Mantra Zanzibar Mooloolaba 3 stars

Customer review rating (ALL Rating) 4.2/5 525 reviews

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Description

Hotel extras

  • Spend the day at the patrolled beach, which is only 100 metres away.

  • Our apartments feature private balconies that are ocean facing.

  • Explore via a 10 minute coastal walk before arriving to a picnic area and seafood market.

  • Spend a day to entertain the whole family at Sealife, just a 5 minute walk from the hotel.

  • Indulge in pure relaxation in our heated resort style pool and spa.

Our accommodation(s)

Hotel location

Mantra Zanzibar Mooloolaba

47 51 Mooloolaba Esplanade
4557 MOOLOOLABA
Australia

GPS:-26.679868, 153.119601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

The heated resort style pool features a Moroccan style gazebo. If you're after a bit of sun the poolside terrace features sun lounges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  525 reviews

Customer review rating 3.0/5

Bree Business - Confirmed reviews ALL

The apartment is lovely, nice and big great views. Disappointed I did not get told about no housekeeping and was not treated with the gold membership benefits. Despite asking.

Dear Bree, Thank you for taking the time to share your feedback following your recent stay with us. We are very pleased to read that you enjoyed our great location, the spacious apartment, and the lovely views. It’s wonderful to know these aspects of your stay met your expectations. However, I am truly sorry to learn about the shortcomings you experienced, particularly during check-in. The level of service you described — feeling rushed, not receiving clear information about housekeeping or parking, and not being properly assisted regarding the ALL Membership — is not the warm and attentive welcome we aim to provide. Please accept our sincere apologies for this. Every guest should feel valued and well-informed from the moment they arrive. Your comments have been shared with our reception team to ensure we reinforce the importance of proactively communicating key information and delivering a more engaging and personalised experience. We genuinely appreciate your constructive feedback, as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with the seamless and attentive stay you deserve. Warm Regards, Mantra Zanzibar - Front Desk Management

Customer review rating 4.5/5

Kate C. Families - Confirmed reviews ALL

Great spot. We enjoyed the stay despite the weather.

Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us, even though the weather didn’t fully cooperate. Sometimes a cozy atmosphere makes those moments even more memorable, and we’re glad we could provide a great spot for your visit. We truly appreciate you choosing to stay with us and hope to welcome you back soon—perhaps with a little more sunshine next time! Warm Regards, Mantra Zanzibar Front Office

Customer review rating 4.5/5

Ronald T. Families - Confirmed reviews ALL

Great position, 3 bed unit was a penthouse but pretty sparse and the utensils were very basic. Have stayed in other units that are much better fitted out in the same building.

Dear Ronald, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to hear that you enjoyed our great location and interactions with our team met your expectations. Your kind comments regarding our staff are truly appreciated, and we are especially grateful for your continued loyalty as a valued Platinum member of ALL. At the same time, we sincerely apologise that aspects of your accommodation did not fully meet expectations. We regret that the penthouse furnishings and kitchen utensils felt sparse compared to other units in the building, and we are particularly concerned by your comments regarding the cleanliness of the penthouse floor area. Please be assured that this is not the standard we aim to deliver, and your feedback has been shared with our housekeeping and maintenance teams for immediate review and follow-up. Thank you again for your constructive feedback. We truly value your insights and hope to have the opportunity to welcome you back for a stay that exceeds your expectations in the future. Warm Regards, Mantra Zanzibar - Front Desk

Customer review rating 4.0/5

Jill L. Families - Confirmed reviews ALL

Wet weekend. Mooloolaba is beautiful rain, hail or shine.

Dear Guest, Thank you very much for your wonderful review and for continuing to choose to stay with us. We are truly delighted to hear that this remains your favourite apartment so far. We’re pleased that you found the online booking process easy and convenient, and that our team at Zanzibar has been consistently helpful whenever you have called ahead with requests. Providing friendly and attentive service is something we pride ourselves on, so your kind words mean a great deal to us. Although it was a wet weekend, we couldn’t agree more — Mooloolaba is beautiful rain, hail or shine. We’re so glad you were able to enjoy your time here regardless of the weather. Thank you again for your continued support. We very much look forward to welcoming you back for another relaxing stay in the near future. Warm regards, Mantra Zanzibar Front Office

Customer review rating 4.0/5

Helga H. Couples - Confirmed reviews ALL

Enjoyed the apartment and staff were excellent but must say the jackhammering in apartment above was a bit much on 3 full days.

Dear Helga, Thank you for your feedback. We’re so pleased to hear you enjoyed the apartment and found our team to be excellent — that’s wonderful to know. We sincerely apologise for the disruption caused by the jackhammering in the apartment above. We understand how frustrating ongoing noise over several days can be, and we’re sorry this impacted your stay. Unfortunately, as the apartments are individually owned, at times essential works do need to be carried out, but we certainly appreciate how inconvenient this can be for our guests. Thank you again for your understanding, and we do hope to welcome you back for a much more peaceful stay next time. Kind Regards, Mantra Zanzibar - Front Desk

Other web-users rate our hotel

  • 245 reviews 9.6/10 Location
  • 350 reviews 6.7/10 Room
  • 164 reviews 8/10 Service
  • 38 reviews 2.1/10 WiFi
  • 111 reviews 3/10 Cleanliness
  • 30 reviews 4.1/10 Pool
  • 29 reviews 3.8/10 Food
  • 5 reviews 3.8/10 Bar

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