Sofitel Harbin 5 stars

Customer review rating (ALL Rating) 4.8/5 31 reviews

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Description

Hotel extras

  • Located in provincial government area, near Wanda Plaza and Xiangjiang Pk.

  • Central Str., Sun Island Park, Hagia Sophia, and Tiger Park.

  • International, Chinese (Northeastern), and Japanese Cuisine.

  • Dream in comfort with Sofitel MyBed.

  • Dream in comfort with Sofitel MyBed.

Our accommodation(s)

Hotel location

Sofitel Harbin

68 Ganshui Road, Xiangfang District
150090 HARBIN
China

GPS:45.740552, 126.678908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  31 reviews

TripAdvisor Rating  4.8/5  1,916 reviews

Perfect Winter Escape

TripAdvisor rating 5.0/5

Passenger43157868817 TripAdvisor review

This is my first time been Harbin, Just checked out from Sofitel Harbin and I’m already missing it! This place truly made my trip special. First off, the location is ideal. About 6 km to Central Street and Saint Sophia Cathedral. TBH, My expectations for this hotel were rather low, but it gave me suprise indeed, Cuz the hotel has a history of nearly 20 years, I thought the hotel facilities would be rather outdated. In fact, all the facilities are in good condition and have been renovated. There are also some smart devices. In addition, January is the peak season, all the hotels have raised their prices. However, Sofitel still remain reasonable price, cuz not in best location, some price of best location hotel with very low configuration have the same price. This is a good choice for me, also Sotitel is really honest. Although Sofitel not in best location, but also close to wanda plaza, we can easily get almost daily use we want here. My room was lovely: spacious, clean, with such a comfortable bed and excellent sound insulation. We can see the Dragon Tower from the window, giving it a feeling similar to that of the Tokyo Tower. Food was a highlight! The breakfast had everything — from local treats like Hongchang sausage, frozen pear and jianbingguozi. But what really stood out was the staff. Everyone was genuinely warm and helpful. Especially during check-in Penny and Selina. And thanks room keeping with fast response. All in all, Sofitel Harbin made me feel pampered and right at home. If I ever find myself in Harbin again, I won’t think twice — I’ll be back here. Highly recommend if you’re looking for a stay that’s luxurious but also feels personal and warm.

Excellent stay at Sofitel Harbin

TripAdvisor rating 5.0/5

ppjjjj Families - TripAdvisor review

We had a fabulous stay at Sofitel Harbin, thanks to the great hospitality by Andy and his team! We got upgraded to the suite and it was comfort at its best. Loved the bed especially. Food was also great. Location was excellent, conveniently located next to Wanda plaza and nearby eateries. Short drive away to tourist hotspots. Two nights here was too short and we’d loved to stay for longer. Thank you again for a memorable stay at Sofitel Harbin 🥰 It’s highly recommended to all visitors!

Luxurious hotel with outstanding service

TripAdvisor rating 5.0/5

BastianFRA TripAdvisor review

The hotel feels very luxurious and I had a wonderful suite in one of the top floors. The location is very convenient and there is a large shopping center in the next building. The duty manager Bella was particularly outstanding. She contacted me ahead of the stay for any special requests, and then she personally welcomed me as I was arriving late to make sure that I still get some food and drink. The Club Sofitel was also excellent. I very gladly come again to this wonderful place.

French Hospitality in the City of Ice

TripAdvisor rating 5.0/5

TravellingJerz TripAdvisor review

We checked in on the last day of 2024—and what a wonderful way to end the year. Sofitel Harbin impressed us with its refined elegance, spacious rooms, and luxurious bathtubs. The Lanvin amenities were a particularly delightful touch, adding a sense of indulgence to our stay. While the hotel’s location may not be the most central in the city, the experience more than made up for it. On New Year’s Day, we were treated to a gentle snowfall, and the hotel went the extra mile by offering snow tubes and other equipment for guests to enjoy—completely free of charge. Just outside the hotel is a small garden area where we had great fun playing in the snow. It was a magical and memorable way to welcome the new year. A heartfelt thank you to our customer service manager, 小于, whose attentiveness and thoughtful care truly elevated our stay. We look forward to returning.

The service needs to be improved.

TripAdvisor rating 3.0/5

936lucy Friends getaway - TripAdvisor review

Before check-in, I sent an email hoping to upgrade the suite. After arriving at the store, a lady at the front desk lied that she could not be upgraded. The reason was that there was no room in the peak season, but it was shown on the Internet that there was a room for sale. After being dismantled, she was a little angry. She yelled at the male front desk who checked me in for me and looked at the replyer of my email and asked him to find the person to "come and say it herself". In the meantime, she answered the phone. She still had no polite words. Her voice was very loud. She looked like she was still a leader, but her quality was worrying. The male front desk was very polite throughout the whole process. After coming back, he successfully processed the upgrade for me.

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Other web-users rate our hotel

  • 2,519 reviews 9.7/10 Location
  • 2,954 reviews 9.2/10 Room
  • 4,866 reviews 9.5/10 Service
  • 11 reviews 9.5/10 WiFi
  • 1,240 reviews 9.6/10 Cleanliness
  • 659 reviews 9.2/10 Food
  • 652 reviews 9.1/10 Breakfast

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