Sofitel Harbin 5 stars

Customer review rating (ALL Rating) 4.7/5 15 reviews

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68 Ganshui Road, Xiangfang District, 150090 HARBIN, China

Description

Hotel extras

  • Located in provincial government area, near Wanda Plaza and Xiangjiang Pk.

  • Central Str., Sun Island Park, Hagia Sophia, and Tiger Park.

  • International, Chinese (Northeastern), and Japanese Cuisine.

  • Dream in comfort with Sofitel MyBed.

  • Dream in comfort with Sofitel MyBed.

Our accommodation(s)

Hotel location

Sofitel Harbin

68 Ganshui Road, Xiangfang District
150090 HARBIN
China

GPS:45.740552, 126.678908

Telephone
Fax +86 451 8233 1818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  15 reviews

TripAdvisor Rating  4.8/5  1,895 reviews

Excellent stay at Sofitel Harbin

TripAdvisor rating 5.0/5

ppjjjj Families - TripAdvisor review

We had a fabulous stay at Sofitel Harbin, thanks to the great hospitality by Andy and his team! We got upgraded to the suite and it was comfort at its best. Loved the bed especially. Food was also great. Location was excellent, conveniently located next to Wanda plaza and nearby eateries. Short drive away to tourist hotspots. Two nights here was too short and we’d loved to stay for longer. Thank you again for a memorable stay at Sofitel Harbin 🥰 It’s highly recommended to all visitors!

Luxurious hotel with outstanding service

TripAdvisor rating 5.0/5

BastianFRA TripAdvisor review

The hotel feels very luxurious and I had a wonderful suite in one of the top floors. The location is very convenient and there is a large shopping center in the next building. The duty manager Bella was particularly outstanding. She contacted me ahead of the stay for any special requests, and then she personally welcomed me as I was arriving late to make sure that I still get some food and drink. The Club Sofitel was also excellent. I very gladly come again to this wonderful place.

French Hospitality in the City of Ice

TripAdvisor rating 5.0/5

TravellingJerz TripAdvisor review

We checked in on the last day of 2024—and what a wonderful way to end the year. Sofitel Harbin impressed us with its refined elegance, spacious rooms, and luxurious bathtubs. The Lanvin amenities were a particularly delightful touch, adding a sense of indulgence to our stay. While the hotel’s location may not be the most central in the city, the experience more than made up for it. On New Year’s Day, we were treated to a gentle snowfall, and the hotel went the extra mile by offering snow tubes and other equipment for guests to enjoy—completely free of charge. Just outside the hotel is a small garden area where we had great fun playing in the snow. It was a magical and memorable way to welcome the new year. A heartfelt thank you to our customer service manager, 小于, whose attentiveness and thoughtful care truly elevated our stay. We look forward to returning.

The service needs to be improved.

TripAdvisor rating 3.0/5

936lucy Friends getaway - TripAdvisor review

Before check-in, I sent an email hoping to upgrade the suite. After arriving at the store, a lady at the front desk lied that she could not be upgraded. The reason was that there was no room in the peak season, but it was shown on the Internet that there was a room for sale. After being dismantled, she was a little angry. She yelled at the male front desk who checked me in for me and looked at the replyer of my email and asked him to find the person to "come and say it herself". In the meantime, she answered the phone. She still had no polite words. Her voice was very loud. She looked like she was still a leader, but her quality was worrying. The male front desk was very polite throughout the whole process. After coming back, he successfully processed the upgrade for me.

Close by Shopping mall hotel

TripAdvisor rating 4.0/5

Lim S TripAdvisor review

The hotel is near shopping mall, just walk 2 minutes arrive , you can eat and drink in shopping mall, hotel room is bigger, bed is comfortable, and the staff of hotel work professional. swimming pool is good, the breakfast is not too many choice,

Dear guest, thank you very much for your feedback, we are deeply sorry that we could not provide you with a satisfactory breakfast, please rest assured that the chef team will pay attention to the problem you mentioned and adjust the dishes. In addition, the restaurant can be A la carte that you have a good Breakfast。Thank for you share your experience，see you next time。Sofitel Harbin wish you have a nice trip

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Other web-users rate our hotel

  • 2,540 reviews 9.7/10 Location
  • 3,024 reviews 9.3/10 Room
  • 4,958 reviews 9.5/10 Service
  • 12 reviews 8.8/10 WiFi
  • 1,182 reviews 9.6/10 Cleanliness
  • 665 reviews 9.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.