ibis Sharq 3 stars

Customer review rating (ALL Rating) 4.4/5 319 reviews

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ibis Sharq - Image 1
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Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442, 36442 KUWAIT CITY, Kuwait

Description

Hotel extras

  • Stay just 15 minutes from Kuwait International Airport for quick, easy arrivals and departures

  • Enjoy hassle-free stays with on-site private parking

  • Start your day with breakfast buffet before heading into the city

  • Stay connected effortlessly with fast WiFi throughout the hotel

  • Keep up your routine with a quick workout whenever it suits you

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds equipped with the new bedding

Photo out of - Standard Room with 2 single beds equipped with the new bedding

Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: two cozy beds, desk, Internet, LCD flat-screen TV with all best channels and a bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Single bed(s) and 2 x Single bed(s)
  • Views: City View
See availabilities

Superior room equipped with one double Sweet Bed by ibis, and provides a comfortable stay complemented by VIP Bathroom amenities, bathrobes & slippers, free late check-out guaranteed until 2 PM, Internet, TV, mini fridge, and bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Complementary in room coffee or tea

Bathroom

Media And Technology

Phone Facilities

  • Free local calls
  • International callsAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Slippers
See availabilities

The room equipped with twin Sweet Bed by ibis, and provides a comfortable stay complemented by VIP Bathroom amenities, bathrobes & slippers, free late check-out guaranteed until 2 PM, Internet, TV, minibar, and bathroom with shower.

  • Views:

    Ocean/Sea view or Sea side

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Sharq

Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442
36442 KUWAIT CITY
Kuwait

GPS:29.378223, 47.994367

Fax +965 2247 9331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Room service
  • 160 rooms
  • 2 rooms for people with reduced mobility
  • 64 connecting rooms
  • 40 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Italian
  • Russian

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Equipements for children

  • Bottle Warmer

Well-being

Lella Lady Saloon

  • On site

OOPEN PASTA and GRILL

Photo out of - OOPEN PASTA and GRILL

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Cooking style
International
Classifications & labels
NA
Capacity
68
Accessibility
Accessible service
Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442, 36442 Kuwait City, Kuwait
Telephone +965 2292 8080
Opening hours
Monday
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  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Exceptional View
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Halal menu
  • Vegetarian menu

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Lobby Cafe

International buffet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  319 reviews

Customer review rating 5.0/5

Osaid G. Business - Confirmed reviews ALL

Dear G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the outstanding service provided by our reception and restaurant teams. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Narjes K. H. Q. Solo - Confirmed reviews ALL

Dear Ms. Q., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations. Your kind words about our staff and service are greatly appreciated. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 2.0/5

Hendrikus J. V. N. Solo - Confirmed reviews ALL

Dear Mr. v. N., Thank you for your feedback regarding the noise disturbances experienced during your stay. We understand the importance of a restful environment and regret that your experience did not meet your expectations. Your comments will be taken into consideration as we strive to enhance our guest experience. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Sami J. Business - Confirmed reviews ALL

Dear Mr. J., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and our staff friendly. We appreciate your comments about the surroundings and will take them into account as we continuously strive to enhance our guests' experiences. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 3.0/5

Alfred D. L. Business - Confirmed reviews ALL

Dear Mr. D. L., Thank you for your feedback regarding the television and breakfast variety. We appreciate your suggestions and will take them into account as we continuously strive to enhance our guests' experiences. Your input is valuable to us. Warm Regards Louis Fadel Cluster Front Office Manager

Dear G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the outstanding service provided by our reception and restaurant teams. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Narjes K. H. Q. Solo - Confirmed reviews ALL

Good place to stay. All staff are nice and good. Service is also good.

Dear Ms. Q., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations. Your kind words about our staff and service are greatly appreciated. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 2.0/5

Hendrikus J. V. N. Solo - Confirmed reviews ALL

Difficult to have a good sleep when it feels like the people in the room next to you sounds like they're sitting in the same room, whilst talking on the phone until 4 in the morning. Such thin walls are not really acceptable in a hotel.

