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Hotel Novotel Bristol Centre 4 estrelas

Classificação clientes Avis 4.3/5 9.002 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

Melhor preço garantido

Como funciona?
+ 17 Serviços

Extras do hotel

  • Web Corner, WIFI grátis, TV LCD 32"

  • Área de lazer com videogames para as crianças

  • Jantar descontraído com um toque contemporâneo

  • Sete espaços arejados e flexíveis para seu evento

  • A poucos metros de paradas de ônibus e balsas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Bristol Centre

Victoria Street
BS1 6HY bristol
united kingdom

Tel: +441179769988

Fax: (+44)117/9255040

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    BRISTOL A 15 km / 9,32 milhas

  • De avião

    CARDIFF A 90 km / 55,93 milhas

  • De avião

    LONDON HEATHROW A 150 km / 93,21 milhas

  • De barco

    THE BRISTOL FERRY A 1,5 km / 0,93 milhas

  • De carro

    M32 A 2 km / 1,24 milhas

  • De carro

    M4 JUNCTION 19 A 8 km / 4,97 milhas

  • De trem

    BRISTOL TEMPLE MEAD A 0,5 km / 0,31 milhas

GPS:51.450786, -2.586452

Serviços de hotéis

RESTAURANT

Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Café da manhã à la carte Custo adicional
    • Buffet Custo adicional
    • Serviço de quarto Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • Sem Sala de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 131 quartos
    • 6 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 5 quartos contíguos
    • 131 quartos para não fumadores
    • 4 pisos
  • Idiomas falados no hotel
    • Inglês
    • Espanhol
    • Francês
    • Polonês
    • Português
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI de alta velocidade
    • WIFI no hotel
    • Internet de alta velocidade
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
  • Armazenamento de bagagem
    • Armazenamento de bagagem
Acesso à acomodação
  • NOVOTEL Bristol Centre Custo adicional
    • No local
    • 80 vagas de estacionamento
    • Privado
    • Unidades de recarga para carro elétrico 3,7 kVA
    • Estacionamento aberto 24/7
Bem-estar
  • In Balance by Novotel Atualmente indisponível
    • No local
    • Sala e sauna
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis
    • Biblioteca infantil
    • Jogos de tabuleiro disponíveis
    • Área de jogos eletrônicos
    • Área de lazer

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 8

  • Tamanho máximo: 243

  • Capacidade máxima: 210 pessoas

  • Capacidade máxima para banquete: 170 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Bristol Centre

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

9.002 comentários

Classificação no TripAdvisor 4.0/5

1.821 comentários

An excellent hotel

Classificação TripAdvisor 4.0/5

Keithhull 30/09/2021 Avaliação certificada TripAdvisor

We were very well looked after in this hotel . The staff were most attentive and helpful. The room was well equipped and very comfortable the situation of the hotel was perfect to see the main sights in Bristol on foot

Very good location

Classificação TripAdvisor 5.0/5

Steve L 16/09/2021 Avaliação certificada TripAdvisor

The hotel is in a very good location for both the main shopping area and the marina / port side area and just a short walk from the railway station at Temple Meads. The staff were friendly and it’s only the other guests who sometimes ignore the COVID rules. The breakfast is exceptionally good and sets you up for a day of exploring.

Family Wedding

Classificação TripAdvisor 4.0/5

JohnexRM 11/09/2021 Avaliação certificada TripAdvisor

We were going to a family wedding and booked Bristol Novotel as being convenient . Reception was well managed and we enjoyed our stay. Bedside lights would have been good to have. Parking was available which is always a bonus. Breakfast and service was good. Would definitely stay again.

A very good location

Classificação TripAdvisor 4.0/5

GJGP 19/08/2021 Avaliação certificada TripAdvisor

Just a short walk to the harbour which is resplendent with bars and restaurants. Za Za Buffet bar was excellent in its choice of food. The hotel breakfast was brilliant, a real good start to the day. There was much to see in Bristol in such little time. The staff where great, especially the young girl from Cadiz whom allowed me to practice my Spanish. At present you would be well advised to approach the Hotel from the A4 from Bath as ther road works in the centre stop all turning over the River from the M32 approach. Head for the Hotwells Bridge if you get stuck. Overall its was a really good time

Very clean excellent customer care

Classificação TripAdvisor 5.0/5

Peter L 10/08/2021 Avaliação certificada TripAdvisor

The Novotel Bristol is a short walk (5 minutes) from Temple Mead Station, and 10 minute walk to the centre. It is very clean with excellent customer service, we were able to borrow a hotel umbrella as it was raining) and very comfortable beds.

