Novotel Bristol Centre 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.516 comentários

Extras do hotel

  • WIFI grátis, TV LCD 32"

  • Área de lazer com videogames para as crianças

  • Jantar descontraído com um toque contemporâneo

  • Sete espaços arejados e flexíveis para seu evento

  • A poucos metros de paradas de ônibus e balsas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Localização do hotel

Novotel Bristol Centre

Victoria Street
Reino Unido

GPS:51.450786, -2.586452

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.

Take advantage of our Flight + Hotel offers


Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  1.516 comentários

Classificação no TripAdvisor  4.0/5  1.871 comentários

Novotel has lost its way

Classificação TripAdvisor 2.0/5

Mr_MrsB_plus2 Família - Avaliação certificada TripAdvisor

Another poor Novotel experience. Priced mid end, reality is more budget. Reception not warm or welcoming or receptive to feedback at the end of our stay. Room (non smoking) smelt like stale cigarette smoke, thinnest duvet, hard bed. No longer get even the basics such as a shower gel which is handy on a quick stopover. Unfortunate to have v noisy neighbours to top off an already poor nights sleep!

No manager on duty

Classificação TripAdvisor 1.0/5

Lilymac25 Avaliação certificada TripAdvisor

To be positive, the hotel is very well positioned, beds are comfortable. The quality and service of food and drink in the bar is excellent. Unfortunately we have made a complaint in writing which has been ignored. We were woken from our sleep when a painting crashed down from the wall onto the sofa. It was a shock and a bit scary. I had been reading until late and would have been hurt had I not gone to bed. When we first told reception on the morning we were told it would be sorted out at checkout. No one came to look and at checkout the receptionist was barely able to apologise or offer any reduction of fee in recognition of our disrupted night. When I pursued this this she offered a free drink. I asked to speak to a manager as this was obviously not something the receptionist was authorised to deal with, to be told there was no manager on the premises as ' it was 9.30 on Saturday morning' and no one available by phone. So, no manager and apparently no caretaking staff in a large corporate hotel. We had pre-paid so could only accept that we had to raise our complaint by email. Which my husband did, to no response at all. I wonder what would happen at the Novotel if there was a serious safety issue?

Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are indeed sorry that a picture fell off the wall. This is something no one has experienced at this hotel, however we will ensure that pictures are checked as our guests safety is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would like to contact the hotel again I am sure that we can offer something to you.

Excellent location...

Classificação TripAdvisor 4.0/5

mandynandray Avaliação certificada TripAdvisor

Excellent location right by my workplace and near shops. The breakfast was amazing, Rooms are basic as I was expecting a larger TV. Beds are comfortable with 4 pillows. There is on site car parking but found it quite expensive £29 for 2 nights. Restaurant is convenient the fish and chips was amazing. This is a pet friendly hotel so it's definitely a hotel I would revisit again.

We very much appreciate your comments regarding your stay at the Novotel Bristol Centre. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Very poor this time

Classificação TripAdvisor 1.0/5

Geordielassbusiness Negócios - Avaliação certificada TripAdvisor

Stayed here a few times but this has been awful. Monday night there was a mouse running around in the restaurant, it came back 3 times running up and down. I screamed, other diners saw it too. Waitress came over, she was not surprised and said well it’s gone now!! Awful no apology from her, seems this maybe be a regular!! Tuesday night, 3am fire alarm, so I evacuated the building with others and we went outside. Alarm continues to keep going off. No communication from the night porter at all. After 30 mins people were just going back to their rooms, we were not told to do so by the porter!! Someone later said it was a ‘drunk’ setting the alarms off in the carpark!!! At check out on Thursday morning. Receptionist said Good morning how are you? I said extremely tired, she didn’t acknowledge my reply or apologise for the alarms. So all in all a very disappointing stay!!!

Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I am sorry that your experience did not meet your expectations. We were aware that some mice had been seen, however working closely with our pest control contractors, there have been no further sightings. With reference to the fire alarm, yes a drunk person had set the alarm off in 2 locations which had caused confusion over resetting the system. We very much appreciate your sharing your concerns therefore giving us the opportunity to address them and it is our hope that you will give us the opportunity to better serve you in the near future.

Best sleep in a hotel!

Classificação TripAdvisor 4.0/5

Kathy H Família - Avaliação certificada TripAdvisor

The mattress was excellent! Best sleep in a hotel for many years. Firm and supportive, just wha I needed. Let down by the dribbling shower unfortunately. Fix that and it will be five stars for sure. I didn’t use any other facilities so not sure how they were.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are sorry to hear about the drip, but we are glad to had a good nights sleep. Many thanks

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 920 comentários 8.8/10 Localização
  • 1.443 comentários 6.7/10 Quarto
  • 1.153 comentários 8.4/10 Serviço
  • 33 comentários 4.4/10 Wifi
  • 658 comentários 6.4/10 Limpeza
  • 601 comentários 7.5/10 Café da manhã
  • 308 comentários 5.4/10 Comodidades
  • 296 comentários 5.6/10 Custo-Benefício

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