Mantra Zanzibar Mooloolaba 3 stars

Customer review rating (ALL Rating) 4.2/5 534 reviews

Mantra Zanzibar Mooloolaba - Image 1
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Mantra Zanzibar Mooloolaba - Image 3
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47 51 Mooloolaba Esplanade, 4557 MOOLOOLABA, Australia

Description

Hotel extras

  • Spend the day at the patrolled beach, which is only 100 metres away.

  • Our apartments feature private balconies that are ocean facing.

  • Explore via a 10 minute coastal walk before arriving to a picnic area and seafood market.

  • Spend a day to entertain the whole family at Sealife, just a 5 minute walk from the hotel.

  • Indulge in pure relaxation in our heated resort style pool and spa.

Our accommodation(s)

Hotel location

Mantra Zanzibar Mooloolaba

47 51 Mooloolaba Esplanade
4557 MOOLOOLABA
Australia

GPS:-26.679868, 153.119601

Telephone
Fax +61 7 5444 5733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

The heated resort style pool features a Moroccan style gazebo. If you're after a bit of sun the poolside terrace features sun lounges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  534 reviews

TripAdvisor Rating  4.0/5  839 reviews

Customer review rating 2.0/5

Michael C. Families - Confirmed reviews ALL

I expected much hire standard from an accor facility. Very Disappointed. Furniture fell that should have been secured to the wall (very lucky it was not a serious injury to one of our children). Wifi not working.

Dear Michael, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and that the stay did not meet the standard you rightly expect from an Accor property. I’m especially concerned to learn that a piece of furniture was not properly secured. I’m very relieved no one was injured, and I have escalated this immediately to our maintenance and management team to ensure the item is repaired and that all similar fixtures are checked without delay. Regarding the Wi-Fi, I apologise for the inconvenience this caused during your stay. We appreciate you bringing these matters to our attention, and we would welcome the opportunity to restore your confidence in us. Kind Regards, Mantra Zanzibar - Front Desk

Customer review rating 3.5/5

Susan P. Families - Confirmed reviews ALL

Lovely view but perished and dirty haidryer,no ironing board and days before checkin we were told we could maybe get an earlier checkin at first room available but met with blank stare when we arrived

Dear Valued Guest, Thank you for taking the time to share your feedback. While we’re pleased to hear you enjoyed the lovely view and our convenient location, we’re truly sorry for the shortcomings you experienced during your stay. The condition of the hairdryer and the absence of an ironing board are not up to our standards, and we apologise for the inconvenience this caused. We will be addressing these issues with our housekeeping team to ensure they are rectified immediately. We’re also disappointed to hear about the confusion regarding your early check-in request. You should have received clear communication and a warm welcome on arrival, and we apologise that this was not your experience. We will follow up with our front office team to prevent this from happening again. Thank you again for your feedback—it helps us improve. We hope to have the opportunity to provide you with a much smoother and more enjoyable stay in the future. Warm regards, Mantra Zanzibar Front Office Team

Customer review rating 4.0/5

Vanessa W. Families - Confirmed reviews ALL

Enjoyed everything. Good unit, well located and escrllent value for money. Slightly outdated, a bit tired in the refurbishments. There was some mildew on the air con ducting vents which wasn’t ideal

Dear Guest, Thank you for taking the time to share your experience with us. We’re very pleased to hear that you enjoyed your stay overall and found the unit comfortable, well located, and excellent value for money. We also appreciate your honest comments regarding the condition of the refurbishment and the mildew you noticed on the air-conditioning vents. This is certainly not the standard we aim to maintain, and we sincerely apologise for the inconvenience. Your feedback has been passed on to our maintenance and housekeeping teams to ensure this is addressed promptly. Thank you again for your constructive feedback, it truly helps us improve. We hope to have the opportunity to welcome you back for an even better stay in the future. Warm Regards, Mantra Zanzibar - Fron Office

Customer review rating 4.0/5

Kayla R. Families - Confirmed reviews ALL

Nice location to explore the area, convenient to walk to the shops/restaurants along the strip and the beach. Bit tricky to find the entrance at first. Nice pool but overlooks construction at the moment. Pros: free pool towels (we took ours to the beach and back 😄), free parking, had a free bar of choccy in the room & 2 sodas (Im an accor gold member though); lovely view of the water and decent sized balcony. Pretty quiet, although we were there in off-peak. A/C worked well. Cons: A few small cockroaches in the room; couldnt get netflix (or any internet app) working; bed linen had a small stain or two; general wear & tear eg chipped paint, separating skirting boards, etc; reception not available after hours; no bar, restaurant or vending machines on site

Dear Guest, Thank you for taking the time to share such a thoughtful and detailed review of your recent stay with us. We’re pleased to hear that you enjoyed our convenient location, easy access to shops, restaurants and the beach, as well as the lovely water views and balcony. We’re also glad the pool towels, parking, welcome amenities, and well-functioning A/C added to your comfort. We appreciate your understanding regarding the nearby construction and apologise for any inconvenience caused. We also acknowledge that finding the entrance can be a little tricky on a first visit, and your comment helps us improve our guest arrival experience. We’re very sorry for the issues you encountered in your room — including the small cockroaches, linen stains, wear and tear, and challenges with Netflix and internet-based apps. This is certainly not the standard we aim to deliver. We have passed this feedback on to our housekeeping and maintenance teams so these concerns can be addressed promptly. We also understand that the absence of after-hours reception support, as well as the lack of onsite dining or vending options, may have been inconvenient. Your comments are valuable and will help us in reviewing ways we can enhance facilities and communication for our guests. Thank you again for your balanced and constructive feedback. We hope to have the opportunity to welcome you back and provide a smoother, more enjoyable experience in the future. Warm regards, Mantra Zanzibar - Front Office

Customer review rating 4.5/5

Darrin W. Families - Confirmed reviews ALL

Pleasent , great staff

Dear Guest, Thank you so much for your kind review. We’re delighted to hear that you enjoyed our great location and had a pleasant stay. Your compliments about our staff are truly appreciated — the team works hard to ensure every guest feels welcome and well looked after. We’re thrilled to know you would stay with us again, and we look forward to welcoming you back on your next visit. Warm Regards, Mantra Zanzibar - Front Office

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Other web-users rate our hotel

  • 253 reviews 9.5/10 Location
  • 366 reviews 6.9/10 Room
  • 160 reviews 8.2/10 Service
  • 38 reviews 2.6/10 WiFi
  • 117 reviews 3.6/10 Cleanliness
  • 35 reviews 5/10 Pool
  • 33 reviews 3.9/10 Food
  • 5 reviews 3.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.