Peppers Gallery Hotel Canberra 4 stars

Customer review rating (ALL Rating) 4.2/5 1,213 reviews

Peppers Gallery Hotel Canberra - Image 1
Peppers Gallery Hotel Canberra - Image 2
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Peppers Gallery Hotel Canberra - Image 4
15 Edinburgh Avenue, 2601 ACTON, Australia

Description

Hotel extras

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

Our accommodation(s)

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

Telephone
Fax +61 2 6175 2233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LIBRARY BAR

The Library Bar is ideal for pre-dinner drinks or a nightcap.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,213 reviews

TripAdvisor Rating  3.9/5  2,384 reviews

Customer review rating 5.0/5

Dirk T. C. Couples - Confirmed reviews ALL

A nice place to stay, close to everything and the room was nice and clean with a comfy bed. I will definitely stay again

Dear Dirk, Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your stay, especially the comfort of the bed, the cleanliness of the room, and our convenient location. It’s great to know that everything felt comfortable and welcoming, and we really appreciate your loyalty as an ALL Classic member. Thank you as well for your kind recommendation — it means a lot to our team. We look forward to welcoming you back on your next visit to Canberra. Kind regards, Odea Front Office Manager

Customer review rating 4.5/5

Julie K. Couples - Confirmed reviews ALL

Weekend away

Dear Julie, Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your weekend away with us and that the character of the hotel, along with the service from our reception team, made your stay memorable. It’s lovely to know the pianist in the lobby added something special to your arrival — we’ll be sure to pass on your kind words. We also appreciate your loyalty as an ALL Classic member and your kind recommendation. Thank you for taking the time to share your experience. We look forward to welcoming you back for another relaxing stay. Kind regards, Odea Front Office Manager

Customer review rating 4.0/5

Kristen F. Business - Confirmed reviews ALL

Excellent customer service. Nice rooms kitted out well with. Bed was incredibly comfortable, and shower was amazing. Restaurant service was below par, and only sky news as advertise "cable channels". Parking was fairly convenient if a little confusing.

Dear Kristen, Thank you for sharing your feedback and for staying with us. I’m glad to hear you enjoyed the comfort of the room, the shower, and the service from our front desk team. I’m sorry that other parts of your stay didn’t meet expectations — particularly the restaurant service, the limited TV channel options, and the initial issue with your room continuation. I’m pleased the team were ultimately able to resolve the room relocation for you, but it should have been seamless from the start. Your comments about cleanliness, including the cobwebs and shower, are completely valid. This is not the standard we aim to deliver, and I’ve shared your feedback directly with our housekeeping leaders to address with the team. I also want to apologise for the lack of ALL member recognition. You should always feel acknowledged during your stay, regardless of how the booking was made, and I appreciate you highlighting this. Thank you again, Kristen. We truly value your feedback, and I hope we’ll have the chance to provide a smoother and more consistent experience on your next visit. Kind regards, Odea Front Office Manager

Customer review rating 5.0/5

Joshua P. Families - Confirmed reviews ALL

A very surprising stay. The staff were friendly and very helpful. From locking myself out of my room to finding the pre paid car park I was a constant visitor to the front desk! The rooms were large, spacious and very clean. We had dessert in the cozy bar section which was delicious. The heavy curtains made for a totally peaceful sleep. Breakfast we a healthy bacon and egg roll with a coffee. All in all a great stay in the nations capital.

Dear Joshua, Thank you so much for your wonderful feedback. We’re thrilled to hear you had such a great stay with us and that the team were able to help you throughout your visit — even with the unexpected lockouts and parking adventures! It’s fantastic to know you enjoyed the size and cleanliness of the room, a peaceful night’s sleep with the blackout curtains, and a relaxed dessert in our bar. I’m glad breakfast also hit the spot. We truly appreciate your loyalty as an ALL Gold member and your kind recommendation. It means a lot to the whole team. We look forward to welcoming you back to Canberra again soon. Kind regards, Odea Front Office Manager

Customer review rating 3.0/5

Christy H. Business - Confirmed reviews ALL

Rooms are very outdated and require refurbishment. Room was a long walk from reception and rooms do not have any fresh air. Motel was well located for my purpose.

Dear Christy, Thank you for taking the time to share your feedback with us. I’m sorry to hear that some aspects of your stay didn’t meet expectations, particularly around the room condition and your experience with the room key not working on two occasions. I also appreciate your comment about the bathroom. The room you stayed in has a design feature with a glass panel separating the shower and toilet area. While it can appear as though water may leak through, the layout is intended to prevent water from escaping to the other side — though I understand how the design might feel unusual or inconvenient. Thank you for highlighting this. We recognise that some rooms are due for an update, and refurbishment planning is underway. Your feedback helps us prioritise improvements that will genuinely enhance guest comfort. I’m glad the hotel’s location worked well for your visit, and I hope we’ll have the chance to welcome you back once our upgrades are completed. Kind regards, Odea Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 375 reviews 8/10 Location
  • 694 reviews 6.1/10 Room
  • 710 reviews 8.4/10 Service
  • 10 reviews 4.3/10 WiFi
  • 317 reviews 6.8/10 Food
  • 216 reviews 5.2/10 Cleanliness
  • 162 reviews 5/10 Amenities
  • 130 reviews 4.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.