Novotel Melbourne Preston 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,089 reviews

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Description

Hotel extras

  • Lively combination of colours the minute you walk into our rooms.

  • Features a Smart TV, multiple USB hubs, work space, in-room safe and minibar on demand.

  • Close to Home of Matilda's and the recently announces world's coolest street, High Street.

  • Preferred accommodation partner of Football Victoria for 2024-25. https://ftbl.vc/3UmHrbe

  • Fully self-contained studios apartments with kitchen facilities suitable for Long stay.

Our accommodation(s)

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Hotel location

Novotel Melbourne Preston

215 Bell Street
3072 PRESTON
Australia

GPS:-37.746361, 145.008234

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,089 reviews

TripAdvisor Rating  3.6/5  1,867 reviews

Customer review rating 4.5/5

Simon I. Business - Confirmed reviews ALL

Good location and comfortable

Dear Simon, Thank you for your positive feedback regarding your recent stay at Novotel Melbourne Preston. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. It is our aim to provide a pleasant environment for all our guests, and your comments affirm our efforts. We look forward to welcoming you back in the future. Kind Regards Nicole General Manager

Customer review rating 4.0/5

Frazer C. Families - Confirmed reviews ALL

good experience

Dear Frazer, Thank you for taking the time to share your positive experience at Novotel Melbourne Preston. We are delighted to hear that you appreciated our convenient location and found our facilities to be clean and tidy. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future. Kind Regards Nicole General Manager

Customer review rating 4.5/5

Lani K. Families - Confirmed reviews ALL

We had some issues with our travel and bags. The staff were empathetic and offered us the support we needed without issue. The only thing they couldn't fix was the water in the bathroom, which only came out hot. We understand that it was a weekend and maintenance for this is difficult. They did try to help as much as they could.

Dear Lani, Thank you for taking the time to share your experience at Novotel Melbourne Preston. We are delighted to hear that our staff provided you with supportive and empathetic assistance during your travel challenges. We apologise that you had issues with the hot water in the room and that we could not resolve it during your stay. Your feedback is invaluable in helping us enhance our services. Kind Regards Nicole General Manager

Customer review rating 4.0/5

Rhys F. Couples - Confirmed reviews ALL

Check in was really easy and seamless. The staff were wonderful. Room was comfy and well presented. My only issue was to fill the kettle's an issue as it doesnt fit in the sink.

Dear Rhys, Thank you for taking the time to share your positive experience at Novotel Melbourne Preston. We are delighted to hear that you enjoyed our convenient location, seamless check-in process, and the comfort of your room. Your feedback regarding the kettle is appreciated, and we will certainly consider this as we strive to enhance our guest experience. Kind Regards Nicole General Manager

Customer review rating 4.5/5

Private 8. B. Families - Confirmed reviews ALL

Very well supported staff. Good food

Good Evening, Thank you for your kind words regarding your recent experience at Novotel Melbourne Preston. We are thrilled to hear that you found our staff supportive and enjoyed the food offerings. It is always our aim to provide exceptional service and quality dining to our guests. We hope to welcome you back in the future for another memorable stay. Kind Regards Nicole General Manager

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Other web-users rate our hotel

  • 301 reviews 8.3/10 Location
  • 818 reviews 7.6/10 Room
  • 650 reviews 8.9/10 Service
  • 316 reviews 7.6/10 Cleanliness
  • 212 reviews 6.5/10 Food
  • 151 reviews 7.3/10 Breakfast
  • 122 reviews 8.6/10 Vibe
  • 28 reviews 9.6/10 Wellness Area

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