Pullman Jiaxing Pinghu Excellence 5 stars

Customer review rating (ALL Rating) 4.7/5 474 reviews

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Pullman Jiaxing Pinghu Excellence - Image 1
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No. 777 Fengshou Road, Pinghu City, 314200 JIAXING, China

Description

Hotel extras

  • Stands on Ming Lake. Features large, modern equipped, 1500 m² meeting room.

  • The 158 m tall building is a landmark in the South Area of Pinghu

  • Hotel Pool Operation, Panoramic floor to ceiling window.

  • 减少食物浪费，让我们从早餐做起。本酒店自助早餐服务将从以下时间开始替换成早餐单点菜单服务：周一至周五从上午10点开始，周末及节假日从上午10点30分 开始。

Our accommodation(s)

Hotel location

Pullman Jiaxing Pinghu Excellence

No. 777 Fengshou Road, Pinghu City
314200 JIAXING
China

GPS:30.67348, 121.02364

Telephone
Fax +86 573 8523 6669

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  474 reviews

Overall pleasant stay

Customer review rating 4.5/5

Marcus Business - Confirmed reviews ALL

Hotel was adequate in the basic needs for travelling.

Dear WEI YANG L., We very much appreciate your comments regarding your stay at the Pullman Jiaxing Pinghu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Truly the best hotel in Pinghu

Customer review rating 5.0/5

Brian Z. Business - Confirmed reviews ALL

Very friendly staff. Attentive to our needs. Going out of their way to assist us during our stay. Facility is very good.

Dear Brian Z., We very much appreciate your comments regarding your stay at the Pullman Jiaxing Pinghu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Looks can be deceiving

Customer review rating 3.5/5

Alex L. Solo - Confirmed reviews ALL

The impression that one gets after entering your hotel for the first time is not matched by there offering. Let me provide 3 examples. The first is the breakfast which is disappointing. The selections are limited, and lack of meat plates was noticeable. An omelette station or one or 2 pork/chicken dishes would have made things a lot better. Second is the gym. They look good but they operate poorly. I suspect they were badly designed and the pulleys are not smooth and even. Third, a/c was not working well. It was always humid in the lobby and my room would get warmer at night and then cool down during the day. On the plus side, I find your team’s attitude and hospitality quite good. There were always people willing to help from the car dropoff to the elevator cleaning lady to the housekeeper. Well done on that front.

Dear Lysander L., Thank you for taking the time to tell us about your experience at the Pullman Jiaxing Pinghu Excellence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Concerning the breakfast you have referenced, we will convey your feedback to the restaurant and make the necessary adjustments to the breakfast offerings. As for the hotel's air conditioning and gym equipment, we will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Exceptional Stay at Pullman Pinghu - A Highly Recommended Hotel

Customer review rating 5.0/5

L. H. Families - Confirmed reviews ALL

As a frequent guest at the Pullman Pinghu, I can confidently recommend this outstanding hotel for its exceptional facilities and warm, friendly service. The staff consistently goes above and beyond to ensure a comfortable and memorable stay. Top-Notch Facilities The hotel boasts modern and stylishly designed rooms with floor-to-ceiling windows offering stunning city and lake views. The indoor swimming pool, fitness center, and other amenities are top-notch, allowing guests to relax and unwind during their stay. The hotel's parking facilities, including charging stations for electric vehicles, are also conveniently available. Impeccable Service The staff at Pullman Pinghu truly shines with their attentive and personalized service. They proactively reach out before arrival to understand my preferences and have my room ready in advance. Throughout my stay, they consistently check in to ensure all my needs are met, making me feel truly at home. Minor Change in Lounge Location and Hours The only minor drawback is that the hotel's lounge seems to have undergone a change in location and operating hours, which is different from my previous visits. However, I trust that this adjustment was made to enhance the overall dining experience for guests. Overall, the Pullman Pinghu is an exceptional hotel that offers excellent value for its top-tier facilities and impeccable service. I highly recommend it and look forward to my future stays at this remarkable establishment.

尊敬的 h. L.： 感谢惠赐有关下榻 Pullman Jiaxing Pinghu Excellence 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

well loacated and good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

good view and equipment, nice meal

Dear Weijun X., We very much appreciate your comments regarding your stay at the Pullman Jiaxing Pinghu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 778 reviews 9/10 Location
  • 1,805 reviews 8.8/10 Room
  • 2,833 reviews 9.3/10 Service
  • 10 reviews 9.1/10 WiFi
  • 1,102 reviews 9.9/10 Vibe
  • 848 reviews 9.2/10 Amenities
  • 648 reviews 9.4/10 Cleanliness
  • 636 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.