Mövenpick Kuwait Al Bidaa 5 stars

Dear Mr. Samuel V., Thank you so much for your truly extraordinary review — your words mean the world to us! We are absolutely delighted to know that your stay was divine, exquisitely perfect, and wonderfully memorable. It brings us great joy to hear that every part of your experience felt somptuous and plentiful. Your special recognition of the lady at the reception and our assistant concierge is deeply appreciated. They will be thrilled to know that their warm service and attention made such a magical impression on your stay. Our team strives every day to create unforgettable moments, and your feedback is the greatest reward they could receive. A perfect 100/100 from you is an honor we do not take lightly — thank you for your trust, kindness, and generosity in sharing your experience. On behalf of the entire team at Mövenpick Hotel & Resort Al Bida’a Kuwait, we send you one million thanks in return, and we cannot wait to welcome you back for another exceptional stay. Warmest regards, Michael Jabbour Cluster General Manager

Dear Mr. Christoph B., Thank you very much for your wonderful and detailed review, and for choosing Mövenpick Hotel & Resort Al Bida’a Kuwait for your 6‑night stay. We are delighted to hear that your experience was comfortable, pleasant, and enjoyable. It is great to know that you appreciated the cleanliness, the spacious sea‑view room, and the beautiful sound of the waves each morning. Your kind words about our friendly and accommodating team, the quality of our breakfast, and the thoughtful touches such as the complimentary Arabic coffee are truly appreciated. We are also pleased to hear that our Housekeeping team took great care of your room throughout your stay. We are grateful for your understanding regarding the age of the building, and we’re happy that you still found the room very comfortable and equipped with everything you needed. Thank you as well for sharing your comment about the low rumbling sound you noticed in your room. We sincerely apologize for this inconvenience. Your feedback has been passed on to our Engineering team to investigate the source—whether from nearby equipment or the AC system—to ensure it is resolved and does not affect the comfort of future guests. It was a pleasure having you with us, and your 90/100 rating means a lot to our entire team. We truly hope to have the pleasure of welcoming you back again soon for another relaxing and memorable stay by the sea. Warm regards, Michael Jabbou Cluster General Manager

Dear Ms. Aysha f., Thank you sincerely for sharing such a beautiful and detailed review, and for awarding us a perfect 10/10 rating. We are truly delighted to hear that Mövenpick Hotel & Resort Al Bida’a Kuwait provided the ideal setting for a peaceful and relaxing Valentine’s weekend. It brings us great joy to know that you and your husband enjoyed our spacious and immaculate room, the warm hospitality of our team, and the thoughtful gesture at checkout. We are especially pleased that you enjoyed the wide variety and high quality of our breakfast offerings, as well as the inviting atmosphere of our pool and the beautiful beach area. Your warm recommendation means a great deal to us and inspires our team to continue delivering memorable experiences for all our guests. Thank you once again for choosing to spend such a special occasion with us. We look forward to welcoming you back soon for another refined and unforgettable stay. Warm regards, Michael Jabbour Cluster General Manager

Dear Ms. Gizem E. Doğan, Thank you so much for your wonderful review and for rating your stay a perfect 10/10. We are delighted to hear that you enjoyed the upgrade to the sea‑view suite — it’s wonderful to know that the room made your stay even more comfortable and memorable. We are equally pleased that you loved our breakfast and appreciated the wide variety of delicious options. Your kind words mean a great deal to our team, and we are thrilled that your overall experience reached a full 100/100. We look forward to welcoming you back soon for another fantastic and relaxing stay at Mövenpick Hotel & Resort Al Bida’a Kuwait. Warm regards, Michael Jabbour Cluster General Manager

Dear Mr. Ali A., Thank you for sharing your feedback with us, and we sincerely apologize that your recent stay did not meet the high standards you are accustomed to when visiting our hotel. We are truly sorry to hear that your room was not as clean as expected and that you encountered dust and insects. This is certainly not reflective of our usual housekeeping standards, and we regret that this affected your comfort and caused an allergic reaction. Your health, safety, and wellbeing are extremely important to us. Please rest assured that your comments have been shared with our Housekeeping and Quality teams for immediate review. A thorough inspection and corrective action will be taken to ensure this does not happen again. We value your loyalty and the fact that you have stayed with us before, and we hope you will give us the opportunity to welcome you back and provide the comfortable, clean, and enjoyable experience you rightfully expect. Warm regards, Michael Jabbour Cluster General Manager