Pullman Palm Cove Sea Temple Resort and Spa 5 estrelas

Love the Pullman Sea Temple location on the beach. A 5 minute flat stroll to Williams Esplanade and to shops. Service at the Resort is fantastic. Reception staff all very helpful and friendly. Resort is of top quality standard. Restaurant onsite is great too. Recommended

We went up for a long weekend celebrating some birthdays. We had a rooftop penthouse which was very spacious. Both rooms had their own toilet and shower which was great. Nunu's was very good for lunch too.

Last week I had a massage at Vie Spa. The space is incredible. Clean, organized and serene. Every aspect of my visit was well thought out, from the fresh robe and slippers given to me before and the hot tea and coconut sorbet in the lounge after. Kirrily was my masseuse and she is amazing! Kirrily is friendly, well presented, and the massage she gave was perfect pressure. My only regret is I didn't come on the first day of my holiday! I will certainly be back next year.

The room was frankly shabby. The shower over bath, whilst having a good showerhead, had no separate means to rinse off a small detachable showerhead would help), and the tub (which got dirty because of the environment) was not always properly cleaned. Also I was terrifiedof falling as it was very high sided and had poor anti-slip protection. I eventually got my partner to help me in and out if needed). The extractor fan didn'twork and why oh why no cooling in such a hot room as a bathroom. About 5 days into a 7 day stay a coffee maker appeared - which didn't work. Tea bags were in short supply, the ice area in the fridge was broken and the bedside clock told a random time we couldn't alter so it was useless as anything other than a charging point (and why USB charging points in a bedside light and clock? Why not on a wall plug)? And the promised insect spray was nowhere to be found. The rooms could also do with painting, and the light dimmer fixing (it strobed when being used). I also found another trip hazard on day 1 as we were checking in and fell heavily. I can't fault the response from the staff - again amazing. However the warming sign was the same colour as the edge of the step I fell down, certainly not bright yellow (as some steps had but by no means all). I got of lightly all considered. The staff were great, especially given the clear staffing issues (an amazing manager working just about everywhere) and the desk staff were brilliant. . I was slightly disappointed to find no swimwear at all in the Resort shop (although I was able to find some elsewhere). The pools were great, the food amazing, and the poolside bar was a relaxing place. I have it on my partner's authority the spa was amazing, sadly illness forced me to skip my appointment (absolutely not the Resort's fault there) and that was disappointing for me. The smells were divine.

We loved everything about the Pullman Sea Temple Resort. The staff, accomodation, dining and location, close to beach and restaurants. Resort is close enough to Cairns City and airport as well as some attractions . Thoroughly enjoyed our stay!