Nice city center hotel

Classificação TripAdvisor 4.0/5

Superswede_1974 09/08/2021 Avaliação certificada TripAdvisor

Nice good hotel with very helpful staff, great breakfast, parking for £12 a night which is cheep to be in Bristol and good city centre location. Would definitely stay here again at our next trip to Bristol.

Pet owners beware

Classificação TripAdvisor 3.0/5

misteragift 04/08/2021 Avaliação certificada TripAdvisor

You pay upfront then get to your hotel and get hit with a £15 pet fee! No mention of this beforehand just the fact it says pet friendly! So as you’ve travelled 150 miles and payed £170 for 1 night this was here just have my wallet moment! This should be made aware when booking.

Good stay

Classificação TripAdvisor 4.0/5

Nush2011 Family - 31/12/2019 Avaliação certificada TripAdvisor

We had a good stay at the Novotel- Bristol. We booked a family room, the bed was comfortable and sofa bed was fine for the children. Rooms were clean, there was a tv, a blu tooth speaker, kettle, tea, coffee etc and there was an adjustable thermostat so air room temp was comfortable. Bathroom was a little tired, but clean and fit for purpose. There were shower gel, shampoo, and soap bars provided. A shower cap was provided when requested. Breakfast was lovely, there were fried eggs, English breakfast, pastries, vegan options, soya milk and a wide selection of cold foods also available and lots of food available. You can request other egg options and tea. On our last morning we arrived a little later and some of the breakfast items were running low. The waiter was very helpful, he had items made on request and brought out to us. There is paid car parking available in the basement, which is convenient. We walked into Cabot circus during the day, the reception staff gave us directions which was very easy and it took 10-15 mins. Not sure why but our card was not preauthorised this time for purchases. Maybe you have to request it? I so I was a but surprised that I had to pull out a credit card to pay for room service instead of adding it to our room bill. It wasn’t a problem, but I am used to adding any extras to our hotel bill. Overall we had a lovely stay, all the staff were pleasant, helpful, polite and accommodating,

Thanks so much for your review, it is appreciated and I am pleased that you had a good stay with us, in particular the pleasant and helpful staff. We are already looking forward to your next visit to Novotel! Warm regards, David - Guest Service Manager

Quick getaway

Classificação TripAdvisor 5.0/5

311dawn Family - 31/12/2019 Avaliação certificada TripAdvisor

Location is good for travelling by train, service is professional and helpful, room is of a standard nature and clean, breakfast is a good range of food and drinks. Have stayed before and would stay again.

Thanks so much for your review, it is appreciated by us here at Novotel. I am pleased you enjoyed the service, the room and the breakfast. We are already looking forward to your next visit, warm regards, David - Guest Service Manager

Good hotel at a central location

Classificação TripAdvisor 5.0/5

Edd_review Friends getaway - 29/12/2019 Avaliação certificada TripAdvisor

good breakfast, enough choice. multiple breads, juices, fruits and English breakfast as well. decent rooms and they were cleaned every day good location close by the station (approx 5 minutes walk) and the city centre is a 10 min walk. bus stops close by the hotel.

Thanks for posting your review on Tripadvisor Edd, happy to hear you had a great stay and thanks for taking the time to let us know, we really appreciate it. We will certainly look forward to welcoming you back to Accor Hotels again in the near future, warmest regards, Iain France - General Manager

Ok

Classificação TripAdvisor 3.0/5

David S Couples - 16/11/2019 Avaliação certificada TripAdvisor

We have stayed before several times. Parking cheaply onsite is a real bonus. The breakfasts are great but the public areas of the hotel are looking very tired. There was noise from other guests and the never ending Temple Meads engineering works outside, which make it visually unappealing. The hotel needs upgrading and the carpets in corridors cleaned but would we stay again .... yes because of breakfasts, parking and convenience but only if rooms are discounted.

