ibis Kuwait Salmiya 3 stars

Customer review rating (ALL Rating) 4.4/5 771 reviews

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Salem Al Mubarak Street, PO Box 36442, Salmiya, 24755 SALMIYA, Kuwait

Description

Hotel extras

  • Fitness centre

  • Steps away from Al Fanar Mall

  • Free WIFI

  • Serves Arancia coffee

  • 3 Fully equipped conference rooms

Our accommodation(s)

Hotel location

ibis Kuwait Salmiya

Salem Al Mubarak Street, PO Box 36442, Salmiya
24755 SALMIYA
Kuwait

GPS:29.342669, 48.076545

Telephone
Fax +965 2573 4248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  771 reviews

Customer review rating 4.0/5

Ahmed A. Families - Confirmed reviews ALL

Great , comfortably,except parking for my car Was hard experience

Dear Ahmed A., Thank you for your kind words regarding your stay. I appreciate your feedback about the parking experience, and I understand how it can affect overall comfort. Your comments will be taken into consideration as we strive to enhance our services. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 2.0/5

Andre J. N. Business - Confirmed reviews ALL

My towels were removed and were never replaced. My room was only cleaned in the evening after my first night. On the last morning I could not even shower as I had no towels. Also the AC leaked and soaked the carpet and cupboard. Lots of my stuff were wet. The bathroom was not clean at all especially the shower. It was very disappointing.

Dear Mr. Andre, Thank you for sharing your concerns regarding your recent stay. I sincerely apologize for the issues you encountered with towel service and room cleaning, as well as the maintenance problems you described. We strive to maintain high standards, and it is disappointing to learn that we fell short during your visit. Your feedback regarding cleanliness has been noted, and I assure you that it will be addressed with our housekeeping team to ensure improvements are made. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Mohammed A. Friends - Confirmed reviews ALL

Great experience good quality food nice staff

Dear Mr. A., Thank you for sharing your positive feedback regarding your recent stay at ibis Kuwait Salmiya. We are delighted to hear that you found our beds comfortable and enjoyed the quality of our food as well as the service provided by our staff. Your satisfaction is our priority, and we appreciate your kind words. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 2.0/5

Meryem N. Solo - Confirmed reviews ALL

After my previous one-month stay, I returned to this hotel, and I can honestly say that I am very happy with my stay. The warm welcome, the kind and respectful treatment, the excellent cleanliness, and the delicious food all make this place very special to me. From the reception to the restaurant, every member of the staff makes you feel cared for and valued. The atmosphere is comfortable, and everything is delivered with professionalism and genuine kindness. I truly feel at ease here, as if I were in my own home. I would like to express my sincere thanks to Ibis Salmiya and all its staff. I also thank Head Chef Omar for his kindness, care, and wonderful hospitality, as well as for the delicious meals and his constant attention to guests’ comfort. Soon I will be leaving the hotel, but the beautiful memories I made here will remain forever in my heart. Thank you, Ibis Salmiya, for an unforgettable stay. 🌸

Dear Meryem N., Thank you for taking the time to share your wonderful experience following your recent stay with us at ibis Kuwait Salmiya. It is truly gratifying to know that our hotel has become a special place for you, and your kind words about our staff and services are deeply appreciated. We take great pride in providing a warm and welcoming atmosphere for all our guests, and it is heartening to hear that you felt cared for and valued during your time here. Our team strives to maintain high standards of cleanliness and hospitality, and I will ensure that your commendations are shared with them, especially with Head Chef Omar, who will be pleased to know that his efforts have positively impacted your stay. Your feedback serves as a great motivation for us to continue delivering exceptional service and memorable experiences. We are delighted that you found our accommodations comfortable and our food delicious. Creating a homely atmosphere is one of our key priorities, and I am glad that we succeeded in making you feel at ease. As you prepare to leave us, we hope that the memories you made here will indeed last a lifetime. Should your travels bring you back to Kuwait, we would be honored to welcome you once again to ibis Salmiya. Thank you once again for your heartfelt review. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Mohammad A. Solo - Confirmed reviews ALL

Good Hotel with some problems in the parkings.

Dear Mohammad A., Thank you for your positive feedback regarding your stay at our hotel. We appreciate your comments and are aware of the parking challenges. Your input is valuable, and we will continue to work on enhancing the overall guest experience. Warm Regards Louis Fadel Cluster Front Office Manager

Other web-users rate our hotel

  • 619 reviews 7.6/10 Location
  • 856 reviews 7.4/10 Room
  • 1,279 reviews 9.4/10 Service
  • 30 reviews 6.9/10 WiFi
  • 449 reviews 8.8/10 Cleanliness
  • 266 reviews 9.4/10 Food
  • 205 reviews 9.2/10 Breakfast
  • 145 reviews 8.3/10 Vibe

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