Mercure Harbin Central Street Sophia Church 4 stars

Customer review rating 3.8/5 71 reviews

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Mercure Harbin Central Street Sophia Church
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+ 6 Services
Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00


Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Breakfast Paying
  • 1 Restaurant(s)
Leisure and activities
  • Fitness centre
Business services
  • 1 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Harbin Central Street Sophia Church

No 92 Zhaolin Road
Daoli District
150010 harbin

Tel: +8645187509999

Check-in from 12h00

Check out up to 12h00

  • By plane

    HARBIN TAIPING INTL At 38km / 23 miles

  • By train

    HARBIN RAILWAY At 2km / 1 miles

GPS :45.772751, 126.624575

Our accommodation(s)

Our restaurants and bars


The restaurant is located on level 3 and open from 7.00 to 10.00. It blends Eastern and Western cuisine and provides guests with a healthy breakfast.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 120

  • Maximum capacity: 100 people

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Our guest reviews for
Mercure Harbin Central Street Sophia Church

100% genuine reviews from our guests

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ALL Rating 3.8/5

71 reviews

Customer review rating 4.5/5

Anonymous Couples - 22/02/2016 Confirmed reviews ALL

Check in staff were helpful and friendly. Our room was clean and neat.

Customer review rating 1.0/5

Anonymous Families - 19/02/2016 Confirmed reviews ALL

the hotel was ok, but the service was a disaster. the personal that did our check-in was so incredibly rude and unfriendly, they should definitely not be employed at a hotel as reputable as yours

Customer review rating 4.5/5

Anonymous Solo - 08/02/2016 Confirmed reviews ALL

The hotel is as per iBis standards in an excellent position.

Customer review rating 4.0/5

Anonymous Families - 03/02/2016 Confirmed reviews ALL

Adequate. Well located but the room was very loud and smelt of smoke. The tour group running tours out of the lobby were really inappropriate for an Ibis hotel to allow as they were extremely unprofessional.

Customer review rating 3.5/5

Anonymous Friends - 03/02/2016 Confirmed reviews ALL

During the Ice and Snow festival in Harbin, hotels can fill up quickly. It’s an incredibly tourist-heavy time. To it’s credit, the centrally located Ibis hotel in Harbin keeps the prices reasonable. They COULD have charged a lot more without any trouble. This hotel offered the basics: a clean (and warm!) room. Minimal space in the bathroom. A modern design that feels a TINY bit cheap. But in terms of a deal, it was one of the best options in Harbin. I was happy to see free WIFI and free complimentary bottled water. Sadly, the hotel staff are not the friendliest. Not that they were surly – just busy and not that interested in being extra helpful.

Customer review rating 3.5/5

Anonymous Couples - 02/02/2016 Confirmed reviews ALL

Overall, satisfied with the stay, and know what to expect when staying at an ibis hotel. Only disappointment was the breakfast buffet, which we cancelled after only 1 visit. Very poor quality; not a lot of choice; food was cold.

Customer review rating 3.0/5

Anonymous Couples - 26/01/2016 Confirmed reviews ALL

Pros Hotel was okay; very near Central Street. Some of the Front desk staff can speak English. Cons Pillows too soft. Heater not strong enough.

Customer review rating 4.5/5

Anonymous Couples - 23/01/2016 Confirmed reviews ALL

The location of this hotel is great. You can walk to Sun Island ( a must see )across the frozen river in winter. It is a couple of minutes to Zhaolin Park to see the ice sculptures there. You can walk to the walking street in a few minutes. There are plenty of restaurants nearby. The room was good in fact better than expected for such a cheap room rate. Enough of the staff spoke English to ensure we got the information we required even though they were always very busy. The room was very clean and big enough.

Customer review rating 2.5/5

Anonymous Solo - 20/01/2016 Confirmed reviews ALL

I was very disappointed with the room as it was just outside the restaurant and I could smell the fumes from the kitchen early in the morning and I could hear the noise from the people there too as the doors were kept open. I couldn't quite sleep after that. However, the only plus point is that it is very near Central Street so it was really convenient to walk back.

