Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 656 reviews

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215 Bell Street, 3072 PRESTON, Australia

Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

Our accommodation(s)

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Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Telephone
Fax +61 3 9485 0080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  656 reviews

TripAdvisor Rating  3.6/5  1,862 reviews

Well located for Northcote/Thornbury action.

Customer review rating 3.5/5

Wes Solo - Confirmed reviews ALL

Dear Wes, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We understand that parking fees can be a concern however we only charge $ 20.00 per night for the overnight car parking. I am unable to locate parking charges on your booking and it seems like you did not register the car with Front Desk team to get the special rate. Best Regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Amazing Stay

Customer review rating 5.0/5

Devin Couples - Confirmed reviews ALL

Dear Devin, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Melbourne Preston. We are delighted to hear that you had an amazing experience during your visit. It is wonderful to know that you found your room to be exceptionally clean and that our modern technology and amenities met your expectations. We take great pride in delivering outstanding customer service, and I will be sure to share your kind words with our team, particularly those in housekeeping who strive to maintain the highest standards. We are also pleased that our convenient location, in proximity to public transport, added to your positive experience. Your satisfaction is our top priority, and it is gratifying to hear that you have zero complaints on this occasion. We look forward to welcoming you back to Novotel Melbourne Preston on your next visit to Melbourne. Should you require any assistance in the future, please do not hesitate to reach out. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Really Good

Customer review rating 4.5/5

Eileen Business - Confirmed reviews ALL

Dear Eileen, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the spaciousness of your room, the comfortable seating for watching television, and our early breakfast service, which allowed you to get on the road promptly. We also appreciate your kind words about our friendly staff. We sincerely apologize for the inconveniences you encountered during your stay. Your remarks regarding the cleanliness of the shower grout, the absence of an individual bedside lamp on the left side of the bed, and the limited furnishings in the room are duly noted. We understand how these details contribute to your overall comfort and satisfaction, and we will be addressing them with our housekeeping and maintenance teams to ensure improvements are made. Additionally, we appreciate your feedback about the placement of the power point and the hairdryer, as it is vital for us to provide a seamless experience for our guests. We are glad to hear that you had a restful night\'s sleep and that noise from other guests did not disturb you. Your feedback is invaluable to us as we strive to enhance our services and facilities. Thank you once again for your insights. We hope to welcome you back in the future and provide an experience that exceeds your expectations. Best Regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Exceeded expectation.

Customer review rating 5.0/5

Peter C. Couples - Confirmed reviews ALL

Dear Peter C., Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you found our service to be exemplary and our staff friendly and helpful. Your praise is a tremendous source of motivation for our team, and we will ensure that your kind words are shared with them. Providing exceptional service is our top priority, and it is rewarding to know that we met your expectations. We look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Great Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us during the F1 Grand Prix. We are delighted to hear that you felt well looked after during your four-night stay. Our team strives to provide a memorable and comfortable experience for all our guests, and it is gratifying to know that we were able to meet your expectations. We hope that the excitement of the Grand Prix added to the enjoyment of your visit. We look forward to welcoming you back in the future for another enjoyable stay. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

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Other web-users rate our hotel

  • 232 reviews 8.6/10 Location
  • 649 reviews 7.7/10 Room
  • 472 reviews 8.7/10 Service
  • 379 reviews 6.7/10 Comfort
  • 250 reviews 8.3/10 Cleanliness
  • 146 reviews 5.7/10 Food
  • 109 reviews 6/10 Value
  • 108 reviews 6.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.