Sofitel Harbin 5 stars

Customer review rating (ALL Rating) 4.6/5 32 reviews

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Description

Hotel extras

  • Located in provincial government area, near Wanda Plaza and Xiangjiang Pk.

  • Central Str., Sun Island Park, Hagia Sophia, and Tiger Park.

  • International, Chinese (Northeastern), and Japanese Cuisine.

  • Dream in comfort with Sofitel MyBed.

  • Dream in comfort with Sofitel MyBed.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Harbin

68 Ganshui Road, Xiangfang District
150090 HARBIN
China

GPS:45.740552, 126.678908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  32 reviews

TripAdvisor Rating  5.0/5  1,890 reviews

The service needs to be improved.

TripAdvisor rating 3.0/5

936lucy Friends getaway - TripAdvisor review

Close by Shopping mall hotel

TripAdvisor rating 4.0/5

Lim S TripAdvisor review

Dear guest, thank you very much for your feedback, we are deeply sorry that we could not provide you with a satisfactory breakfast, please rest assured that the chef team will pay attention to the problem you mentioned and adjust the dishes. In addition, the restaurant can be A la carte that you have a good Breakfast。Thank for you share your experience,see you next time。Sofitel Harbin wish you have a nice trip

Very kind receptions, and very good properties

TripAdvisor rating 5.0/5

XiHuang2024 Families - TripAdvisor review

Bonjour gues,We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Amazing Sofitel Hotel Harbin

TripAdvisor rating 5.0/5

kevindmorgan7109 Couples - TripAdvisor review

Bonjour guest,Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am Guest Experience Manager Lisa, I will be share your comments to all the staff, I am glad to heard you have a good stay with us, hope to see you soon. Wish you have a good trip.

friendly staffs, and room for improvement, particularly in training and in takin care of VIP guest

Customer review rating 3.5/5

Qi C. Couples - Confirmed reviews ALL

Dear Mr C. Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin ge…

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Other web-users rate our hotel

  • 1,731 reviews 9.7/10 Location
  • 2,636 reviews 9.1/10 Room
  • 4,682 reviews 9.6/10 Service
  • 10 reviews 7.1/10 WiFi
  • 989 reviews 9.4/10 Cleanliness
  • 706 reviews 8.9/10 Breakfast

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