ibis Sharq

ibis Sharq 3 stars

Customer review rating (ALL Rating) 4.4/5 16 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 15 minutes from Kuwait International Airport

  • Free private car park

  • Daily breakfast

  • Free WIFI

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Sharq

Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442
36442 KUWAIT CITY
Kuwait

  • By plane

    KUWAIT At 25km / 15.54 miles

GPS:29.378223, 47.994367

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

OOPEN PASTA and GRILL

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Our accommodation(s)

DBC- 1 Double Bed Standard - Queen Bedrooms; perfect soundproffing and blackout

Our guest reviews

Our guest reviews for
ibis Sharq

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  16 reviews

TripAdvisor Rating  4.0/5  574 reviews

Good

Customer review rating 4.5/5

Nidaa Couples - Confirmed reviews ALL

Good

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager

The address is excellent and the location is very good

Customer review rating 4.5/5

Zakariya A. Families - Confirmed reviews ALL

Alhamdulillah, we found things easy for everyone to deal with

Dear Mr. Zakariya, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager

Good stay

Customer review rating 4.5/5

Jamal Y. Families - Confirmed reviews ALL

Everything was good

Dear JMr. amal, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager

Easy stay

Customer review rating 4.0/5

Wh Solo - Confirmed reviews ALL

I had a great stay at Ibis Sharq. The room was clean and I felt safe. They were even able to book me a car to take me to the airport and printed materials needed for my next location.

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Khalil Front Office Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good

Rajeev

TripAdvisor rating 4.0/5

rajeevsanker Business - TripAdvisor review

Excellent staff and service, Easy accessible location. The rooms are clean with Quality beddings. The restaurant is reasonably filled with variety items. The breakfast is value for money. The main attraction is the flexibility and understanding of the reception staff.

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Hotel Manager

great hotel

TripAdvisor rating 4.0/5

Peta415 Solo travel - TripAdvisor review

great hotel and location. The staff very friendly on arrival and i had paid for an early check in so was happy that it was ready as in the past with other hotels it hasnt been. Beverly at the front desk was a delight and always so helpful and ready with a smile and any info i needed. the free computers on level 2 were fast and easy accessed but no printer, although you could send it to the front desk to have printed. house keeping were efficient and the hotel is very quiet. Rooms clean and modern but the pillows werent great! a starbucks in the foyer which was run by the food and beverage staff so if there was no one there, the front desk would call someone straight away to serve you, you never waited more than a minute. I had booked an arrival transfer but when i went to the desk at Doha airport my booking was nowhere to be seen. it was rectified quickly though after a few phone calls

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Hotel Manager

Ibis forever

TripAdvisor rating 4.0/5

Pauline M Business - TripAdvisor review

Very nice stay as usual. Nice staff and food. Just need them to improve the sockets in the room. Put some usb charger and international sockets. Very good hotel for business trip. Had nice sea view upgrade also.

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have took a note on the USB port and we are working on this took fix in all the hotel rooms, Many thanks for your advise Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Hotel Manager

Excellent Stay

TripAdvisor rating 5.0/5

ajkk777 Business - TripAdvisor review

Very good service and excellent team. Property is conveniently located close to the business district. Quality of Food and beverages was good. Next to the hotel there are malls and restaurants. Thank you for the service

Dear Valued Guest It makes all our efforts worthwhile when our valued guests reflect on their stay with us with such sincerity. Thank you for providing our perspective guests with valuable information on hotel facilities, location, and most of all the level of service and commitment on behalf of our staff which you have experienced during your stay. Thank you for the great review about the quality of food . We hope to see you maybe for a longer stay sometimes in the future? Until then, we remain Yours sincerely, Rifad Ramjan Hotel Manager

Great Stay!

TripAdvisor rating 5.0/5

afdzalr Business - TripAdvisor review

I love to stay here. When I'm in Kuwait, definitely this hotel will be my 1st choice. As for my recent stay, I would like to thank you to Front Office Asst Manager, Sameh Gouda for his warm & friendly welcoming us. Hotel location is great, breakfast is good. Lastly, thank you for allowing me for late check out which I really appreciate that!. Hope to stay again soon.

Dear Valued Guest It makes all our efforts worthwhile when our valued guests reflect on their stay with us with such sincerity. Thank you for providing our perspective guests with valuable information on hotel facilities, location, and most of all the level of service and commitment on behalf of our staff which you have experienced during your stay. Thank you for the great review about our breakfast We hope to see you maybe for a longer stay sometimes in the future? Until then, we remain Yours sincerely, Rifad Ramjan Hotel Manager

Ibis avec quelsques points à revoir

TripAdvisor rating 3.0/5

Bruno V Business - TripAdvisor review

Réception à arrivée est ok. Chambre est ok. Breakfast can be improved coffee is not drinkable and bread not fresh.Dinner staff give you fake fresh orange juice when you ask fresh squeezed. Checkout ; a lot of things on invoice are added and removed for sure from other customers. Accountant not happy with it.Use of hotel software seems to be issue.

