ibis Sharq 3 stars

Customer review rating (ALL Rating) 4.4/5 319 reviews

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Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442, 36442 KUWAIT CITY, Kuwait

Description

Hotel extras

  • Stay just 15 minutes from Kuwait International Airport for quick, easy arrivals and departures

  • Enjoy hassle-free stays with on-site private parking

  • Start your day with breakfast buffet before heading into the city

  • Stay connected effortlessly with fast WiFi throughout the hotel

  • Keep up your routine with a quick workout whenever it suits you

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds equipped with the new bedding

Photo out of - Standard Room with 2 single beds equipped with the new bedding

Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: two cozy beds, desk, Internet, LCD flat-screen TV with all best channels and a bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Single bed(s) and 2 x Single bed(s)
  • Views: City View
See availabilities

Superior room equipped with one double Sweet Bed by ibis, and provides a comfortable stay complemented by VIP Bathroom amenities, bathrobes & slippers, free late check-out guaranteed until 2 PM, Internet, TV, mini fridge, and bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Complementary in room coffee or tea

Bathroom

Media And Technology

Phone Facilities

  • Free local calls
  • International callsAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Slippers
See availabilities

The room equipped with twin Sweet Bed by ibis, and provides a comfortable stay complemented by VIP Bathroom amenities, bathrobes & slippers, free late check-out guaranteed until 2 PM, Internet, TV, minibar, and bathroom with shower.

  • Views:

    Ocean/Sea view or Sea side

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Sharq

Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442
36442 KUWAIT CITY
Kuwait

GPS:29.378223, 47.994367

Fax +965 2247 9331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Room service
  • 160 rooms
  • 2 rooms for people with reduced mobility
  • 64 connecting rooms
  • 40 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Italian
  • Russian

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Boutiques/shopping

Shopping mall

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Equipements for children

  • Bottle Warmer

Well-being

Lella Lady Saloon

  • On site

OOPEN PASTA and GRILL

Photo out of - OOPEN PASTA and GRILL

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Cooking style
International
Classifications & labels
NA
Capacity
68
Accessibility
Accessible service
Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442, 36442 Kuwait City, Kuwait
Telephone +965 2292 8080
Opening hours
Monday
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  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Exceptional View
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Halal menu
  • Vegetarian menu

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Lobby Cafe

International buffet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  319 reviews

Customer review rating 5.0/5

Joe L. Friends - Confirmed reviews ALL

Dear Mr.Joe L., Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and enjoyed your time with us. Your satisfaction is our priority, and we hope to welcome you back soon. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Mohamed Y. B. Couples - Confirmed reviews ALL

Dear Mr. Mohamed, Thank you for your kind words regarding our customer service and the room preparations for your special occasion. We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.0/5

Burhan A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you appreciated our prime location and the maintenance of our property, as well as the availability of our staff. We acknowledge your concerns regarding the timing of housekeeping services. Your observations regarding the schedule will be taken into consideration, as we strive to enhance our guests' experiences. We appreciate your understanding as we work to improve our services. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Imad E. Business - Confirmed reviews ALL

Dear E., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff friendly. Your comfort is our priority, and we look forward to welcoming you back on your next visit. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 3.0/5

Anil W. Business - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet your expectations, particularly concerning the room size and lighting. Your comments regarding the air conditioning are noted, and I apologize for the discomfort it caused during your visit. I am pleased to learn that our staff made a positive impression on you with their friendly and helpful service. Our team consistently strives to provide excellent hospitality, and it is gratifying to see their efforts recognized. Regarding the location, I appreciate your insights about taxi apps, and I understand how this can be inconvenient for our guests. Your feedback is invaluable, and I will ensure it is shared with the appropriate team. Thank you once again for your comments, and I hope you will consider giving us another opportunity in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Dear Mr.Joe L., Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and enjoyed your time with us. Your satisfaction is our priority, and we hope to welcome you back soon. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Mohamed Y. B. Couples - Confirmed reviews ALL

They prepared the room beautifully for my occasion

Dear Mr. Mohamed, Thank you for your kind words regarding our customer service and the room preparations for your special occasion. We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.0/5

Burhan A. Business - Confirmed reviews ALL

Location is right in the heart of city. Most of the happening places are either within a 10 minutes walk away or within a 10 minute taxi ride away. Property is nicely maintained with staff available round the clock. What I would like to see improved is the schedule of housekeeping. For my room they used to visit around 4:30-5:00 pm which is a bit late as i would be returning back at this time and seeing the room unkept is a put off for me.

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you appreciated our prime location and the maintenance of our property, as well as the availability of our staff. We acknowledge your concerns regarding the timing of housekeeping services. Your observations regarding the schedule will be taken into consideration, as we strive to enhance our guests' experiences. We appreciate your understanding as we work to improve our services. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Imad E. Business - Confirmed reviews ALL

Good location friendly staff

Dear E., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff friendly. Your comfort is our priority, and we look forward to welcoming you back on your next visit. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 3.0/5

Anil W. Business - Confirmed reviews ALL

The stay was not as good as I had expected. The rooms are quite small and poorly lit, and the air conditioning is set to an excessively low temperature, making the entire place uncomfortably cold. The moment you walk in, you can feel the cold right through your bones, and I ended up getting the flu during my stay. The location, however, is excellent for anyone working in or around Kuwait City. One downside is that taxi apps often have trouble identifying the correct location, which can be inconvenient. The biggest positive is the staff, who are very friendly, helpful, and always willing to address your queries. Their excellent service was the only real saving grace of the stay.

