Sofitel Harbin 5 stars

Customer review rating (ALL Rating) 4.8/5 30 reviews

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68 Ganshui Road, Xiangfang District, 150090 HARBIN, China

Description

Hotel extras

  • Located in provincial government area, near Wanda Plaza and Xiangjiang Pk.

  • Central Str., Sun Island Park, Hagia Sophia, and Tiger Park.

  • International, Chinese (Northeastern), and Japanese Cuisine.

  • Dream in comfort with Sofitel MyBed.

  • Dream in comfort with Sofitel MyBed.

Our accommodation(s)

Hotel location

Sofitel Harbin

68 Ganshui Road, Xiangfang District
150090 HARBIN
China

GPS:45.740552, 126.678908

Telephone
Fax +86 451 8233 1818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  30 reviews

TripAdvisor Rating  4.8/5  1,918 reviews

One of our least favourite hotels on our trip

TripAdvisor rating 3.0/5

Verona33333 TripAdvisor review

Our family of four stayed here for three nights in January as part of a three week trip to China. It was one of our least favourite hotels. We liked the laundry room, close proximity to Wanda Mall with loads of food options and the helpful staff at reception (thanks especially to Dina who helped me when I was totally over the hot room and organised a fan for me). We had a view of a drab apartment building and our floor was a smoking floor with people often smoking by the lifts. The heating only had one temperature in our room (24 degrees celsius) whereas our kids could easily change the temperature in their adjacent room. Personally we found breakfast average though staff in the restaurant were friendly and helpful. We loved Harbin and everything we saw but we were disappointed in Sofitel Harbin finding it hot, dated and claustrophobic.

Dear Guest, Thank you for sharing your honest feedback on your 3-night stay with your family at Sofitel Harbin. We appreciate your input on both the positives and areas we need to improve—your feedback helps us enhance our service. We are glad you liked our laundry room, convenient location near Wanda Mall, and our helpful front desk staff, especially Dina. We will pass your praise to her and the team. Please accept our sincere apologies for your disappointing experience. We are urgently reviewing our heating system for consistent adjustability and strengthening smoking area management to avoid such inconveniences.our culinary team will use your feedback to improve menu variety and food quality.We’re happy you loved Harbin, and we’re sorry our hotel didn’t match your wonderful trip memories. We sincerely hope you’ll give us another chance. If you revisit Harbin, contact us directly, and we’ll ensure a more comfortable stay for your family. Thank you again for your honesty. We wish you and your family the best in future travels. Warm regards, The Management Team of Sofitel Harbin

Perfect Winter Escape

TripAdvisor rating 5.0/5

Passenger43157868817 TripAdvisor review

This is my first time been Harbin, Just checked out from Sofitel Harbin and I’m already missing it! This place truly made my trip special. First off, the location is ideal. About 6 km to Central Street and Saint Sophia Cathedral. TBH, My expectations for this hotel were rather low, but it gave me suprise indeed, Cuz the hotel has a history of nearly 20 years, I thought the hotel facilities would be rather outdated. In fact, all the facilities are in good condition and have been renovated. There are also some smart devices. In addition, January is the peak season, all the hotels have raised their prices. However, Sofitel still remain reasonable price, cuz not in best location, some price of best location hotel with very low configuration have the same price. This is a good choice for me, also Sotitel is really honest. Although Sofitel not in best location, but also close to wanda plaza, we can easily get almost daily use we want here. My room was lovely: spacious, clean, with such a comfortable bed and excellent sound insulation. We can see the Dragon Tower from the window, giving it a feeling similar to that of the Tokyo Tower. Food was a highlight! The breakfast had everything — from local treats like Hongchang sausage, frozen pear and jianbingguozi. But what really stood out was the staff. Everyone was genuinely warm and helpful. Especially during check-in Penny and Selina. And thanks room keeping with fast response. All in all, Sofitel Harbin made me feel pampered and right at home. If I ever find myself in Harbin again, I won’t think twice — I’ll be back here. Highly recommend if you’re looking for a stay that’s luxurious but also feels personal and warm.

