Pullman Jiaxing Pinghu Excellence

Pullman Jiaxing Pinghu Excellence

Customer review rating (ALL Rating) 4.5/5 239 reviews

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Hotel extras

  • Stands on Ming Lake. Features large, modern equipped, 1500 m² meeting room.

  • The 158 m tall building is a landmark in the South Area of Pinghu

  • The fitness center and swimming pool will be closed until further notice.

  • All guests should check in with a valid nucleic acid test report within 48 hours.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Jiaxing Pinghu Excellence

No 777 Fenshou Road, Pinghu City
314200 JIAXING
China

GPS:30.67, 121.02

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Each room offers modern design elements. Some of the rooms enjoy views of the beautiful Ming lake. The open bathroom provides toiletries produced by C.O.BIGELOW, allowing guests to relax in pleasant atmosphere. All rooms are equipped with free instant coffee and tea bags, separate shower and bathtub, LCD TV and wireless networks. Nespresso machines are available in the Suites and Executive Floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  239 reviews

the worst experience with Accor ever.

Customer review rating 1.0/5

L. Business - Confirmed reviews ALL

the worst experience with Accor ever. 1. The Air conditioning is not working at all with 40 degree C temperature outside. changed to a small room without any apologize 2. the breakfast place is a mess. staff ONLY stand behind their customers and all looking onto the used table but no clean. 3. I wondered if this is the right hotel that we need to sign a contract for the business stay.

Dear Ming L., Thank you for taking the time to tell us about your experience at the Pullman Jiaxing Pinghu Excellence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Nice trip

Customer review rating 4.5/5

Bress D. L. Families - Confirmed reviews ALL

Kind service & hardware

Dear Xiang L., We very much appreciate your comments regarding your stay at the Pullman Jiaxing Pinghu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Very Impressive Hotel

Customer review rating 5.0/5

Shyl Families - Confirmed reviews ALL

We enjoyed this stay very much.

Dear Lei Y., We very much appreciate your comments regarding your stay at the Pullman Jiaxing Pinghu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good service, but the room smells with very strong paint/chemical, clearly newly decorated and not ready for human to stay

Customer review rating 3.0/5

Ying Couples - Confirmed reviews ALL

Nice building, newly decorated and good room ,with good rates.The front desk gentleman Brown, is super helpful. location: Close to a very large mall. But the biggest issue is the hotel is too new to let people to stay yet. I stayed in room 2612, very nice view but unfortunately, the bathroom and the room smelled with strong chemical/paint, specially the bathroom. it is not really healthy for human to stay yet. I will come back, but not until half year later.

Good experience

Customer review rating 4.5/5

Jamie Friends - Confirmed reviews ALL

Satisfied service and well located, nice view of the whole city

Dear Zhiqun Z., We very much appreciate your comments regarding your stay at the Pullman Jiaxing Pinghu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Other web-users rate our hotel

  • 373 reviews 8.6/10 Location
  • 722 reviews 8/10 Room
  • 1,073 reviews 8.2/10 Service
  • 18 reviews 7/10 WiFi
  • 558 reviews 9.7/10 Vibe
  • 401 reviews 7.6/10 Breakfast
  • 204 reviews 8.4/10 Cleanliness
  • 14 reviews 3/10 Bar

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