Dear Mr. W., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet your expectations, particularly concerning the room size and lighting. Your comments regarding the air conditioning are noted, and I apologize for the discomfort it caused during your visit. I am pleased to learn that our staff made a positive impression on you with their friendly and helpful service. Our team consistently strives to provide excellent hospitality, and it is gratifying to see their efforts recognized. Regarding the location, I appreciate your insights about taxi apps, and I understand how this can be inconvenient for our guests. Your feedback is invaluable, and I will ensure it is shared with the appropriate team. Thank you once again for your comments, and I hope you will consider giving us another opportunity in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Twafeeq A. Families - Confirmed reviews ALL

The hotel is very good.

Dear Mr. A., Thank you for your positive feedback regarding our excellent location and comfortable accommodations. We are delighted to hear that you enjoyed your stay with us at ibis Sharq. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

A. H. A. C. Business - Confirmed reviews ALL

Good experience good cleaning staff friendly overall good

Dear Mr. A. C., Thank you for your kind words regarding the location, cleanliness, and the friendliness of our staff. We are delighted to hear that you had a good experience at ibis Sharq. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Oussama L. Solo - Confirmed reviews ALL

Excellent location. Confortable and very clean room. Helpful and very friendly staff. Very good breakfast.

Dear Mr. L., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, found your room comfortable and clean, and appreciated our friendly staff and breakfast offerings. We look forward to welcoming you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Faris A. F. Families - Confirmed reviews ALL

Perfect

Dear Mr. A. F., Thank you for your feedback. We are delighted to hear that your experience with us was perfect. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Osaid G. Business - Confirmed reviews ALL

It was a wonderful experience, and the service was excellent from everyone, especially the reception staff and the restaurant team.

Dear G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the outstanding service provided by our reception and restaurant teams. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Narjes K. H. Q. Solo - Confirmed reviews ALL

Good place to stay. All staff are nice and good. Service is also good.

Dear Ms. Q., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations. Your kind words about our staff and service are greatly appreciated. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 2.0/5

Hendrikus J. V. N. Solo - Confirmed reviews ALL

Difficult to have a good sleep when it feels like the people in the room next to you sounds like they're sitting in the same room, whilst talking on the phone until 4 in the morning. Such thin walls are not really acceptable in a hotel.

Dear Mr. v. N., Thank you for your feedback regarding the noise disturbances experienced during your stay. We understand the importance of a restful environment and regret that your experience did not meet your expectations. Your comments will be taken into consideration as we strive to enhance our guest experience. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Sami J. Business - Confirmed reviews ALL

Pleasant, cosy environment. Friendly staff and walking distance to my business requirements; though immediate surroundings are not up to par.

Dear Mr. J., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and our staff friendly. We appreciate your comments about the surroundings and will take them into account as we continuously strive to enhance our guests' experiences. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 3.0/5

Alfred D. L. Business - Confirmed reviews ALL

Chnage tv into smart tv and cchange the food everyday for breakfast

Dear Mr. D. L., Thank you for your feedback regarding the television and breakfast variety. We appreciate your suggestions and will take them into account as we continuously strive to enhance our guests' experiences. Your input is valuable to us. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 1.0/5

Houssem B. H. Business - Confirmed reviews ALL

Friendly and helpful staff.However, breakfast was the same every day,the bread was dry and old, and the rooms opening onto each other was inconvenient

Dear Mr. B. H., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff. I acknowledge your concerns about the breakfast variety and the room layout. Your comments will be taken into consideration for future improvements. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Ibrahim A. Families - Confirmed reviews ALL

Ideal choice if you want to be close to central business hubs and city landmarks. The room design is modern and quiet, providing everything needed for a productive stay. Friendly staff, swift assistance, and solid overall value.

Dear Mr. A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and our facilities conducive to a productive experience. Your appreciation of our staff and services is greatly valued. We look forward to welcoming you back soon. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Rana A. A. Families - Confirmed reviews ALL

Excellent experience at Ibis Sharq every single time, maintaining the high standard. Love the professionalism, dedication & generous hospitality of all the hotel’s staff members, from the room cleaning/ service, restaurant, concierge & security to the hands on reception team. Every stay feels like being home away from home! Thank you

Dear Rana a. a., Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you consistently enjoy a comfortable stay and appreciate the professionalism and dedication of our staff. Your feedback is invaluable and reinforces our commitment to providing a welcoming atmosphere for all our guests. We look forward to welcoming you back to your home away from home. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Dominic L. Solo - Confirmed reviews ALL

I was amazed by their professional service, their staff was very humble, polite & helpful.

Dear Mr. Dominic Thank you for your positive feedback regarding your comfortable stay and our staff's professionalism. We are delighted to hear that our team's service met your expectations. Your kind words motivate us to continue providing excellent hospitality. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 3.0/5

Fuad A. Families - Confirmed reviews ALL

All were fine, except the water it was very hot and it was impossible to take a shower.

Dear Mr. A., Thank you for your feedback. I apologize for the inconvenience you experienced with the water temperature during your stay. Your comments are valuable, and we will take them into consideration for future improvements. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.0/5

Paradise S. Friends - Confirmed reviews ALL

It was good but when we wanted to stay more they didn’t gave us room by saying it’s full and just they let stay one more night with overpriced

Dear Mr.Paradise S., Thank you for your positive feedback regarding our location and cleanliness. I appreciate your comments about customer service and the room availability during your stay. Our team strives to provide the best experience for our guests, and your observations will be taken into account for future improvements. We look forward to welcoming you again. Warm Regards Mohamed Ali Asst Front Office Manager

Other web-users rate our hotel

  • 333 reviews 8.5/10 Location
  • 492 reviews 6.2/10 Room
  • 996 reviews 9.5/10 Service
  • 12 reviews 7.8/10 WiFi
  • 261 reviews 2.9/10 Comfort
  • 239 reviews 8.9/10 Breakfast
  • 221 reviews 9.1/10 Cleanliness
  • 210 reviews 9.2/10 Food

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