Many thanks for your feedback David, happy to hear that you would definitely stay with us again however, I can emphasise with your concern regarding the ageing condition of the building however, Novotel UK are currently rolling out a refurbishment program of our bedrooms and public areas and when this happens, I am sure this will address your concerns. We hope to see you back at Accor Hotels again very soon, warmest regards, Iain France - General Manager

Comfortable and professional

Classificação TripAdvisor 5.0/5

AnnS2144 Couples - 27/10/2019 Avaliação certificada TripAdvisor

The bed was very comfortable and spacious. The welcome on our arrival was warm and efficient. Staff were always courteous, professional and helpful. Very interesting wine list in the bar, with lots of good choices by the glass.

Many thanks for posting your review Ann, happy to see you had an excellent stay and found the team to always be very friendly. We will certainly look forward to welcoming you back to Accor Hotels again very soon, warmest regards, Iain France - General Manager

Great location, helpful staff

Classificação TripAdvisor 5.0/5

L1veL0veLaugh Friends getaway - 08/10/2019 Avaliação certificada TripAdvisor

Stayed here for a reunion taking place in Bristol. Conveniently located to the train station and city centre. All staff were happy, helpful and friendly which makes a hotel these days. Rooms basic but had all we needed

Many thanks for posting your review and we were delighted to learn you had a great stay and in particular that you found the team to be very happy and friendly, we really appreciate you taking the time to let us know and will certainly look forward to seeing you back at Accor Hotels soon. Warmest regards, Iain France - General Manager

Good hotel in central location

Classificação TripAdvisor 4.0/5

norfolkdibben Couples - 24/09/2019 Avaliação certificada TripAdvisor

This is a comfortable hotel, in a very good location for visiting Bristol. Close to Temple Meads station and the riverfront area. Underground car park is £10 per 24hrs. Very comfortable bed. Excellent breakfast buffet. Staff were very pleasant. The décor is slightly bland - a few splashes of bright colour would lift things. 'Artworks' in bedrooms are appalling, but that's not the main issue in a hotel!

We really appreciate you taking the time to post your review and delighted to learn you had a comfortable stay and found the team to be very pleasant. I was however, sorry to hear that you did not like the Novotel artwork and I can emphasize that this can be a very subjective issue and we all have different personal choices. We shall certainly look forward to seeing you back at Novotel again very soon, warmest regards, Iain France - General Manager

Disappointed this time

Classificação TripAdvisor 3.0/5

ripleytrain Business - 19/08/2019 Avaliação certificada TripAdvisor

Simply handed my room key with no explanation of breakfast etc. Bar experience was great however breakfast staff lacked attentiveness - no one check off my room number and I was also surprised to see no scrabbles egg as an option. I have given an average rating to allow for the quality of the bedroom however roadworks outside the bedroom most of the night spoilt any opportunity of a decent nights sleep. Overall well below par experience given I use many Novotel’s across the UK.

Sorry to learn that you were disappointing with your stay on this occasion in particular, due to the city centre roadworks which have been ever changing and ongoing for a number of years, please accept my sincere apologies. I will certainly discuss your feedback with my team and take the necessary measures to address your concerns to prevent future occurrence. Regarding the city centre roadworks to manage the traffic flow more efficiently, although they have well ran over their completion date, the city council have informed us that they will be completed by Autumn 2019 and the whole area will be much improved to the eye. It is our hope that you will consider Novotel again in the future. Warmest regards, Iain France - General Manager

Bristol Aug 19

Classificação TripAdvisor 4.0/5

fgmcst Couples - 10/08/2019 Avaliação certificada TripAdvisor

Comfortable room with comfortable large sofa. The breakfast was good and good value. The lighting in the room (and the hotel in general) was rather gloomy. We would have preferred a shower rather than a bath/shower.

Many thanks for posting your review, happy to learn that overall you had a comfortable stay with us and also enjoyed our breakfast offer, we will certainly look forward to welcoming you back again very soon, warmest regards, Iain France - General Manager

above average hotel

Classificação TripAdvisor 4.0/5

Susannah W Family - 18/07/2019 Avaliação certificada TripAdvisor

Inadequate ventilation and no extractor fan in bathroom, after showering the bathroom and everyting in it is dripping with moisture. Some attention to this problem would improve the quality of guests stay at this good city centre hotel. We stayed 3 nights and on returning to our room on the last night after being out all day, my used towels were still lying on top of the bed. I went down to reception and they quickly replaced them.

