ibis Kuwait Salmiya 3 stars

Customer review rating (ALL Rating) 4.4/5 756 reviews

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Description

Hotel extras

  • Fitness centre

  • Steps away from Al Fanar Mall

  • Free WIFI

  • Serves Arancia coffee

  • 3 Fully equipped conference rooms

Our accommodation(s)

Hotel location

ibis Kuwait Salmiya

Salem Al Mubarak Street, PO Box 36442, Salmiya
24755 SALMIYA
Kuwait

GPS:29.342669, 48.076545

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  756 reviews

Customer review rating 5.0/5

Amr E. Business - Confirmed reviews ALL

I had a lovely stay , the staff was very accommodating and helpful specially Ms Laxmi , i really appreciate her help and warm welcome

Dear Amr E., Thank you for your kind words regarding your stay with us. It is gratifying to hear that our team, especially Ms. Laxmi, made a positive impact on your experience. We appreciate your feedback and hope to welcome you back in the future. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 3.0/5

Maged H. E. Business - Confirmed reviews ALL

Normal

Dear Mr. Maged, Thank you for your feedback. I appreciate your comments regarding your experience with us. We strive to provide a satisfactory stay for all our guests, and your insights are invaluable for our continuous improvement. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.0/5

Ahmed A. Families - Confirmed reviews ALL

Great , comfortably,except parking for my car Was hard experience

Dear Ahmed A., Thank you for your kind words regarding your stay. I appreciate your feedback about the parking experience, and I understand how it can affect overall comfort. Your comments will be taken into consideration as we strive to enhance our services. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 2.0/5

Andre J. N. Business - Confirmed reviews ALL

My towels were removed and were never replaced. My room was only cleaned in the evening after my first night. On the last morning I could not even shower as I had no towels. Also the AC leaked and soaked the carpet and cupboard. Lots of my stuff were wet. The bathroom was not clean at all especially the shower. It was very disappointing.

Dear Mr. Andre, Thank you for sharing your concerns regarding your recent stay. I sincerely apologize for the issues you encountered with towel service and room cleaning, as well as the maintenance problems you described. We strive to maintain high standards, and it is disappointing to learn that we fell short during your visit. Your feedback regarding cleanliness has been noted, and I assure you that it will be addressed with our housekeeping team to ensure improvements are made. Warm Regards Louis Fadel Cluster Front Office Manager

Customer review rating 4.5/5

Mohammed A. Friends - Confirmed reviews ALL

Great experience good quality food nice staff

Dear Mr. A., Thank you for sharing your positive feedback regarding your recent stay at ibis Kuwait Salmiya. We are delighted to hear that you found our beds comfortable and enjoyed the quality of our food as well as the service provided by our staff. Your satisfaction is our priority, and we appreciate your kind words. Warm Regards Louis Fadel Cluster Front Office Manager

Other web-users rate our hotel

  • 607 reviews 7.8/10 Location
  • 870 reviews 7.5/10 Room
  • 1,335 reviews 9.5/10 Service
  • 30 reviews 6.9/10 WiFi
  • 461 reviews 8.8/10 Cleanliness
  • 326 reviews 3.3/10 Comfort
  • 297 reviews 9.3/10 Food
  • 207 reviews 9.1/10 Breakfast

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