ibis Sharq 3 stars

Customer review rating (ALL Rating) 4.5/5 326 reviews

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Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442, 36442 KUWAIT CITY, Kuwait

Description

Hotel extras

  • Stay just 15 minutes from Kuwait International Airport for quick, easy arrivals and departures

  • Enjoy hassle-free stays with on-site private parking

  • Start your day with breakfast buffet before heading into the city

  • Stay connected effortlessly with fast WiFi throughout the hotel

  • Keep up your routine with a quick workout whenever it suits you

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds equipped with the new bedding

Photo out of - Standard Room with 2 single beds equipped with the new bedding

Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: two cozy beds, desk, Internet, LCD flat-screen TV with all best channels and a bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Single bed(s) and 2 x Single bed(s)
  • Views: City View
See availabilities

Superior room equipped with one double Sweet Bed by ibis, and provides a comfortable stay complemented by VIP Bathroom amenities, bathrobes & slippers, free late check-out guaranteed until 2 PM, Internet, TV, mini fridge, and bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Complementary in room coffee or tea

Bathroom

Media And Technology

Phone Facilities

  • Free local calls
  • International callsAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Slippers
See availabilities

The room equipped with twin Sweet Bed by ibis, and provides a comfortable stay complemented by VIP Bathroom amenities, bathrobes & slippers, free late check-out guaranteed until 2 PM, Internet, TV, minibar, and bathroom with shower.

  • Views:

    Ocean/Sea view or Sea side

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Sharq

Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442
36442 KUWAIT CITY
Kuwait

GPS:29.378223, 47.994367

Telephone
Fax +965 2247 9331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Room service
  • 160 rooms
  • 2 rooms for people with reduced mobility
  • 64 connecting rooms
  • 40 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Italian
  • Russian

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Equipements for children

  • Bottle Warmer

Well-being

Lella Lady Saloon

  • On site

OOPEN PASTA and GRILL

Photo out of - OOPEN PASTA and GRILL

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Cooking style
International
Classifications & labels
NA
Capacity
68
Accessibility
Accessible service
Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442, 36442 Kuwait City, Kuwait
Telephone +965 2292 8080
Opening hours
Monday
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  • -
Tuesday
  • -
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Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Exceptional View
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Halal menu
  • Vegetarian menu

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Lobby Cafe

International buffet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  326 reviews

Customer review rating 4.0/5

Paradise S. Friends - Confirmed reviews ALL

Dear Mr.Paradise S., Thank you for your positive feedback regarding our location and cleanliness. I appreciate your comments about customer service and the room availability during your stay. Our team strives to provide the best experience for our guests, and your observations will be taken into account for future improvements. We look forward to welcoming you again. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 3.5/5

Yash B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you for sharing your feedback regarding your recent visit to Ibis Sharq. We are pleased to hear that you found the rooms comfortable. However, we regret to learn that you encountered delays in service and found the breakfast options limited. Your comments are invaluable, and we will certainly consider them as we strive to enhance our guest experience. We appreciate your understanding and hope to welcome you again in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.5/5

Khaled Y. H. K. Business - Confirmed reviews ALL

Dear Mr. H., Thank you for your kind words regarding our staff. We take great pride in providing exceptional service, and it is rewarding to hear that you felt well taken care of during your stay. Should you have any further feedback or require assistance in the future, please do not hesitate to reach out. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 1.5/5

Raed A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the unpleasant odor you experienced in your room. We take cleanliness and guest comfort very seriously, and your comments will be reviewed with our housekeeping team to ensure that we maintain our high standards. I hope you will reconsider and give us another chance in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Raed B. F. Couples - Confirmed reviews ALL

Dear Mr. Raed B. F., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and enjoyed the breakfast offerings. We strive to provide quality accommodations at a competitive price and your input on pricing is invaluable. We hope to welcome you back in the future for another enjoyable experience. Warm Regards Louis Fadel Cluster Front Office Manager

Dear Mr.Paradise S., Thank you for your positive feedback regarding our location and cleanliness. I appreciate your comments about customer service and the room availability during your stay. Our team strives to provide the best experience for our guests, and your observations will be taken into account for future improvements. We look forward to welcoming you again. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 3.5/5

Yash B. Business - Confirmed reviews ALL

Recently I stayed at Ibis Sharq. The rooms were small but comfortable. Some necessary amenities were missing so have asked reception desk to provide. The service was slow. Limited vegetarian options for breakfast. However it was a decent stay.