Customer review rating 4.5/5

Anonymous Families - 12/01/2016 Confirmed reviews ALL

Value For Money, Best Location Consider to the price and location, I rate this hotel for 9 out of 10, I would give 10 if the room a bit bigger overall was nice and comfort, the room very clean and temperature of the room also nice. shower room is very small ether, but acceptable. Wife is working well at lobby but at room a bit slow, we didn't take a breakfast because we like to try local street food. Lobby is fine, not too small and check in process is fantastic. located at the best main street of visitors points such as Sophia Church and pedestrian street . suite table for solo traveler, couple and business.

Customer review rating 3.0/5

Anonymous Solo - 11/01/2016 Confirmed reviews ALL

Check in and check out procedure only five minutes..I hate the room because so small like i stay at budget hotel.

Customer review rating 3.0/5

Anonymous Couples - 10/01/2016 Confirmed reviews ALL

Fine for the cost of the room. Bed was incredibly uncomfortable. We asked for another blanket to put under us but it was so dirty, multiple stains and a lot of hair. Shower was nice at the start but then would range from searing hot to very cold. The rooms temp was always nice and warm and room was cleaned well everyday. Breakfast was ordinary however sufficient. I would come back however due to the price value and the location being fantastic. Although the fact that your staff work together with the taxis to get a larger fare really upset me. Very un Accor.

Customer review rating 3.0/5

Anonymous Couples - 08/01/2016 Confirmed reviews ALL

Great location but very basic.

Customer review rating 4.5/5

Anonymous Families - 06/01/2016 Confirmed reviews ALL

The hotel is nice and we had a good time there. Localization is very comfortable, we could walk around, took taki or bus, it is very convenient. We recommend this hotel.

Customer review rating 1.0/5

Anonymous Families - 05/01/2016 Confirmed reviews ALL

The construction noise is unbearable,especially the electric drill.And they work from 8AM till late at night.No holidays.Not even on morning of Jan.1 when everyone needs sleep.I assume that the hotel needs to finish the construction fast in order to earn more money.But should not be at the expense of customers' sleep or work in the room.The worst experience ever.Other hotels do construction work daytime but this hotel does till nighttime and on holidays.When I asked to change the room the reception told me that it's like this on every room.I walked few floors and still hear those creaky sound of the drills.The hotel should stop operation if it can't make their customers feel relaxed in the room.The worst experience ever for me especially this trip I travelled with my family.We booked four rooms and all rooms are noisy from this construction.No words from the management on this inconvenience.Not even a warning to what the customers will experience.I usually like to stay at Ibis and other Accor hotels but this hotel is the worst among all the hotels I experienced.Cannot even compare to a BnB where the ownwr will try to make you happy.No apologies,no nothing.If Accor still keep this management then you should consider yourself out of the service business as this is very unprofessional for service business.It didn't show that you care for your customer at all!!!

Customer review rating 3.5/5

Anonymous Families - 04/01/2016 Confirmed reviews ALL

Good location. Easy to find restaurants nearby. Room is small, this is 'standard' for Ibis hotel. Triple room just fine for 2adult+1 older kid+1 younger kid for an overnight stay. If stay more than 1 night better look for bigger room size hotel as no space to keep luggage.

Customer review rating 4.5/5

Anonymous Business - 01/01/2016 Confirmed reviews ALL

Very adequate accommodation and helpful staff with their limited English. Hotel well located for the tourist experience and also by going little further for the local shopping malls. Assistance with taxis other than to the airport would have been helpful for English only speakers.

Customer review rating 3.5/5

Anonymous Families - 01/01/2016 Confirmed reviews ALL

Good location, room and bfast are ok. Staff dont speak english, very crowded during check in, some people offering apt room also

Customer review rating 2.5/5

Anonymous Couples - 14/12/2015 Confirmed reviews ALL

Location is good. Service is not that professional, one staff served all the clients while the other is focused on her job. Towel looks dirty and didn't replace the bed cover as I stayed for 5 nights.

Customer review rating 5.0/5

Anonymous Friends - 09/11/2015 Confirmed reviews ALL

Arrived w a warm welcome. The room was good for the price. Extremely nice location.

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