Peppers Christchurch Clearwater Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 777 reviews

Peppers Christchurch Clearwater Resort - Image 1
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Description

Hotel extras

  • Conference facilities with a superb backdrop of shimmering lake and mountain views

  • Spacious rooms with spectacular views

  • Located on a championship golf course

  • Relaxing surroundings away from the hustle and bustle of CBD

  • Onsite Bar and Restaurant open to public

Our accommodation(s)

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Room 1

Hotel location

Peppers Christchurch Clearwater Resort

Clearwater Avenue
8053 CHRISTCHURCH
New Zealand

GPS:-43.448007, 172.596564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LUME RESTAURANT

The distinctive tastes and aromas of Canterbury's food heroes feature on Lume Restaurant menu which embraces New Zealand cuisine with a contemporary flair and complemented by a wine list featuring renowned award-winning labels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  777 reviews

Customer review rating 5.0/5

Elly C. Business - Confirmed reviews ALL

Kia Ora Elly C., Thank you for your generous and uplifting feedback regarding your recent stay at Peppers Christchurch Clearwater Resort. We are delighted to hear that you enjoyed the majestic ambiance and tranquil location of our property. It is wonderful to know that the check-in process was seamless and that your room exceeded your expectations. We appreciate your compliments about our dining offerings, particularly the Lamb Rump and breakfast options. Our culinary team takes great pride in providing delightful meals to enhance our guests' experience. It is also encouraging to hear that you found our walking tracks enjoyable for exploration. We look forward to welcoming you back in the future, whether for a solo retreat or a romantic getaway. Thank you once again for your kind words. Dheeraj Bhaik Room Division Manager

Customer review rating 4.5/5

Dominique C. Couples - Confirmed reviews ALL

Kia Ora, Thank you for your kind words regarding our team and the hospitality you experienced during your stay. We are delighted to hear that you plan to return to Peppers Christchurch Clearwater Resort. Your appreciation for our professional staff is greatly valued, as it reflects our commitment to providing exceptional service to all our guests. Kind regards, Justin

Customer review rating 3.5/5

Arif S. Business - Confirmed reviews ALL

Kia Ora, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologise for the poor experience you had during check-in. Providing incorrect directions to your room and having insufficient signage, particularly after dark, is certainly not the standard of service we aim to provide. We understand how frustrating this must have been, especially when travelling for work and staying with us for only one night. Your comments regarding our team and the signage around the property have been shared with the relevant management team so that we can address these issues and improve the arrival experience for our guests. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a much smoother experience on your next visit. Kind regards, Justin

Customer review rating 2.0/5

Rudi K. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Guillaume F. Business - Confirmed reviews ALL

Kia Ora Guillaume, Thank you for taking the time to share your feedback with us and for speaking with me over the phone. I sincerely apologise for the experience you had regarding the billing issue and, in particular, how the matter was handled when you raised your concerns. This is not the level of service we aim to provide. I appreciate you taking the time to discuss this with me. I will ensure the feedback is addressed with the team so we can learn from the experience and improve how we handle similar situations in the future. We hope to have the opportunity to welcome you back in the near future and provide you with the experience you originally expected from us. Kind regards, Dheeraj Bhaik Rooms Division Manager Peppers Christchurch Clearwater Resort

Other web-users rate our hotel

  • 241 reviews 8.6/10 Location
  • 522 reviews 7.5/10 Room
  • 351 reviews 8.4/10 Service
  • 226 reviews 8.8/10 Comfort
  • 201 reviews 7.6/10 Food
  • 198 reviews 7.2/10 Amenities
  • 121 reviews 5.2/10 Cleanliness
  • 115 reviews 6.7/10 Vibe

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