Mövenpick Aqaba

Customer review rating (ALL Rating) 4.3/5 653 reviews

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Description

Hotel extras

  • On the shores of the Red Sea

  • Adjacent to the historical site of Ayla

  • Private Red Sea beach

  • Health Club, 4 swimming pools

  • "Little Birds Club" children activities centre

Our accommodation(s)

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Hotel location

Mövenpick Aqaba

King Hussein Street, P.O. Box 678
77110 AQABA
Jordan

GPS:29.53232, 34.999947

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  653 reviews

TripAdvisor Rating  4.5/5  4,429 reviews

Well located

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

The cite of the Hotel is Very Good and the view from the Room beautiful but unfortunately the Room was not well cleaned also some of the staff was Very rude, one of the security staff specifically.

Dear Yasmeen, Thank you for taking the time and trouble to post your review At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion. Your feedback is very important to us, and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Thank you for the gift of your feedback and we hope to have the opportunity of warmly welcome you again to Movenpick Resort & Residences Aqaba. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

Customer review rating 3.0/5

Lu Business - Confirmed reviews ALL

Pleasant staff. Floor in the room was not very clean, toilet as well. Ventilation and room doors could be improved.

Dear Lu, Thank you for taking the time and trouble to post your review. At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion. Your feedback is very important to us, and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Thank you for the gift of your feedback and we hope to have the opportunity of warmly welcome you again to Movenpick Resort & Residences Aqaba. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

Good stay

Customer review rating 4.5/5

Amjad K. Solo - Confirmed reviews ALL

Grateful

Dear Amjad K., Thank you very much for taking the time to fill the online survey after your recent visit to our resort. We were very pleased to welcome you and to know from your positive ratings that you enjoyed your time with us, as the satisfaction of our guests is our top priority. We will highly appreciate it if you can spare more time to write us your feedback on the following online channels. Trip Advisor: https://bit.ly/MPAQShareYourFeedback Google English: https://bit.ly/MPAQEngLetUsKnow Google Arabic: https://bit.ly/MPAQAraLetUsKnow Your important remarks will be a gift to all of us as we continue to strive to deliver genuine hospitality to our valued guests like your good self. Follow us in Instagram @movenpickaqabacity or Facebook at Movenpick Resort & Residences Aqaba to stay connected in our social media updates. We hope to welcome you back to our resort. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

Best food in aqaba

TripAdvisor rating 5.0/5

khaled n TripAdvisor review

Best food in aqaba. Thx for chef mohammad zalloum who is always making the best dishes. Cannot visit aqaba without eating there. Also the hotel itself has the best location.easy access to all aqaba. I recommend everybody to stay there or at least try their food.

Dear Khaled, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had a fantastic experience at our hotel. It warms our hearts to know that you enjoyed the accommodations, amenities and services. Our team works hard to ensure that every guest feels welcomed and well taken care of, and we are delighted to see that reflected in your review. Your kind words motivate us to maintain our high standards and continue providing exceptional service to all our guests. We genuinely appreciate your recommendation and hope to have the pleasure of welcoming you back to Movenpick Resort and Residences Aqaba in the near future. Warm regards, Sami Ounalli General Manager

Well located nice helpful staff

Customer review rating 2.0/5

Nawras Couples - Confirmed reviews ALL

I was dissatisfied because I was in non-smoking room but I felt like someone was smoking in my bed one other thing cleanliness overall was a lot less than what it was during a previous stay I had years ago

Dear Nawras, Thank you for taking the time and trouble to post your review in google. At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion. Your feedback is very important to us, and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Thank you for the gift of your feedback and we hope to have the opportunity of warmly welcome you again to Movenpick Resort & Residences Aqaba. Best regards, Sami Ounalli General Manager Mövenpick Resort & Residences Aqaba | King Hussein Street | 77110 Aqaba, Jordan Phone: +962 3 … | Reservation Call Center Phone: +962 6 … movenpick.com/Aqaba

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Other web-users rate our hotel

  • 305 reviews 9.7/10 Location
  • 702 reviews 8.6/10 Room
  • 1,501 reviews 9.5/10 Service
  • 9 reviews 6.7/10 WiFi
  • 476 reviews 9/10 Cleanliness
  • 408 reviews 9.2/10 Food
  • 347 reviews 9.7/10 Beach
  • 277 reviews 9/10 Breakfast

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