Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 2,797 reviews

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Description

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,797 reviews

Customer review rating 4.5/5

Lexi W. Solo - Confirmed reviews ALL

Check in / valet were easy and very friendly. I was able to check in early on a holiday weekend!

Dear Lexi W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and that our team provided friendly service during your check-in process. We look forward to welcoming you back in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.5/5

Johanna L. Couples - Confirmed reviews ALL

The room we stayed in was lovely and we appreciated the location for proximity to activities and night life. Only thing was that we wished that the bar and restaurant at the hotel were open later. But would definitely recommend and stay here again.

Dear Johanna L., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our central location and found your room lovely. Your suggestion about extending the operating hours of our bar and restaurant is appreciated, as guest preferences are important to us. We hope to welcome you back in the future for another enjoyable experience. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 5.0/5

Darren T. Couples - Confirmed reviews ALL

Bay View Rooms are extremely spacious with good views. Lovely rooftop pool, again with great views. Staff are friendly and efficient, thank you very much.

Dear Darren T., Thank you for your kind words regarding our spacious Bay View Rooms and our lovely rooftop pool. We are pleased to hear that our team provided you with friendly and efficient service. We hope to welcome you back for another enjoyable stay. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 2.5/5

Serena M. Families - Confirmed reviews ALL

I parked at the hotel’s parking and was locked in by another car. When I went to front desk they said “oh that’s employee parking”. There were no signs stating that. The head of security was extremely helpful and tried his best to find owner of car but couldn’t. I had an exhibition I paid for at 12:30. I waited from 10:30am till 12 to get my car and couldn’t. Had to uber to and from exhibition even though it was out of my way from my return home. I was not offered for parking to be compensated or Ubers to be paid for. Extremely frustrating. I will not be going back.

Dear Serena, Thank you for sharing your feedback. I sincerely apologize that this situation was not addressed with the level of urgency and concern you deserved while at the hotel. I understand how frustrating it must have been to experience a parking issue that impacted your plans. As a gesture of goodwill, I have adjusted the parking charge, and a refund of $37.45 has been processed. Please allow 3–5 business days for the credit to appear on your account, depending on your financial institution. Thank you for recognizing our Security team member's efforts to assist. We appreciate your feedback and will use it to improve our processes moving forward.

Customer review rating 2.0/5

Karim B. Families - Confirmed reviews ALL

Some trouble with breakfast, and lost an AirPod at the room and trying to reach the hotel since a week and no response

Dear Karim, Thank you for taking the time to share your feedback. I apologize for the issues you experienced during breakfast and for the frustration caused while trying to reach us regarding your lost AirPod. I have reviewed your comments and can see that our team is currently in communication with you regarding the lost item. We appreciate your patience as we work through the process and provide updates. Thank you for bringing this to our attention. Your feedback helps us improve both our service and follow-up communication, and we hope to have the opportunity to provide you with a much smoother experience in the future.

Other web-users rate our hotel

  • 1,283 reviews 8.8/10 Location
  • 1,751 reviews 7.1/10 Room
  • 1,796 reviews 7.7/10 Service
  • 25 reviews 2.9/10 WiFi
  • 894 reviews 7.9/10 Cleanliness
  • 589 reviews 7.6/10 Amenities
  • 482 reviews 8.7/10 Vibe
  • 425 reviews 7.2/10 Breakfast

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