Dear Mr. B., Thank you for sharing your feedback regarding your recent visit to Ibis Sharq. We are pleased to hear that you found the rooms comfortable. However, we regret to learn that you encountered delays in service and found the breakfast options limited. Your comments are invaluable, and we will certainly consider them as we strive to enhance our guest experience. We appreciate your understanding and hope to welcome you again in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.5/5

Khaled Y. H. K. Business - Confirmed reviews ALL

It is good very kind staff

Dear Mr. H., Thank you for your kind words regarding our staff. We take great pride in providing exceptional service, and it is rewarding to hear that you felt well taken care of during your stay. Should you have any further feedback or require assistance in the future, please do not hesitate to reach out. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 1.5/5

Raed A. Business - Confirmed reviews ALL

Everything else was fine, but the entire room had a really bad odor. I’m not sure what cleaning products you use or even if you used anything at this point, but it was unpleasant enough that I wouldn’t return.

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the unpleasant odor you experienced in your room. We take cleanliness and guest comfort very seriously, and your comments will be reviewed with our housekeeping team to ensure that we maintain our high standards. I hope you will reconsider and give us another chance in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Raed B. F. Couples - Confirmed reviews ALL

I like very simple typical ibis hotel, but this one has good breakfast. The price only the thing. As typical ibis price range €30 to €50.

Dear Mr. Raed B. F., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and enjoyed the breakfast offerings. We strive to provide quality accommodations at a competitive price and your input on pricing is invaluable. We hope to welcome you back in the future for another enjoyable experience. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Aaron A. C. Business - Confirmed reviews ALL

Staff are helpful and polite.

Dear M.Aaron A. C., Thank you for your kind words regarding your recent stay at ibis Sharq. We are delighted to hear that you had a great experience and found our staff to be helpful and polite. Your feedback is invaluable to us and motivates our team to maintain the high standards of service that we aim to provide. We look forward to welcoming you back in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Mohamed A. A. M. Friends - Confirmed reviews ALL

It was pleasant stay

Dear Mr. A. M., Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the tranquility we strive to provide. It is always our goal to ensure that our guests have a pleasant experience, and your comments affirm our efforts. We look forward to welcoming you back in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.0/5

David C. Solo - Confirmed reviews ALL

I have stayed in many hotels, and the customer service at Ibis Kuwait City truly stands out. From check-in to check-out, every request was handled promptly and with genuine warmth. The rooms are practical and comfortable, and the breakfast selection is very good. My breakfast experience was especially memorable thanks to the attentive staff, who anticipated my needs without being asked and delivered personalised service with a smile. Excellent value for money and ideally located close to the city centre.

Dear Mr. C., Thank you for taking the time to share your positive experience at ibis Kuwait City. We are delighted to hear that our staff's dedication to customer service made your stay memorable. It is wonderful to know that you found your room comfortable and enjoyed the breakfast selection. We strive to provide excellent value and a convenient location for our guests, and it is gratifying to see that reflected in your feedback. We look forward to welcoming you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

S. H. A. S. Business - Confirmed reviews ALL

over 30 stays mixed of Personal / Family & Business , for the past 6 years I was away from Kuwait market but now back to Kuwait market with a frequent travel of a week of each month so definitely will chose Ibis Sharq .

Dear Mr.H. A. S., Thank you for your continued loyalty to ibis Sharq. We are pleased to see you and welcome you back after 6 years and that you find our hotel suitable for both personal and business stays. Your feedback is invaluable, and we look forward to welcoming you back frequently in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Salem A. A. Families - Confirmed reviews ALL

Great stuff and clean Hotel

Dear Mr.Salem A. A., Thank you for sharing your positive feedback regarding your recent stay at ibis Sharq. We are delighted to hear that you appreciated our convenient location, as well as the cleanliness of our hotel and the quality of service provided by our staff. Your kind words motivate us to continue delivering exceptional experiences for our guests. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Maryland A. C. Business - Confirmed reviews ALL

I cannot ignore the service rendered to me always from your team. especially the receptionist Roselle and those 2 cleaner who was assigned to me and they were the one who i think assigned to me last time. Roselle’s customer service is excellent and she genuinely care about the customer welfare which is very rare nowadays. Unfortunately i forgot the names of the cleaner but they are the most polite people I've seen. Continue your excellent service!

