ibis Sharq

ibis Sharq 3 stars

Customer review rating (ALL Rating) 4.3/5 94 reviews

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Hotel extras

  • 15 minutes from Kuwait International Airport

  • Free private car park

  • Daily breakfast

  • Free WIFI

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Sharq

Jaber Al Mubarak Street, SHARQ, Jaber AL Mubarak st. 36442
36442 KUWAIT CITY
Kuwait

GPS:29.378223, 47.994367

Telephone +965 2292 8080

Fax +965 2247 9331

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

OOPEN PASTA and GRILL

Oopen-minded cuisine. An unlimited choice fo recipes for tailor-made menus. Let you imagination run wild and design a menu suited to your tastes. Create delicious dishes with your tasty pasta, grilled fish and meat cooked in a range of sauces.

Our accommodation(s)

DBC- 1 Double Bed Standard - Queen Bedrooms; perfect soundproffing and blackout

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  94 reviews

TripAdvisor Rating  4.0/5  604 reviews

Attractive location

Customer review rating 4.0/5

Nasser Business - Confirmed reviews ALL

Good hotel - good location - Good hospitality limited room space as it is ibis style allover the world

Dear ’قز Z., We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Louis Khalil Front Office Manager

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The Air condition was having issue and afer couple of calls the technician fixed the same. The internet was horrible every day it was not working and I have to call the technician to reset the router.

Dear ’قز R., Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Louis Khalil Front Office Manager

Customer review rating 2.5/5

Lars Solo - Confirmed reviews ALL

According to the website breakfast starts at 4am, which, admittedly, is unusually early but would have fitted me very well when arriving at 4.30am. Sadly I was told the info was wrong and it would only start by 6.30am. Also none of their payment terminals accepted Visa or Master Card so I had to be escorted to an ATM. Walking through Kuwait heat after arriving from a tiring flight early in the morning is nothing you would fancy. Especially since my cards clearly weren't the cause of this as they worked perfectly fine just before and also afterwards at other venues.

Dear Mr. Lars O., Thank you for taking the time to tell us about your experience at the ibis Sharq. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We noted your comments and passed to the concerned department heads and measures has been taken to avoid happening in future. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Louis Khalil Front Office Manager

good stay

Customer review rating 5.0/5

Byrone M. Business - Confirmed reviews ALL

Have a good place to stayed with the friendly staff and receptionist ( clarissa) and room attendant. I enjoyed my 2months stay in this hotel. Hoping to come back next month.

Dear Byrone M., We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Mahmoud emara Asst. Front Office Manager

Decent

Customer review rating 3.5/5

Kevin Business - Confirmed reviews ALL

Was okay. Room was fine. Wifi not great. Breakfast okay.

Dear Kevin S., We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahmoud emara Asst. Front Office Manager

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Other web-users rate our hotel

  • 46 reviews 7/10 Location
  • 64 reviews 6.2/10 Room
  • 112 reviews 9.6/10 Service
  • 5 reviews 5/10 WiFi
  • 33 reviews 2.3/10 Comfort
  • 30 reviews 9.4/10 Cleanliness
  • 20 reviews 7.1/10 Breakfast
  • 14 reviews 9.7/10 Food

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