Dear Mr. A., Thank you for sharing your wonderful feedback. It was our great pleasure welcoming you to Movenpick Resort And Spa Tala Bay Aqaba. We truly appreciate your kind words and are delighted to know that the excellent service, professionalism and teamwork of our employees made your stay such a memorable experience. Your recognition of their dedication and hospitality means a great deal to us. Our aim is to consistently deliver exceptional experiences and ensure that every guest feels genuinely welcomed and well cared for. We are very pleased to know that your experience was extraordinary and that you are already looking forward to returning. We would be truly grateful if you could spare a few more moments to share your experience and rate us through the following links: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. It would be our genuine pleasure to welcome you back for another memorable stay. Sincerely, Sami Ounalli Cluster General Manager

Dear Mr. A. S., Thank you for taking the time to share such a wonderful review. It was our great pleasure welcoming you to Movenpick Resort And Spa Tala Bay Aqaba. We are truly delighted to know that you enjoyed our facilities, comfortable and clean rooms, beautiful beaches and swimming pools, as well as the variety of dining options. Your kind recognition of our team's hospitality, particularly the front desk service, is greatly appreciated. Our commitment is to provide every guest with a memorable experience through attentive service, quality facilities and genuine hospitality. Knowing that you felt truly valued and enjoyed your stay to the fullest is the greatest reward for our team. We would be very grateful if you could share your experience on the following platforms: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We sincerely look forward to welcoming you back for another unforgettable stay and thank you for recommending us to your friends and family. Sincerely, Sami Ounalli Cluster General Manager

Dear Mr. M., Thank you for sharing your lovely feedback. It was a pleasure welcoming you to Movenpick Resort And Spa Tala Bay Aqaba. We are delighted to know that you enjoyed the peaceful atmosphere, the comfort and cleanliness of our resort, and the friendliness and supportive attitude of our team. Your kind words are truly appreciated and serve as great encouragement for us to continue delivering memorable guest experiences. We would be grateful if you could spare a moment to share your experience on the following platforms: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We look forward to welcoming you back for another enjoyable stay. Sincerely, Sami Ounalli Cluster General Manager

Dear Mr. H., It was such a pleasure welcoming you and your family to the Movenpick Resort And Spa Tala Bay Aqaba. We are delighted to hear that you enjoyed our spacious rooms, pool areas, food selection, and the friendly service provided by our team. It is especially lovely to know that the children looked forward to our daily 4pm Chocolate Hour, making their stay even more enjoyable. Your kind feedback is greatly appreciated, and we will be happy to share your comments with our team as recognition of their dedication and efforts. We would also be grateful if you could share your experience and show your appreciation for our team by rating us through the following links: Tripadvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We look forward to welcoming you and your family back for another memorable stay. Sincerely, Sami Ounalli Cluster General Manager

Dear Ms. I., Thank you for sharing your feedback about Movenpick Resort And Spa Tala Bay Aqaba. We are pleased that you enjoyed the comfort of our rooms, the well-maintained grounds, and our spacious swimming pools. Regarding the poolside restaurant, we continuously strive to maintain high standards of food quality and service, and your comments regarding the waiting time are valuable as we work to improve our guests’ dining experience. As for beach access, the designated swimming areas are essential to protecting the surrounding marine environment and preserving the delicate coral reef ecosystem. We appreciate your understanding of the measures in place to safeguard this natural habitat. We look forward to welcoming you back for another enjoyable stay. Best Regards, Sami Ounalli Cluster General Manager

Dear Mr. H., Thank you for sharing your wonderful feedback. It was our pleasure welcoming you to Movenpick Resort And Spa Tala Bay Aqaba. We are delighted that you enjoyed the accommodation, friendly service, clean rooms, diverse dining options, swimming pools and the range of water activities available at the resort. Our aim is to create memorable experiences for every guest, and your kind words are a true encouragement to our team. We are pleased to know that your stay met your expectations and that you would gladly choose us again. We would greatly appreciate it if you could share your experience on the following platforms: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We look forward to welcoming you back for another memorable stay. Sincerely, Sami Ounalli Cluster General Manager