Dear Valued Guest Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rifad Ramjan Hotel Manager

very good hotel .the situation is excellent

TripAdvisor rating 5.0/5

Gillesd1441 Solo travel - TripAdvisor review

very good hotel with a so kind team . the situation is excellent and everything is done to make your stay as comfortable as it could be . I recommend this hotel in Kuwait .not very far from the international airport

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Hotel Manager

Helpful staff but small rooms

TripAdvisor rating 3.0/5

Getaway67611570662 Couples - TripAdvisor review

Rooms are on the smaller end. Unfortunately we were position in a connecting room and upon us arriving just 5 minutes in, the next door occupant complained about the noise and we were offered to be moved. A couple of days later, we received very noisy neighbours who we could hear very clearly. We raised this with the staff over 4 days (screaming, banging and shouting at 2.00 am), once again, they asked us to move. Very disappointed with the lack of consistency as we were asked to move twice. (We only had one more day left). Unfortunately one of our jackets went missing during our stay at the hotel. The staff were very helpful in attempting to locate it (checking cameras, asking laundering services, etc) however, it was not possible to re-locate it. Good place to stay for short stay.

First time in this Hotel in Kuwait.

TripAdvisor rating 4.0/5

Tony P Business - TripAdvisor review

As always with Ibis, a bright clean and accommodating Hotel, Staff, food and rooms great, good location for getting out to meetings, excellent Driver provided by the Hotel. I will stay here again on my next visit to Kuwait.

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Koweit City Salmiyah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rifad Ramjan Hotel Manager

Ok

TripAdvisor rating 3.0/5

Vajna Business - TripAdvisor review

Standard Ibis rooms. Good wifi. A bit expensive to be an Ibis. Good breakfast and I tried also the restaurant once and was ok. Area is just for business and nothing around (anyhow is Kuwait) . Micro Gym but at least there is.

Dear Vajna, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

Wonderful hotel

TripAdvisor rating 4.0/5

ali a Solo travel - TripAdvisor review

This my second time in her .this is an excellent international hotel .u can see more than 10 nationality, plus the front desk can solve any small fact The ran smooth, no noise ,too much family from GCC country

Dear Valued Guest , We are delighted to learn that you had a great stay with us and that you were pleased with the warm hospitality of our team. Your kind words will be shared with the team and definitely, this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you again at Ibis Sharq Kuwait in the near future. Sincerely yours, Mohamed Farag Hotel Director

Staff is Smily and Proactive

TripAdvisor rating 5.0/5

abdulla201 Couples - TripAdvisor review

This is my preferred hotel since 2009. The staff is always smiley and proactive. Although I am walking with crutches due to fracture on my foot, the staff was always helpful: they reserved me the most accessible room so I don't need to spend longer distances, they helped me to carry, drop off and drop on my luggages from and to my car although it is guest's responsibility and the most important they granted me the privilege of late check out up to 4pm for free of charge.

Dear Mr. Abdulla , We are delighted to learn that you had a great stay with us and that you were pleased with the warm hospitality of our team. Your kind words will be shared with the team and definitely, this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you again at Ibis Sharq Kuwait in the near future. Sincerely yours, Mohamed Farag Hotel Director

IBIS is the best

TripAdvisor rating 5.0/5

Mizo1516 Families - TripAdvisor review

Excellent Hotel , Nice Rooms and Location , Clean Rooms , Fast Service . The hotel was lovely and clean, hotel staff friendly and helpful. WiFi at this hotel was good. Front desk staff is very friendly and welcoming. IBIS is the best .

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

When staff make a hotel a pleasure to stay at

TripAdvisor rating 5.0/5

Paulbhx Couples - TripAdvisor review

Thankyou...Mohammed and Beberley ....you are a credit to your hotel.when things are not right or things go wrong you always get them sorted with a smile and a sincere apology. I choose to come to your hotel because of the staff.

Dear Valued Guest , Thank you for taking time to share your valuable feedback regarding your stay. I am pleased to see that the team were at your expectations and I am going to share your positive feedback with team which will serve a great encouragement to all of us to reach your valued satisfaction . Thank you once more and looking forward to welcome you once again at Ibis Sharq soon. Sincerely, Mohamed Farag Hotel Director

a good Experience in Kuwait

TripAdvisor rating 3.0/5

UgoPuzzo Solo travel - TripAdvisor review

I had a good experience in Kuwait City at Ibis Sharq Hotel. Service is good and the hotel has both restaurant that a Starbucks inside (a small one). Position of the hotel is close to a nice mall, some restaurants are nearby and few minute by car from the Kuwait towers. Cleaning is on the average.

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Mohamed Farag Hotel Director

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