Shadow Play Melbourne by Peppers 4.5 stars

Customer review rating (ALL Rating) 4.4/5 946 reviews

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308 320 City Road, 3000 SOUTHBANK, Australia

Description

Hotel extras

  • Relax in our outdoor heated pool enjoying views of Southbank and Melbourne

  • Our fully enclosed garden area makes for a tranquil relaxation space, located on level 46

  • Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms

  • Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

  • Winners of the Apartment Accommodation Hotel of the year award 2024, by Accommodation (VIC).

Our accommodation(s)

Hotel location

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

GPS:-37.827052, 144.958326

Telephone
Fax +61 1300 987 610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  946 reviews

TripAdvisor Rating  4.1/5  242 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Byron M. Solo - Confirmed reviews ALL

Staff were very accommodating rooms were absolutely spotless clean and very modern. I felt very relaxed and at peace staying in the hotel it was nice to wind down and take it slow.

Dear Byron, Thank you so much for taking the time to share such a wonderful review of your stay at Shadow Play Melbourne by Peppers. We are absolutely delighted to hear that you felt relaxed, at peace, and so well looked after during your visit. It’s fantastic to know that our team made such a positive impression — from reception to housekeeping. Your kind words about their genuine care mean a great deal to us. We’ll be sure to share your feedback with everyone involved; it will certainly brighten their day. We’re also thrilled that you found your room spotless, modern, and comfortable, and that the amenities and overall atmosphere helped you unwind. Our housekeeping team will be overjoyed to hear that their attention to detail made such an impact. Thank you as well for recognising our sustainability efforts. We’re passionate about caring for the environment, and it’s encouraging to know that these initiatives resonate with our guests. We truly appreciate your glowing comments about your booking experience with Accor and your perfect scores across all aspects of your stay. It means a lot to us that you would recommend us so highly. Byron, it was a pleasure to welcome you, and we hope to have the opportunity to host you again for another relaxing and memorable stay. Warm regards, The Shadow Play Melbourne by Peppers Team

Customer review rating 4.5/5

Helen M. Couples - Confirmed reviews ALL

We stayed out of necessity as our home was being renovated. It was such a nice relief. A couple of hundred metres from the Melbourne action but also close to the South Melbourne markets. Nicely played out 2 bedroom corner suite with lots of light. Dining area was lovely and we enjoyed the food for breakfast and dinner. A little black deterioration in the shower and a little smaller bathroom than expected but overall a great stay and just what we needed

Dear Helen M., Thank you for sharing your positive experience at Shadow Play Melbourne by Peppers. We are pleased to hear that our location and amenities provided you with a comfortable respite during your home renovation. It is wonderful to know that you appreciated the layout of your suite and enjoyed our dining options. We acknowledge your feedback regarding the shower and bathroom size. Your comments are valuable as they help us enhance our guests' experience. We are glad that, overall, your stay met your expectations, and we hope to welcome you back in the future. Kind regards, Sahil Bhatia General Manager

Customer review rating 4.5/5

Debra D. Friends - Confirmed reviews ALL

professional & friendly service, well appointed and clean rooms with comfortable beds, good breakfast.

Dear Debra D., Thank you for taking the time to share your positive experience at Shadow Play Melbourne by Peppers. We are delighted to hear that you enjoyed our facilities, cleanliness, and the comfort of our rooms, as well as the service provided by our staff. We hope to welcome you back in the near future! Kind regards, Sahil Bhatia General Manager

Customer review rating 5.0/5

Andrea H. Business - Confirmed reviews ALL

We only had a one night stay but wished we could have stayed for a week!

Dear Andrea, Thank you so much for your outstanding review and for choosing to stay with us during your recent visit. We’re delighted to hear that you loved the hotel and its fabulous location, and that your one-night stay left you wishing for more — it truly means a lot to us. It’s wonderful to know that every aspect of your stay, from check-in to check-out, was perfect, and that our friendly and accommodating team contributed to such a positive experience. We also appreciate your feedback on our sustainable amenities and are glad you found them to be of good quality. Your loyalty as an ALL Gold member is highly valued, and we’re thrilled that you would recommend us to others. We hope to have the pleasure of welcoming you back for a longer stay next time. Kind regards, Sahil Bhatia General Manager

Customer review rating 4.5/5

Louise D. Couples - Confirmed reviews ALL

Booked through Luxury Escapes this includes a bottle of wine of arrival, cheese platter, breakfast and 12.00pm check out. Walking distance into the CBD and tram stop directly outside. We stayed in a two bedroom apartment very spacious. We had hot weather during our stay so used the pool a couple of time. The only issue we had was on the Friday morning the breakfast area a bit small for the amount of people and had to wait for food, cutlery and bowls.

Dear Louise D., Thank you for your positive feedback regarding your recent stay at Shadow Play Melbourne by Peppers. We are pleased to hear that you enjoyed our prime location, spacious accommodations, and the amenities included in your package. I apologiSe for the inconvenience you experienced during breakfast on Friday morning. We strive to provide a comfortable dining experience for all our guests, and your comments will be taken into consideration as we review our breakfast service. We appreciate your understanding and hope to welcome you back for an even better experience in the future. Kind regards, Sahil Bhatia General Manager

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Other web-users rate our hotel

  • 368 reviews 9.1/10 Location
  • 605 reviews 7.4/10 Room
  • 489 reviews 8.3/10 Service
  • 206 reviews 7.5/10 Cleanliness
  • 150 reviews 7.4/10 Vibe
  • 144 reviews 5.7/10 Breakfast
  • 86 reviews 5.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.