Dear Mr. A. C., Thank you for taking the time to share your positive experience at ibis Sharq. I am delighted to hear that you received excellent service from our team, particularly from Roselle and our dedicated cleaning staff. It is always gratifying to know when our efforts to provide outstanding customer service are recognized. Your kind words about Roselle and her genuine care for our guests truly reflect the values we uphold at our hotel. We aim to create a welcoming and friendly atmosphere, and it is heartening to see that our team has made a positive impact during your stay. I will ensure that your commendations are shared with Roselle and the cleaning staff, as feedback like yours serves as great motivation for our team. We appreciate your encouragement to continue providing excellent service, and we look forward to welcoming you back to ibis Sharq in the future. Warm Regards Mohamed Ali Asst. Front Office Manager

Customer review rating 0.5/5

R. R. Business - Confirmed reviews ALL

Worst behaviour staff.

Dear Mr. R., Thank you for sharing your feedback regarding your recent experience with us. I sincerely apologize that the behaviour of our staff did not meet your expectations. Your comments are invaluable, and I will ensure they are shared with the team to foster improvements in our service delivery. Warm Regards Mohamed Ali Asst. Front Office Manager

Customer review rating 5.0/5

Mohammad A. Solo - Confirmed reviews ALL

Mohammad Ali was perfect in providing his support in the front desk and during check in and check out. There is a problem in finding parking I hope the hotel to shade the parking and to shade the area in front of the main gate.

Dear Mr. A., Thank you for your kind feedback regarding our front desk and housekeeping services. We appreciate your suggestion about enhancing the parking area and will consider it for future improvements as we strive to provide a better experience for our guests. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Vijay D. Business - Confirmed reviews ALL

Staff are very helpful. Especially reception team and restaurant team.

Dear Mr. D., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff, particularly the reception and restaurant teams, to be very helpful. Your kind words serve as a great motivation for our team to continue providing exceptional service. We look forward to welcoming you back on your next visit. Warm Regards Mohamed Ali Front Desk Manager

Customer review rating 5.0/5

Medlin S. Business - Confirmed reviews ALL

I have stayed here many times and have always found the staff excellent

Dear Mr. S., Thank you for your kind words regarding your experiences at ibis Sharq. We are delighted to hear that you have consistently found our staff to be excellent during your stays. Your continued support and satisfaction are greatly appreciated, and we look forward to welcoming you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Ali A. J. Business - Confirmed reviews ALL

Very good hotel

Dear Mr. A. J., Thank you for your kind words regarding your recent stay at ibis Sharq. We are delighted to hear that you had a good experience and found our hotel to be very good. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Russel S. M. Business - Confirmed reviews ALL

Good stay ,I will recommend and will. Come again s

Dear Mr. M., Thank you for your kind words regarding your recent stay at ibis Sharq. We are delighted to hear that you enjoyed the serene environment and the views our hotel offers. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant experience in the future. Warm Regards Mohamed Ali Front Desk Manager

Customer review rating 4.5/5

Salman A. Business - Confirmed reviews ALL

The hotel enjoys an excellent location with outstanding reception, and the staff are extremely friendly. I truly enjoyed my stay and would like to express my gratitude to Mr. Prabhath for his professional service and assistance in securing a special rate. I am pleased to choose this hotel as my next stay.

Dear Mr. A., Thank you for your kind words regarding your stay at ibis Sharq. We are delighted to hear that you appreciated our excellent location, friendly staff, and Mr. Prabhath's professional service. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Parasuraman C. N. Business - Confirmed reviews ALL

Thoroughly enjoyed the hospitality

Dear Mr.Parasuraman C. N., Thank you for your generous feedback! We are delighted to hear that you thoroughly enjoyed the hospitality at ibis Sharq. Our team strives to provide exceptional service, and your appreciation serves as a great motivation for us. We look forward to welcoming you back for another wonderful stay. Warm Regards Mohamed Ali Front Desk Manager

Customer review rating 5.0/5

Gyula J. B. Business - Confirmed reviews ALL

Nice location, friendly, efficient, polite staff

Dear Mr. B., Thank you for your kind words about our staff and their dedication to providing excellent service. We strive to create a welcoming environment for all our guests, and it's wonderful to hear that you enjoyed our location and the friendliness of our team. Your feedback is truly appreciated, and we hope to welcome you back soon for another pleasant stay. Warm Regards Louis Fadel Cluster Front Office Manager

Other web-users rate our hotel

  • 339 reviews 8.7/10 Location
  • 494 reviews 6.2/10 Room
  • 968 reviews 9.6/10 Service
  • 11 reviews 8.7/10 WiFi
  • 261 reviews 2.4/10 Comfort
  • 244 reviews 8.8/10 Breakfast
  • 217 reviews 9.1/10 Cleanliness
  • 196 reviews 9.2/10 Food

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