The Chen Melbourne - Art Series 4 stars

Customer review rating (ALL Rating) 4.3/5 961 reviews

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Description

Hotel extras

  • A fully equipped, state-of-the-art gymnasium is available to all guests throughout their stay.

  • Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine

Our accommodation(s)

Hotel location

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  961 reviews

TripAdvisor Rating  4.5/5  574 reviews

Great stay

Customer review rating 4.5/5

Debbie Business - Confirmed reviews ALL

Had a great time. Very private and very clean

Dear Inga H., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location and well thought out

Customer review rating 4.5/5

Alain M. Families - Confirmed reviews ALL

Amazing location for amazing food

Dear Alain M., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient Location

Customer review rating 4.0/5

Janice M. Solo - Confirmed reviews ALL

My choice of this hotel was its proximity to the rail station into the city. The hotel staff were efficient and polite, the room comfortably well-equipped. My only difficulty was not being clearly informed how to access the car park. I mention this because the area is very busy and a little better information for another guest may help them.

Dear JANICE M., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Great convenient location. Accessible to all public transport and food shopping.

Dear ORIANA C., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Chen Team

Loved the pool

Customer review rating 3.5/5

Roslyn T. Couples - Confirmed reviews ALL

Staff were very friendly and helpful Car park access very good Beds comfortable Pillows bad. Take your own LG car park horrendous smell of rubbish made me vomit

Dear Roslyn J., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we do apologise for the inconvenience caused regarding to rubbish smell the in the building from rubbished area. this issue has being raised to with the building manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Chen

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Other web-users rate our hotel

  • 472 reviews 8.5/10 Location
  • 731 reviews 6.9/10 Room
  • 608 reviews 8.5/10 Service
  • 14 reviews 3.2/10 WiFi
  • 331 reviews 5.6/10 Cleanliness
  • 125 reviews 8.5/10 Vibe
  • 91 reviews 8.7/10 Pool
  • 25 reviews 4.7/10 Breakfast

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