Room small however clean and functional. Check in slow, breakfast poor, many items not replenished no bread at all! No staff to help and tables not cleaned. One of the lifts not working luckily we were able to use the stairs however not what you want when room is on top floor!

Excellent customer service from Eudora Morrison who was always cheerful polite and attentive and is a member of staff who should be retained. Would be nice to have some ale in the bottled beers on offer. Food good, room clean, though burn mark (and hole) in quilt cover.

We had a lovely couple of days at the Ibis Bristol celebrating my father's 87th Birthday. It's spotlessly clean with a great team who are always available and willing to assist with whatever you need. They also serve a good quality breakfast presented well.

The hotel is centrally located in Bristol, so easy access to the main attractions in the centre of Bristol. Lots of restaurants located close by. The rooms are simply furnished but of high quality, with comfortable beds.

I've stayed here a few times in the lasdt couple of months. During two of my visits, when I checked in, I was handed over keys to rooms which were already occupied. Once the key did not work. But during the next visit, the key actually worked and i was faced with a room with the TV running, and a man answered me when I called out. Having had this happen twice makes me feel quite uncomfortable going to this hotel now.