Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,156 reviews

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215 Bell Street, 3072 PRESTON, Australia

Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

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Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Telephone
Fax +61 3 9485 0080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,156 reviews

TripAdvisor Rating  3.6/5  1,869 reviews

Customer review rating 2.0/5

Raju D. Friends - Confirmed reviews ALL

During check-in parking door refused to open. Had to wait in the incline with no way to reverse until receptionist came and opened from inside. Then got told that the door was faulty and we had to use the other one. No sign anywhere though in the whole 30ish meter path we took, from right in front of reception. Upon check in, the first thing we noticed was shit stain on toilet seat. Bathrooms were a bit mouldy. The main issue was dust. Dust everywhere. Literal snow behind the tv, air vents, and everywhere. No lock in the bathroom. AC was mechanically faulty and refused to swing. Black marks all around the furnishings showing lack of care. Room service was non-existent. A simple request for dinner plates and had to wait for an hour and call multiple times. But david(?) from reception was Amazing.

Customer review rating 4.5/5

Nicole D. Business - Confirmed reviews ALL

I loved my stay. I used to work at PANCH hospital on this site before it was redevoloped, so was very nostalgic!! However a lift wasn't working, so wait times to room and to lobby were delayed.

Customer review rating 4.0/5

Mark C. Couples - Confirmed reviews ALL

Everything was great but the bathroom was way too small. No room to move to even dry yourself.

Customer review rating 4.0/5

Vanda P. Families - Confirmed reviews ALL

I really liked the hotel, our room and the food the hotel's restaurant served us. My only issue is with the person who was on 27th December was working dinner shift in the restaurant. I imagine either he was supervisor or manager...the way he treated us was unprofessional, not welcoming, nor nice. He didnt say hi to us and was rude the whole time...another table came next to us and he treated them the same ugly way. Im not sure if he hates his job overall or just hates serving people...anyways I wanted to pass the whole situtation until I saw how he treated one of the staff member, a girl. He was so rude to her, he spoke so disrespectul in front of us all....obviously we could tell how uncomfortable was the girl with the fact that man was humiliating her in front of us guests...whatever issue that man had with the girl should have handle privately and in a nicer way...the whole situation was giving me the ick and even though the food was very good, we didnt return to the restaurant after that. it is a shame having staff like this working whose overall attitude is giving " I hate everyone and I hate being here"...and I felt really bad for that girl, she was nothing but nice. other than that everyone was nice and the hotel was amazing.

Customer review rating 4.0/5

Michael M. Couples - Confirmed reviews ALL

overall experience was great, however the daily room service wasnt up to standard, supplies were a bit hit and miss, sometimes coffeed and milk not refreshed along with having to call room service to have toilet paper refilled etc, not every day but enough to be inconvenient. vacuuming and bed making also left a little to be desired.

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Other web-users rate our hotel

  • 331 reviews 8.3/10 Location
  • 858 reviews 7.6/10 Room
  • 696 reviews 8.5/10 Service
  • 338 reviews 7.6/10 Cleanliness
  • 228 reviews 6.6/10 Food
  • 164 reviews 7.5/10 Breakfast
  • 133 reviews 8.4/10 Vibe
  • 34 reviews 9.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.