ibis Kuwait Salmiya 3 stars

Customer review rating (ALL Rating) 4.5/5 1,030 reviews

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Salem Al Mubarak Street, PO Box 36442, Salmiya, 24755 SALMIYA, Kuwait

Description

Hotel extras

  • Fitness centre

  • Steps away from Al Fanar Mall

  • Free WIFI

  • Serves Arancia coffee

  • 3 Fully equipped conference rooms

Our accommodation(s)

Hotel location

ibis Kuwait Salmiya

Salem Al Mubarak Street, PO Box 36442, Salmiya
24755 SALMIYA
Kuwait

GPS:29.342669, 48.076545

Telephone
Fax +965 2573 4248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,030 reviews

TripAdvisor Rating  4.5/5  1,123 reviews

Well located , poor services

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Very small room , inadequate car parking . un easy access to the Hotel entrance .

Dear Mr. A., Thank you for taking the time to tell us about your experience at the ibis Kuwait Salmiya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louis Fadel Front Office Manager

Good Stay

Customer review rating 5.0/5

Nicholas F. Solo - Confirmed reviews ALL

Comfortable stay, good breakfast, services are good and Friendly staff. Abhishek from the front office and Kiran from the House Keeping have been very kind and helpful.

Dear Mr. F., We very much appreciate your comments regarding your stay at the ibis Kuwait Salmiya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Fadel Front Office Manager

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

- Small room - Noise blocking should be better - Shower space is small - Table was rickety - Internet speed can be improved - Air-conditioning controls are bit confusing - Breakfast options to be improved. Live counter is behind the door. Staff should ask customer whether they need anything.

Dear Mr. Nikhil, Thank you for sharing your feedback with us. We're pleased to know you found our location convenient, and we appreciate your detailed comments on areas for improvement. Your feedback about room size, soundproofing, shower space, and internet speed is valuable, and we'll review these aspects to enhance the guest experience. We apologize if the air-conditioning controls and breakfast options were not fully to your satisfaction, and we will look into making the live counter more accessible and training our staff to be more attentive in assisting guests. We aim to continuously improve, and your insights will help us create a more comfortable and seamless experience. We hope to have the opportunity to welcome you back and provide an even better stay. Sincerely, Louis Fadel Front Office Manager

Comfortable room - like the use of water filter over bottled water

Customer review rating 3.5/5

Mark Business - Confirmed reviews ALL

Overnight stay was comfortable in spacious room.

Dear Mr. J., We very much appreciate your comments regarding your stay at the ibis Kuwait Salmiya. We're pleased to hear that you enjoyed the spacious and comfortable room, as well as our commitment to sustainability with the water filter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Fadel Front Office Manager

Very good value for money

TripAdvisor rating 3.0/5

sfranke1985 Business - TripAdvisor review

Ibis was a decent hotel already ten years ago and still remains to be so, especially when here just for business. It is offering anything you might need for that and conveniently located. Rooms are clean and well maintained, at that time at least. More than anything else, it is very good value for money. No it isn’t the Ritz-Carlton experience, but it is three times cheaper and still a nice place to be for a couple of a days with friendly staff. If you do not want to eat in the hotel there are other options such as the malls of simply out on the streets, few places feel more safe than Kuwait, that is a US fortress in the end.

Dear Our Valued Guest, Thank you for your thoughtful review and for choosing ibis Salmiya over the years! We’re delighted to know that our hotel continues to provide the comfort, convenience, and value you seek during your business trips. Maintaining clean and well-kept rooms and a friendly atmosphere are top priorities for us, and it’s rewarding to hear your positive feedback. We’re glad that our location offers you the flexibility to explore nearby dining and shopping options, and it’s wonderful to know you feel secure and at ease in Kuwait. We look forward to welcoming you back for another enjoyable stay. Warm regards, Louis Fadel Cluster Front Office Manager ibis Kuwait Salmiya

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Other web-users rate our hotel

  • 559 reviews 7.5/10 Location
  • 667 reviews 6.7/10 Room
  • 901 reviews 9.4/10 Service
  • 27 reviews 5.2/10 WiFi
  • 299 reviews 2.3/10 Comfort
  • 284 reviews 9/10 Cleanliness
  • 238 reviews 8.4/10 Breakfast
  • 219 reviews 8.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.