Mövenpick Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.4/5 942 reviews

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Naama Bay 46619 South Sinai, 46619 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • 5 private beaches with direct sea access

  • Diving centre

  • Horse stables

  • Wellness Centre

  • Rooms with Sea View

Our accommodation(s)

Hotel location

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 SHARM EL SHEIKH
Egypt

GPS:27.913761, 34.340279

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  942 reviews

Customer review rating 5.0/5

Hazem S. Couples - Confirmed reviews ALL

all was great since welcoming on check in until check out

Dear Hazem S., It’s wonderful to hear you had such a relaxing stay. From a warm welcome at check-in to a smooth check-out, it sounds like everything was just right. We’re especially glad that Omar at reception made a great first impression and took the time to explain everything clearly. We’ll also be sure to pass along your kind words to the head chef in the main restaurant for the breakfast experience. We hope to welcome you back again soon! Kind Regards,

Customer review rating 4.5/5

Thomas Q. Couples - Confirmed reviews ALL

The hotel was very nice just needs a little TLC in places the staff from arriving to leaving was absolutely wonderful

Dear Thomas Q., Thank you for sharing your feedback. We’re delighted to hear you enjoyed your stay overall and found the hotel very nice. It’s especially great to know that our team made such a positive impression—from arrival through to departure. We’ll be sure to pass on your kind words to the pool staff and to Meena at reception for her helpful service. We also truly appreciate your comments regarding the bathroom and electrical points. Your feedback is very valuable, and we’ll make sure it’s shared with the relevant team as we continue to improve and refresh our facilities. We hope to have the pleasure of welcoming you back again soon! Kind Regards,

Customer review rating 1.5/5

Savankumar V. Couples - Confirmed reviews ALL

My stay at Mövenpick Sharm El Sheikh Resort was extremely disappointing and nowhere near the standard one expects from a five-star property. The single biggest issue — and the one that completely destroyed the experience — was the relentless advertising and harassment from people selling services all over the resort. Spa sellers, excursion agents, photographers — they are everywhere. On the beach, while relaxing, while having coffee, while simply walking across the property. At almost any moment someone would approach you and try to sell something. And it doesn’t happen once. It happens repeatedly throughout the day. There appears to be no control whatsoever from resort management over this behaviour. Guests cannot relax for even a short period without being interrupted by someone trying to sell a massage, a boat trip, or a photo shoot. It genuinely feels like walking through a street market rather than staying in a five-star resort. You come to a resort like this specifically to relax and disconnect. Instead, it feels like paying for a premium service while being forced to watch advertisements all day long. That is not what anyone expects when booking a property that markets itself as a luxury resort. Management seriously needs to explain how this is considered acceptable. Either there is no policy controlling vendors inside the resort, or it is simply not enforced. In either case, it reflects very poorly on the management of the property. The food situation was also disappointing. The resort is definitely not vegetarian-friendly. Mr Sherif and the restaurant staff did try to help us with vegetarian food, and their effort was appreciated, but the options were extremely limited, and the general quality of food was below average. Rooms were spacious, well maintained, and had very nice sea views with balconies. We had a small issue with the bathroom, but reception resolved it quickly. The beaches are the best part of the property. There are four beaches, two with sandy entry, which is great for swimming, and the snorkelling is very good. There are enough sunbeds and a jetty as well. However, even the beach — which should be the most peaceful part of the resort — is not spared from the constant sales pitches. Night entertainment was also surprisingly nonexistent. Considering the hotel is located in Naama Bay, where many nearby resorts have evening programmes or events, there was almost nothing happening here. One evening had a violin performance, but it was inside a café where you had to pay extra despite being on an all-inclusive package. The resort itself is spread across a large and beautiful property and has the potential to be one of the best resorts in the region. Unfortunately, the current guest experience is far from that. The management of Mövenpick should seriously reconsider the uncontrolled sales activity happening across the resort. Until this issue is addressed, guests simply cannot enjoy the peaceful and relaxing experience that a five-star resort is supposed to offer. I hope management responds publicly to explain whether they plan to fix this, because at the moment the constant harassment from vendors completely ruins what could otherwise be a very nice property.

Dear Savankumar V., Thank you for taking the time to share such detailed feedback. We are very sorry to hear that your stay did not meet your expectations and that several aspects of your experience were disappointing. We sincerely apologize for the discomfort caused by the level of interaction from service providers around the resort. We understand how important a peaceful and relaxing environment is, and your comments regarding this matter have been taken very seriously. Please be assured that we will review this with our team to ensure better control and respect for our guests’ privacy and relaxation. We also regret that the vegetarian dining options did not meet your needs. While we’re glad to hear that Mr. Sherif and our restaurant team tried to assist, we acknowledge that improvements are needed, and your feedback will be shared with our culinary team to enhance both variety and quality. At the same time, we’re pleased to know you enjoyed the spacious rooms, the sea views, the quick response from reception, and especially our beaches and snorkeling areas. It’s wonderful to hear that these aspects stood out positively during your stay. We truly appreciate your constructive comments, as they help us improve, and we hope to have the opportunity to provide you with a much better experience in the future. Kind Regards,

Customer review rating 4.5/5

Maria G. B. Families - Confirmed reviews ALL

Beautifully renovated hotel in Arabic style. The location is perfect with direct access to coral reefs from the beach and a diving center at the resort. The buffet restaurant offers a good variety of delicious food (primarily Egyptian food) but after a while it becomes a little monotonous.

Dear Maria G. B., Thank you for your kind feedback. We’re delighted to hear that you enjoyed our beautiful Arabic-style renovation, the perfect location, and especially the direct access to the coral reefs and diving center—it’s truly one of our highlights. We’re also pleased that you found the buffet restaurant varied and enjoyed the delicious food. At the same time, we appreciate your comment regarding the menu becoming somewhat repetitive over time. Your feedback is very valuable, and we will share it with our culinary team as we continue to improve and enhance the dining experience. We hope to have the pleasure of welcoming you back again for another wonderful stay. Kind Regards,

Customer review rating 4.5/5

John S. J. Couples - Confirmed reviews ALL

Pleasant overall although we had some mosquitoe visitors along with noisey neighbors one night only.

Dear John S. J., Thank you for sharing your feedback. We’re glad to hear that you enjoyed a comfortable and pleasant stay after your tours in Egypt, and that you appreciated the variety of food and the convenience of having dining options on-site. It’s also wonderful to know that your room attendant made a positive impression—he will be very happy to hear your kind words. At the same time, we’re sorry for the inconvenience caused by mosquitoes and the noisy neighbors during one night of your stay. We understand how important a peaceful environment is, and we appreciate you bringing this to our attention. Thank you again for your comments. We hope to welcome you back for an even more relaxing and seamless stay in the future. Kind Regards,

Other web-users rate our hotel

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  • 153 reviews 9.7/10 WiFi
  • 964 reviews 8.2/10 Cleanliness
  • 894 reviews 9.7/10 Breakfast
  • 689 reviews 8.6/10 Vibe
  • 309 reviews 5.7/10 Value

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