Dear Mr. v. N., Thank you for your feedback regarding the noise disturbances experienced during your stay. We understand the importance of a restful environment and regret that your experience did not meet your expectations. Your comments will be taken into consideration as we strive to enhance our guest experience. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Sami J. Business - Confirmed reviews ALL

Pleasant, cosy environment. Friendly staff and walking distance to my business requirements; though immediate surroundings are not up to par.

Dear Mr. J., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and our staff friendly. We appreciate your comments about the surroundings and will take them into account as we continuously strive to enhance our guests' experiences. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 3.0/5

Alfred D. L. Business - Confirmed reviews ALL

Chnage tv into smart tv and cchange the food everyday for breakfast

Dear Mr. D. L., Thank you for your feedback regarding the television and breakfast variety. We appreciate your suggestions and will take them into account as we continuously strive to enhance our guests' experiences. Your input is valuable to us. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 1.0/5

Houssem B. H. Business - Confirmed reviews ALL

Friendly and helpful staff.However, breakfast was the same every day,the bread was dry and old, and the rooms opening onto each other was inconvenient

Dear Mr. B. H., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff. I acknowledge your concerns about the breakfast variety and the room layout. Your comments will be taken into consideration for future improvements. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Ibrahim A. Families - Confirmed reviews ALL

Ideal choice if you want to be close to central business hubs and city landmarks. The room design is modern and quiet, providing everything needed for a productive stay. Friendly staff, swift assistance, and solid overall value.

Dear Mr. A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and our facilities conducive to a productive experience. Your appreciation of our staff and services is greatly valued. We look forward to welcoming you back soon. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Rana A. A. Families - Confirmed reviews ALL

Excellent experience at Ibis Sharq every single time, maintaining the high standard. Love the professionalism, dedication & generous hospitality of all the hotel’s staff members, from the room cleaning/ service, restaurant, concierge & security to the hands on reception team. Every stay feels like being home away from home! Thank you

Dear Rana a. a., Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you consistently enjoy a comfortable stay and appreciate the professionalism and dedication of our staff. Your feedback is invaluable and reinforces our commitment to providing a welcoming atmosphere for all our guests. We look forward to welcoming you back to your home away from home. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

Dominic L. Solo - Confirmed reviews ALL

I was amazed by their professional service, their staff was very humble, polite & helpful.

Dear Mr. Dominic Thank you for your positive feedback regarding your comfortable stay and our staff's professionalism. We are delighted to hear that our team's service met your expectations. Your kind words motivate us to continue providing excellent hospitality. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 3.0/5

Fuad A. Families - Confirmed reviews ALL

All were fine, except the water it was very hot and it was impossible to take a shower.

Dear Mr. A., Thank you for your feedback. I apologize for the inconvenience you experienced with the water temperature during your stay. Your comments are valuable, and we will take them into consideration for future improvements. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.0/5

Paradise S. Friends - Confirmed reviews ALL

It was good but when we wanted to stay more they didn’t gave us room by saying it’s full and just they let stay one more night with overpriced

Dear Mr.Paradise S., Thank you for your positive feedback regarding our location and cleanliness. I appreciate your comments about customer service and the room availability during your stay. Our team strives to provide the best experience for our guests, and your observations will be taken into account for future improvements. We look forward to welcoming you again. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 3.5/5

Yash B. Business - Confirmed reviews ALL

Recently I stayed at Ibis Sharq. The rooms were small but comfortable. Some necessary amenities were missing so have asked reception desk to provide. The service was slow. Limited vegetarian options for breakfast. However it was a decent stay.

Dear Mr. B., Thank you for sharing your feedback regarding your recent visit to Ibis Sharq. We are pleased to hear that you found the rooms comfortable. However, we regret to learn that you encountered delays in service and found the breakfast options limited. Your comments are invaluable, and we will certainly consider them as we strive to enhance our guest experience. We appreciate your understanding and hope to welcome you again in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.5/5

Khaled Y. H. K. Business - Confirmed reviews ALL

It is good very kind staff

Dear Mr. H., Thank you for your kind words regarding our staff. We take great pride in providing exceptional service, and it is rewarding to hear that you felt well taken care of during your stay. Should you have any further feedback or require assistance in the future, please do not hesitate to reach out. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 1.5/5

Raed A. Business - Confirmed reviews ALL

Everything else was fine, but the entire room had a really bad odor. I’m not sure what cleaning products you use or even if you used anything at this point, but it was unpleasant enough that I wouldn’t return.