Dear Ms. B., Thank you for staying with us and for sharing your feedback. We maintain high standards of cleanliness and comfort, and room preparation is expected to meet these standards before arrival. Had the concern regarding the bed linen been brought to our attention during your stay, our team would have promptly inspected the room and taken the necessary corrective action. Regarding the adults-only pool, our team is committed to maintaining a comfortable environment for all guests and addressing situations in accordance with resort policies. We regret that this incident affected your enjoyment of the facilities and appreciate your comments, which help us reinforce our service standards. We wish to welcome you back and provide you with the services we are known for. Best Regards, Sami Ounalli Cluster General Manager

Dear Mr. A., Thank you for sharing your feedback. We are pleased to know that you appreciated our swimming pools and location. Regarding the beach access, we would like to clarify that our beachfront is part of a protected marine area, subject to environmental regulations that strictly prohibit any alterations, modifications or development. Accordingly, we are permitted to maintain the beach through cleaning only, ensuring the preservation of its natural environment and marine ecosystem. We understand that the available beach space may become crowded during busy periods; however, protecting this sensitive natural area is essential to preserving its ecological value for future generations. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay. Best Regards, Sami Ounalli Cluster General Manager

Dear Mr. A. K., Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to know that you and your family enjoyed our beautiful setting and the warm hospitality of our team. We also appreciate your observations regarding the room door and telephone, which will be shared with the relevant departments for review and follow-up. Regarding sustainability, please be assured that environmental responsibility is an integral part of our daily operations, supported by numerous ongoing initiatives covering water and energy conservation, waste reduction, environmental awareness, and the protection of Aqaba’s marine environment. Our commitment is further reflected in our Green Globe Platinum certification, alongside our participation in the Blue Flag and Green Key programmes. We sincerely apologise that our team did not communicate these initiatives clearly enough during your stay, as we recognise the importance of ensuring that our guests are aware of the efforts being made behind the scenes. Thank you once again for your valuable feedback. We remain committed to responsible hospitality and continuous improvement, and we look forward to welcoming you and your family back for another enjoyable stay. Sincerely, Sami Ounalli Cluster General Manager

Dear Mr. S., Thank you for sharing your positive feedback. We are delighted to know that your stay at the Movenpick Resort And Spa Tala Bay Aqaba was memorable, with comfortable accommodation, warm hospitality, and attentive service from our team. Your kind words are truly appreciated and encourage us to continue delivering exceptional experiences to our guests. We would be grateful if you could also share your feedback through the following links: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We look forward to welcoming you back for another enjoyable stay. Sincerely, Sami Ounalli Cluster General Manager

Dear Mr. h., Thank you for your wonderful feedback about Movenpick Resort And Spa Tala Bay Aqaba. We are delighted that you enjoyed the cleanliness and comfort of your room, the excellent food and the warm hospitality of our team. Knowing that you felt truly special throughout your stay is the greatest reward for us and reflects our commitment to creating memorable guest experiences. We would greatly appreciate your support by sharing your experience through the following links: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We look forward to welcoming you back for another wonderful stay. Sincerely, Sami Ounalli Cluster General Manager

Dear Mr. M., It was a great pleasure welcoming you to the hotel, and we are very pleased to know that you had a good experience with us. We truly appreciate your kind words regarding the hospitality and service provided by our team. Guest recognition is always highly valued, and your feedback is a wonderful encouragement for our colleagues to continue delivering warm, attentive, and professional service while ensuring every guest feels genuinely welcomed and well cared for throughout their stay. We look forward to welcoming you back again soon and providing you with an even more enjoyable and memorable experience. Best Regards, Sami Ounalli Cluster General Manager

