Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 945 reviews

Best price
guarantee
Novotel Melbourne Preston - Image 1
Novotel Melbourne Preston - Image 2
Novotel Melbourne Preston - Image 3
Novotel Melbourne Preston - Image 4
215 Bell Street, 3072 PRESTON, Australia

Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Telephone
Fax +61 3 9485 0080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  945 reviews

TripAdvisor Rating  3.5/5  1,867 reviews

Customer review rating 5.0/5

Leszek M. Solo - Confirmed reviews ALL

Dear Leszek M., Thank you very much for taking the time to share your delightful feedback regarding your recent stay at Novotel Melbourne Preston. We are thrilled to hear that you found our apartments stylish and comfortable, and that you appreciated our well-equipped gym facilities. It is always our goal to provide a welcoming environment for our guests, and we are pleased that our friendly and experienced staff contributed to a sense of community during your visit. We take great pride in maintaining high cleanliness standards and are glad that our weekly servicing met your expectations. It is wonderful to know that you enjoyed the convenience of our location, with easy access to public transport and nearby amenities such as supermarkets and dining options. Your positive remarks about our 24-hour reception team are greatly appreciated, as they work diligently to ensure a seamless experience for all our guests. We look forward to welcoming you back to Novotel Melbourne Preston in the future, and thank you once again for your kind words. Your feedback is invaluable in helping us maintain and enhance our service quality. Best Regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Customer review rating 4.5/5

Wendy J. Couples - Confirmed reviews ALL

Dear Wendy j., Thank you very much for taking the time to share your experience at Novotel Melbourne Preston. We are delighted to hear that you received a warm welcome at reception and appreciated the upgrade. It is our utmost priority to provide our guests with the best possible comfort, especially during difficult times, and we are glad that we could accommodate your early check-in request. We take great pride in offering well-appointed and spacious rooms, and I am pleased that you enjoyed the amenities, including the pod coffee machine. I also appreciate your feedback regarding the absence of wine glasses in your room. We will certainly take this into account as we continuously strive to enhance our guests' experience. Regarding the breakfast, I apologize for any confusion concerning the 20% discount; it applies to the entire buffet bill rather than just one person. I appreciate your remarks about the temperature of some food items and the manner in which the bacon was prepared. We will communicate this feedback to our culinary team to ensure that our breakfast offerings meet the high standards we aim for. Lastly, I am glad you enjoyed the coffee voucher, as we aim to provide value alongside a pleasant dining experience. Thank you once again for your constructive feedback, and we are thrilled to hear that you would consider staying with us again in the future. Best Regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

Customer review rating 4.0/5

Michael R. Solo - Confirmed reviews ALL

Dear Michael R., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found the check-in process easy and your room comfortable. We apologize for the inconvenience caused by the initial lack of housekeeping service; your feedback is invaluable to us as we strive to enhance our guest experiences. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Customer review rating 5.0/5

Philip A. Business - Confirmed reviews ALL

Dear Philip A., Thank you for your kind words regarding your recent stay at Novotel Melbourne Preston. We are delighted to hear that you found our service and spaces to your satisfaction. Our team is dedicated to ensuring a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Customer review rating 1.5/5

Daniel M. Couples - Confirmed reviews ALL

Dear Daniel M., Thank you for sharing your feedback. We're glad to hear that you appreciated our friendly staff, smooth check-in and check-out process, well-maintained rooms, and parking facilities. We're also pleased you enjoyed the breakfast! We sincerely apologize for the inconvenience caused by the wind during your stay. Your comfort is important to us, and we'll look into ways to minimize noise disruptions for future guests. Regarding the bathroom light, we'll consider options to improve lighting control for a more restful sleep. Thank you for your constructive suggestion about adding Hash Browns — we will certainly pass this along to our breakfast team. We appreciate your understanding and hope to welcome you back soon for an even better experience! Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

In partnership with TripAdvisor

Other web-users rate our hotel

  • 260 reviews 8.2/10 Location
  • 755 reviews 7.8/10 Room
  • 580 reviews 8.9/10 Service
  • 292 reviews 8.3/10 Cleanliness
  • 181 reviews 6.3/10 Food
  • 121 reviews 7.3/10 Breakfast
  • 117 reviews 6.3/10 Value
  • 112 reviews 8.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Preston

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.