ibis Kuwait Salmiya 3 stars

Customer review rating (ALL Rating) 4.4/5 794 reviews

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Description

Hotel extras

  • Fitness centre

  • Steps away from Al Fanar Mall

  • Free WIFI

  • Serves Arancia coffee

  • 3 Fully equipped conference rooms

Our accommodation(s)

Hotel location

ibis Kuwait Salmiya

Salem Al Mubarak Street, PO Box 36442, Salmiya
24755 SALMIYA
Kuwait

GPS:29.342669, 48.076545

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  794 reviews

TripAdvisor Rating  4.5/5  1,280 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Mohamed Y. Families - Confirmed reviews ALL

Staff are nice, and location is ideal. But the property and the amenities are dirty

Dear Mr. Y., Thank you for your feedback regarding your recent stay. I appreciate your positive comments about our staff and location. However, I regret to learn that the cleanliness of the property and amenities did not meet your expectations. Your observations are valuable, and I will ensure they are addressed. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 3.0/5

Sahil J. Business - Confirmed reviews ALL

I stayed for 3 days and reported on the poor internet connection on day 1 itself. Next day a router has been installed in my room but still the internet speed was too poor to be used. Most of the time I have to use my mobile data and being international traveller I was having limited access. BF is with minimal options. Overall very average kind of amenities which is not up to the standard of Accor which is maintained in other neighbouring countries.

Dear Mr. J., Thank you for taking the time to share your feedback regarding your recent stay at ibis Kuwait Salmiya. We sincerely appreciate your insights, as they are invaluable in helping us enhance our services. I apologize for the inconvenience you experienced with the internet connection during your visit. Connectivity is a crucial aspect of our guests' experience, and it is unfortunate to hear that it did not meet your expectations. We strive to provide reliable internet service, and I assure you that your comments will be reviewed with our technical team to identify areas for improvement. Regarding the breakfast options, we continually assess our offerings to ensure a satisfying experience for our guests. Your feedback will be taken into consideration as we work towards enhancing our menu to better align with our guests' preferences. We are committed to maintaining high standards in line with the Accor brand and are disappointed to learn that your experience did not reflect this. Your comments will be shared with our management team to ensure we work towards elevating our amenities and services. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future, providing you with a better experience. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Ayush J. Business - Confirmed reviews ALL

Everything was great from stay to breakfast etc. Although I do feel that there is a scope of improvement in the early check in i.e. the charges are way too high which wasn't justified Rest everything was perfect

Dear Mr. J., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the hospitality and breakfast offerings. We sincerely appreciate your comments about our early check-in policy. Your insights are invaluable, and we continuously strive to enhance our services. We hope to welcome you back for another pleasant stay in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Expectional service! ❤️

TripAdvisor rating 5.0/5

Lakshmi T TripAdvisor review

I had such refreshing breakfast buffet with my mom and the staff, mainly, Jacquiline, Sonika, and Ibrahim in Salmiya branch were so pleasant and welcoming. Wonderful coordination and helpful service.

Dear Ms. Lakshmi, Thank you for your kind words regarding your recent stay at ibis Kuwait Salmiya. We are delighted to hear that you enjoyed our breakfast buffet and that our team members, Jacquiline, Sonika, and Ibrahim, provided you with exceptional service. Your feedback inspires us to continue delivering a pleasant and welcoming atmosphere for all our guests. Warm Regards Louis Fadel Cluster Front Office Manager

Happy

TripAdvisor rating 5.0/5

Pedro A L TripAdvisor review

Tanks for you service Jacqueyn breakfast and food is very good ad delicius My wife and me ais very happy thabkyou ibis and al the staff

Dear Mr. Pedro, Thank you for taking the time to share your positive experience at ibis Kuwait Salmiya. We are delighted to hear that you and your wife enjoyed our breakfast offerings and found our service satisfactory. Your kind words about our staff, particularly Jacqueyn, will be shared with the team as they strive to provide excellent service to our guests. We look forward to welcoming you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

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Other web-users rate our hotel

  • 601 reviews 7.7/10 Location
  • 798 reviews 7.6/10 Room
  • 1,173 reviews 9.5/10 Service
  • 28 reviews 7.3/10 WiFi
  • 415 reviews 9.1/10 Cleanliness
  • 242 reviews 9.2/10 Food
  • 196 reviews 9.2/10 Breakfast
  • 134 reviews 8.3/10 Vibe

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