Dear Ms. B., Thank you for staying at the Mövenpick Resort And Spa Tala Bay Aqaba and for sharing such wonderful feedback about your experience. We are truly pleased to know that you enjoyed your stay and appreciated the comfort, attention to detail, and warm service provided by our team, especially our Front Office team. Your kind words are greatly valued and will certainly encourage our team to continue delivering memorable experiences and high standards of hospitality to every guest. We would be grateful if you could take a little more of your precious time to rate us through the following links, as a further appreciation of our team’s efforts: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We look forward to welcoming you back to the resort and making your next stay equally memorable. Best Regards, Sami Ounalli Cluster General Manager

Dear Mr. N., Thank you for choosing the hotel and for sharing your wonderful feedback of your experience with us and rating us high. We are delighted to know that you had an amazing stay and enjoyed our facilities, the comfort of your room, and the warm hospitality of our team. It is especially pleasing to hear your appreciation of our Reception and Food & Beverage teams. We will certainly share your kind words with them, as recognition from our guests is a great motivation to continue delivering attentive service and memorable experiences. We look forward to welcoming you back again soon and creating another enjoyable stay for you. Best Regards, Sami Ounalli Cluster General Manager

Dear Mr. M., Thank you for sharing such a wonderful review and for recognising the service and hospitality at the Movenpick Resort And Spa Tala Bay Aqaba. We are truly honoured to know that after 20 years, our hotel has continued to meet your expectations and has positively changed your perception of local hospitality. Your kind words are a great encouragement to our entire team and motivate us to continue delivering the high standards of service our guests deserve. We would be really thankful if you could share your experience and support us through the below links: Trip Advisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. It will be our genuine pleasure to welcome you back soon. Sincerely, Sami Ounalli Cluster General Manager

Dear Mr. B., Your kind words and appreciation are sincerely valued. We are pleased to know that you had an amazing experience at the Movenpick Resort And Spa Tala Bay Aqaba and that our team made you feel warmly welcomed and well cared for throughout your stay. We greatly appreciate your recognition of our team’s friendliness, helpfulness, and attentive service. Your comments are a wonderful encouragement for us to continue creating memorable experiences for our guests. We would greatly appreciate your support by sharing your full experience through the following links: Trip Advisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. We look forward to welcoming you back again soon for another enjoyable stay. Best regards, Sami Ounalli Cluster General Manager

Dear Ms. M., We regret to learn that the breakfast experience did not meet your expectations. Our breakfast offers a wide selection, and omelettes are prepared to order to ensure freshness and the preferred temperature. Regarding housekeeping, our team is available throughout the day to attend to room requests, and we would have been pleased to address your bathroom cleaning request promptly. We appreciate your feedback, as it helps us follow up on the points raised and maintain our service standards. Best Regards, Sami Ounalli Cluster General Manager

Dear Ms. Walaa, Thank you for sharing your feedback and for letting us know that you had an enjoyable stay. It was our great pleasure welcoming you to the Movenpick Resort And Spa Tala Bay Aqaba. We truly appreciate your positive comments regarding our team, lifeguards, room location, dining experience, and the opportunity to enjoy the beach. Our aim is to ensure a pleasant and memorable stay for every guest, and we are delighted to know that everything went smoothly during your visit. We would be really thankful if you could give us more of your precious time by rating us on the below links: TripAdvisor: https://bit.ly/MPTBShareYourFeedback, Google English: http://bit.ly/MPTBEngLetUsKnow, Google Arabic: http://bit.ly/MPTBAraLetUsKnow. It will be our genuine pleasure to welcome you back soon. Sincerely, Sami Ounalli Cluster General Manager

Dear Ms. D., We appreciate you taking the time to share your feedback and are pleased to know that your overall experience was positive. We have noted your comments regarding breakfast; however, we would like to highlight that our breakfast buffet is carefully prepared to offer a broad selection of freshly prepared dishes, including a variety of options to suit different tastes and preferences. Our breakfast service is continuously monitored by our culinary and restaurant teams to ensure good quality, freshness and presentation. We also regularly review our offering and guest feedback as part of our ongoing commitment to maintaining our standards. We value your observations and hope to have the opportunity to welcome you again and provide you with an even more enjoyable experience. Sincerely, Sami Ounalli Cluster General Manager