Breakfree Royal Harbour

Room 701 was spotlessly clean. The fittings and furniture needs to be updated. Melamine plates and plastic dining chairs are not reflective of the price. The location of the hotel right on the Esplanade is within walking distance of everything you need. The staff were very welcoming and friendly. I would definitely stay here again.

Our one-bedroom unit with ocean views at Breakfree Royal Harbour ticked all our boxes. The property is managed by ACCOR so members get ACCOR privileges, free wifi etc. but as the units are individually owned, each unit may not have the same amenities. Our unit had everything we needed, bedroom, living area, kitchen, bathroom with huge shower, washing machine and clothes line discreetly installed on balcony. The balcony overlooked the leafy Cairns esplanade and the harbour. Two air conditioners, both worked well. Situation perfect for walking to restaurants, shops, aquarium, museum and public buses. Slightly longer walk to casinos and marina. Outdoor parking is free but spaces are limited. Reception staff are very friendly and helpful. It doesn't have 24-hour reception or a restaurant onsite offering room service, none of which we needed.

Unbeatable location with access to a multitude of dining options and directly opposite the lagoon and a 5 minute walk to the pier for day trips on the water. BUT...the rooms are grubby, the room is never serviced so sheets are not changed (despite the humid weather) and if you stay more than a few days you'll need to pay for extra towels, soap and toilet paper (as the rude male manager told me). All of the electrical items are of the el cheapo variety and the aircon is dated and noisy. There is a washing machine in the room but yep, you have to buy your own detergent AND take all of your own rubbish out for disposal yourself. It's a 3 star at absolute best. Tired and worn, perhaps the location does compensate for that to some extent but I'm sure there are cleaner (and friendlier) options nearby.

We stayed in an ocean facing apartment which had a full kitchen and nice kitchen longe diner and a large balcony. We had been travelling so the washing machine was very welcome. We also managed to get the free parking for all 4 days. I can imagine at peak times that parking may be at a premium and there is also paid for parking on site for dollar an hour

Booked 3 days here and arrived only to find the air conditioner and filter probably had not been cleaned in a year despite email assurances beforehand that it had been recently serviced. I promptly cleaned it myself and checked out the next day while moving to a nearby property. As to the operation of the unit, it cannot be set lower than 22 degrees. The explanation I was given was that the units will freeze up.