Dear Guest, Thank you for sharing your wonderful experience at Sofitel Harbin during your first Harbin winter trip. We’re thrilled we made your journey special and that you’re already missing your stay—this is our greatest compliment. It’s great our renovated facilities and smart devices surprised you. We continuously upgrade to blend our 20-year history with modern comfort. We’re delighted you enjoyed the spacious, quiet room, comfortable bed, and Dragon Tower view—a unique highlight. We’re proud our breakfast stood out. Featuring local treats like Hongchang sausage, frozen pear and jianbingguozi lets us share Harbin’s flavors, and we’re glad they impressed you. Our team is our pride. We’ll pass your praise to Penny, Selina and the housekeeping team for their warm service and prompt responses. It’s rewarding they made you feel pampered and at home. Your recommendation and willingness to return mean a lot. We eagerly await your next visit and will uphold our standards for another memorable stay. Warm regards~Sofitel Harbin

Excellent stay at Sofitel Harbin

TripAdvisor rating 5.0/5

ppjjjj Families - TripAdvisor review

We had a fabulous stay at Sofitel Harbin, thanks to the great hospitality by Andy and his team! We got upgraded to the suite and it was comfort at its best. Loved the bed especially. Food was also great. Location was excellent, conveniently located next to Wanda plaza and nearby eateries. Short drive away to tourist hotspots. Two nights here was too short and we’d loved to stay for longer. Thank you again for a memorable stay at Sofitel Harbin 🥰 It’s highly recommended to all visitors!

Dear Guest, We are delighted the suite upgrade and ultra-comfortable bed surpassed your expectations. Strategically located near Wanda Plaza and local eateries, with easy access to tourist hotspots, our hotel is designed to maximize convenience—and we’re glad it catered to your needs perfectly.It brings us great joy that our cuisine impressed you. We will certainly convey your kind words to Andy and the entire team—knowing our service made you wish to extend your stay touches our hearts deeply. Your enthusiastic recommendation means the world to us. We eagerly anticipate welcoming you back for a longer stay, and we will consistently uphold our service standards to deliver another remarkable experience. Warm regards~Sofitel Harbin

Luxurious hotel with outstanding service

TripAdvisor rating 5.0/5

BastianFRA TripAdvisor review

The hotel feels very luxurious and I had a wonderful suite in one of the top floors. The location is very convenient and there is a large shopping center in the next building. The duty manager Bella was particularly outstanding. She contacted me ahead of the stay for any special requests, and then she personally welcomed me as I was arriving late to make sure that I still get some food and drink. The Club Sofitel was also excellent. I very gladly come again to this wonderful place.

Dear Guest, Thank you so much for your wonderful review and recognition of our hotel! We are delighted that you enjoyed the luxurious ambiance and the fantastic suite on the upper floor. It’s our pleasure to offer convenient access to the adjacent shopping center for a seamless stay. We will surely commend Duty Manager Bella for her outstanding service—her proactive communication and thoughtful arrangement for your late arrival truly embody our Sofitel spirit. We’re also glad the Club Sofitel met your expectations. We eagerly anticipate your return and wish you a fabulous year of the Horse!

French Hospitality in the City of Ice

TripAdvisor rating 5.0/5

TravellingJerz TripAdvisor review

We checked in on the last day of 2024—and what a wonderful way to end the year. Sofitel Harbin impressed us with its refined elegance, spacious rooms, and luxurious bathtubs. The Lanvin amenities were a particularly delightful touch, adding a sense of indulgence to our stay. While the hotel’s location may not be the most central in the city, the experience more than made up for it. On New Year’s Day, we were treated to a gentle snowfall, and the hotel went the extra mile by offering snow tubes and other equipment for guests to enjoy—completely free of charge. Just outside the hotel is a small garden area where we had great fun playing in the snow. It was a magical and memorable way to welcome the new year. A heartfelt thank you to our customer service manager, 小于, whose attentiveness and thoughtful care truly elevated our stay. We look forward to returning.

Dear Guest, Thank you for choosing Sofitel Harbin to ring in the new year on the last day of 2024! We are thrilled that our refined French hospitality blended perfectly with the charm of the Ice City, creating a wonderful year-end memory for you. It delights us that our spacious rooms, luxurious bathtubs, and Lanvin amenities brought you a sense of indulgence—these details are carefully curated to embody Sofitel’s elegant aesthetics. We’re glad the unique experience made up for the location not being the most central, and the New Year’s Day snowfall added a magical touch to your stay. Offering free snow tubes and equipment in our garden is our way of letting guests embrace Harbin’s winter fun. We’re overjoyed this thoughtful arrangement brought you great joy and made your new year celebration unforgettable. We eagerly anticipate your return to Sofitel Harbin, and we will continue to deliver exquisite experiences that blend French elegance with Ice City charm. Warm regards~Sofitel Harbin

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