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the unpleasant odor you experienced in your room. We take cleanliness and guest comfort very seriously, and your comments will be reviewed with our housekeeping team to ensure that we maintain our high standards. I hope you will reconsider and give us another chance in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Raed B. F. Couples - Confirmed reviews ALL

I like very simple typical ibis hotel, but this one has good breakfast. The price only the thing. As typical ibis price range €30 to €50.

Dear Mr. Raed B. F., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location and enjoyed the breakfast offerings. We strive to provide quality accommodations at a competitive price and your input on pricing is invaluable. We hope to welcome you back in the future for another enjoyable experience. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Aaron A. C. Business - Confirmed reviews ALL

Staff are helpful and polite.

Dear M.Aaron A. C., Thank you for your kind words regarding your recent stay at ibis Sharq. We are delighted to hear that you had a great experience and found our staff to be helpful and polite. Your feedback is invaluable to us and motivates our team to maintain the high standards of service that we aim to provide. We look forward to welcoming you back in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Mohamed A. A. M. Friends - Confirmed reviews ALL

It was pleasant stay

Dear Mr. A. M., Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the tranquility we strive to provide. It is always our goal to ensure that our guests have a pleasant experience, and your comments affirm our efforts. We look forward to welcoming you back in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 4.0/5

David C. Solo - Confirmed reviews ALL

I have stayed in many hotels, and the customer service at Ibis Kuwait City truly stands out. From check-in to check-out, every request was handled promptly and with genuine warmth. The rooms are practical and comfortable, and the breakfast selection is very good. My breakfast experience was especially memorable thanks to the attentive staff, who anticipated my needs without being asked and delivered personalised service with a smile. Excellent value for money and ideally located close to the city centre.

Dear Mr. C., Thank you for taking the time to share your positive experience at ibis Kuwait City. We are delighted to hear that our staff's dedication to customer service made your stay memorable. It is wonderful to know that you found your room comfortable and enjoyed the breakfast selection. We strive to provide excellent value and a convenient location for our guests, and it is gratifying to see that reflected in your feedback. We look forward to welcoming you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 5.0/5

S. H. A. S. Business - Confirmed reviews ALL

over 30 stays mixed of Personal / Family & Business , for the past 6 years I was away from Kuwait market but now back to Kuwait market with a frequent travel of a week of each month so definitely will chose Ibis Sharq .

Dear Mr.H. A. S., Thank you for your continued loyalty to ibis Sharq. We are pleased to see you and welcome you back after 6 years and that you find our hotel suitable for both personal and business stays. Your feedback is invaluable, and we look forward to welcoming you back frequently in the future. Warm Regards Mohamed Ali Asst Front Office Manager

Customer review rating 5.0/5

Salem A. A. Families - Confirmed reviews ALL

Great stuff and clean Hotel

Dear Mr.Salem A. A., Thank you for sharing your positive feedback regarding your recent stay at ibis Sharq. We are delighted to hear that you appreciated our convenient location, as well as the cleanliness of our hotel and the quality of service provided by our staff. Your kind words motivate us to continue delivering exceptional experiences for our guests. Warm Regards Mohamed Ali Asst Front Office Manager

Other web-users rate our hotel

  • 335 reviews 8.5/10 Location
  • 484 reviews 6.3/10 Room
  • 984 reviews 9.5/10 Service
  • 12 reviews 7.6/10 WiFi
  • 258 reviews 2.8/10 Comfort
  • 238 reviews 8.8/10 Breakfast
  • 221 reviews 9.2/10 Cleanliness
  • 209 reviews 9.2/10 Food

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