.2 mi 20 min walk / 5 min drive
Check-in a partir das - Check out até as
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"This hotel offers four room types a Double room, Family room and Accessible room with double bed. All of the rooms are bright and modern, with a walk-in shower. Each room has WiFi available throughout. Air cooling/Heating, Freeview TV. Facilities to make hot drinks are provided in all rooms, a buffet breakfast is available every morning . Some of our hotel rooms are wheelchair accessible.
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Greedy. Cancelled our booking.
Classificação TripAdvisor 1.0/5
John J Couples - Avaliação certificada TripAdvisor
This hotel took our booking and later cancelled it as they were full and wanted to sell our room at a higher price to someone else. We had to book elsewhere at a much higher price. I would never book with them again. We booked through Booking.com who I thought were stopping this practice which is more common than you might think.
Quite a good hotel
Classificação TripAdvisor 5.0/5
Aditya A Negócios - Avaliação certificada TripAdvisor
This was for my business trip to Newport. So ideally needed basic amenities. Check in was efficient. Location was good, so no issues. Helpful staff. Price was good and not expensiveforme. Overall satisfied.
Dear guest, Thank you for your kind review. It is a pleasure to know you had such a good experience and that our location was just what you were looking for. Our team appreciate your kind words as we work hard to deliver the best service possible. We look forward to seeing you again. Best wishes, Noemi Alvarez, Ibis Budget Newport
HMP (His Majesty’s Prison) Ibis, Newport
Classificação TripAdvisor 1.0/5
Apollya Friends getaway - Avaliação certificada TripAdvisor
Ibis budget hotel Newport, or should this actually be renamed HMP Ibis Newport. If you are thinking about staying here and reading this review, I would advise to find another hotel. Now for the room details, the shower and wash basin are in the room itself, think like a studio flat, making this room oppressive and feel akin to being incarcerated. The toilet was at least in a separate cupboard and I use the term cupboard as the size would likely not meet HSE regulations for safety in the event of a fire (it is smaller than most toilets under the stairs in homes) The room itself was incredibly small, you could only just squeeze past the end of the bed to get to the equally small area on the other side, where there was a fixed tiny table (I use the term table loosely it’s more like a shelf) which would not be suitable to work at on a laptop from H&S aspect. The tv was above the shelf and a few coat hangers were next to the bed. There was Artex (the 70’s started 50 years ago) on the walls and ceilings with some kind mint green paint accents, the floor was laminate all walls and floor looked grimy and dirty. The laminate clearly had expired in places, a big visible diving crack where two pieces joined together and others raised at joints. Then when it comes to a breakfast, after being charged £7+ a day you expect a proper breakfast and more than just a croissant, pastry, piece of toast or cereal. It states breakfast buffet when booking but in fact is a continental buffet. It needs to be made clear at time of booking (show photos of the actual buffet). There was nothing I really wanted on this breakfast buffet and as I felt it was bad value for money, I chose to not eat/drink anything and spoke to reception to arrange a refund for this additional charge (still waiting for action from the hotel manager as the receptionist cannot process any refunds) I’ll also bring up the cost of the room, charging £90 for this room, plus the additional on top for breakfast is disgusting, I frankly don’t care about supply and demand, there needs to be an upper price cap limit per room per night put on these rooms to set visitor expectations. I am an experienced business traveller and actually have stayed in other many other Accor properties numerous times over the years but never seen anything this bad. I also am an All Accor member but think other chains will be getting my custom in future. At this price point I would usually get a 3-4* hotel in most locations I stay, with exception of city centres of major cities like London. This room in my opinion is a circa £40 room max even when every other hotel is fully booked. The only positive at all with my stay was that I do have to agree with others that the staff I encountered were all friendly, cheery and as helpful as they can be.
Dear Apollya, Thanks for taking the time to give us your feedback. Although we are pleased that you appreciated our team, we are sorry to hear that your stay did not meet your expectations. We are also sorry that you did not like our rooms as they are standard size/layout for Ibis Budget. Kind regards, Noemi Alvarez, Ibis Budget Newport
Perfect Stay on a Cold Winters Night!
Classificação TripAdvisor 5.0/5
Eimear B Família - Avaliação certificada TripAdvisor
Perfect little stop off for us on a rainy winters night. The staff were so welcoming & helpful when we arrived & our room was so cosy & just what we needed! Lovely, clean, comfortable & very reasonably priced hotel! Delighted with our stay there!
Dear Eimear. Thank you very much for sharing your positive review. It is truly rewarding to know that we were able to meet your expectations. Our team members work hard to ensure that every guest has a comfortable stay, and your kind comments will encourage us to continue with our efforts. We look forward to welcoming you back on a future occasion. Best regards, Noemi Alvarez, Ibis Budget Newport
Does what it says on the tin :)
Classificação TripAdvisor 4.0/5
Tour37201007206 Família - Avaliação certificada TripAdvisor
Used for the adult and 2 children. Room was compact but clean and fine for what we needed. There was tea and coffee in the room and fresh towels. Bunk bed only suitable for 6 and over and was not really comfortable for my 12 year old. The double bed was not the best woke up with a few aches. The hotel is next to the M4 but there was no traffic noise which was surprising. Would use again.
Dear Guest, Thank you for leaving us this review of your recent stay. We are pleased that you appreciated the standards which we strive to uphold. We are however sorry to hear that the bed was not quite to your liking We look to the pleasure of welcoming you back on a future occasion. Best regards, Noemi Alvarez, Ibis Budget Newport
Em parceria com o TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price