Glad to learn that you found the hotel to be above average Susannah and thanks for taking the time to let us know, we really appreciate and value our guests feedback. Regarding the extraction system in your bathroom, I was surprised to read your concern and as we are unaware of any issue we will certainly inspect the bedroom you stayed in and monitor this situation. See you again in the near future, warmest regards, Iain France - General Manager

Nice hotel

Classificação TripAdvisor 4.0/5

Huws_12186460 Family - 17/07/2019 Avaliação certificada TripAdvisor

Stayed for one night. The hotel is well located, very close to Temple Meads Station and a short walk to shops and restaurants. The room was comfortable although there was road noise. Staff were extremely helpful.

Delighted to hear you had a nice stay Huws and in particular that you found the team to be extremely helpful. We really appreciate you taking the time to let us know and we will certainly look forward to your next visit. Warmest regards, Iain France - General Manager

Improvement Needed

Classificação TripAdvisor 3.0/5

Swann2222 Business - 11/07/2019 Avaliação certificada TripAdvisor

Major building work being carried out during our 7 night stay of which we weren’t warned about. Resulted in scaffolding blocking the windows & loud banging waking us up every morning. Receptionist wouldn’t let me collect our 3 x room keys without proof of payment despite them originally being booked & paid for by me... however one of my guests were able to take all 3 key cards without even being challenged upon arrival. Queues at reception for activating car park vouchers were also very long.

Many thanks for posting your review, I was sorry to hear that you were disturbed by noise during your stay, although we are unaware of any issues at the time please accept our sincere apologies. I can confirm that we have been working closely with both city council (regarding the roadworks) and contractors to ensure minimum disturbance to our guests especially during the morning and it is agreed that no work should commence prior to 09:00 hours. Please be assured that the team are available 24/7 and I am sure had you alerted us at the time then we would have done our utmost to ensure service recovery. Regarding your arrival, it is our company policy to request the credit card used for payment upon arrival to protect both guest and company against credit card fraud and I am sorry that you felt this was an inconvenience at the time. It is our hope that you will consider Novotel again in the future, warmest regards, Iain France - General Manager

Good hotel but disappointing

Classificação TripAdvisor 3.0/5

lewiep10 Couples - 10/07/2019 Avaliação certificada TripAdvisor

Having stayed at the hotel before several times and always having a good experience I booked this hotel for my girlfriends birthday in the knowledge it would be a pleasant experience. Booked the 3 course meal, which was really good. However, the room was simply too hot, the air cooling system is simply not good enough and requires to be updated. One of the worst nights sleep I have ever had. The room was simply not cleaned sufficiently either, with mess on the table and floor and used spoons. After speaking to the reception, and finding nothing could be done, I was very disappointed. I am still awaiting 'contact' from the general manager as promised a few days ago. Really disappointed as this has always been my preferred hotel to stay at in Bristol.

Thanks for posting your review Lewiep10, I was sorry to learn that your experience on this occasion did not meet our usual high standards that you have experienced previously, in particular the temperature of your bedroom, please accept my sincere apologies. I understand that the team did explain to you upon departure how the system operates and for the rooms to remain cool then the windows must be kept close. Although we are experiencing very warm temperatures currently in the UK, I can confirm that the air comforting system is set on a permanent cooling mode and we are unaware of any current similar feedback. In addition, as a precaution, the maintenance team have inspected your allocated room which was found to be a comfortable 18 degrees at the time and they were unable to source any problem with the unit in the bedroom. Regarding the cleanliness of your bedroom, we were totally unaware of this situation as this was not mentioned upon your check out and I will pass on your concerns to my housekeeping team who will revisit the service procedures to prevent future occurrence. On a more positive note, I was glad to hear that you had a very good meal for your girlfriends birthday and I will certainly share this comment with my team. I understand that you stay regularly with us therefore, on your next stay I have instructed my team to ensure you receive a great welcome and hassle free stay. See you again soon, warmest regards, Iain France - General Manager

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