Mercure Cairns 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 1.034 comentários

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Austrália

Descrição

Extras do hotel

O Mercure Cairns é perfeito para viagens de negócios ou lazer, oferecendo vários tipos de quartos, de quartos padrão a quartos familiares e spa. Nós nos orgulhamos de nosso serviço agradável, amigável e acessível com acomodações confortáveis.

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Localização do hotel

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Austrália

GPS:-16.919012, 145.772888

Telefone
Fax +61 7 4031 2298

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% para não fumantes

Piscina

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  1.034 comentários

Classificação no TripAdvisor  3.5/5  123 comentários

Amazing Experience

Classificação TripAdvisor 5.0/5

A B Avaliação certificada TripAdvisor

Great Reef. Awesome experience. Amazing service. Friendly staff. Whole family had a good time. Will be back soon. BTW thanks for calling me back to hand me my scuba certificate.

Thank you for your great feedback, we really appreciate it. Regards Matt Juniper

Very disappointing

Classificação TripAdvisor 3.0/5

BBB_au Avaliação certificada TripAdvisor

As a semi regular Accor user we were very disappointed in this venue. Welcome drinks were from the mini bar. Not acceptable. Yes I know there were Reno's going on. No kettle in the room, despite them providing tea bags. 2 Coffee pods. 1 spoon. Trouble finding how to open the curtains, TV munted. Can't call reception because there was no phone in the room. So had to go to reception for assistance. The girl on duty helped us and did a great job. Breakfast all in the room cost. Go to a separate room for that a "restaurant". All cold options there. No hot buffet. Cooked to order. I am a fussy eater and the 2 hot options on offer were not to my liking. Perhaps an offer of cook to your needs would be a better option. 3 slices of white bread put out. "Long" bread provided. Doesn't fit into the Kmart toaster. Coffee machine producing luke warm coffee, undrinkable. Fittings not maintained. See photo. How this is acceptable to Accor is beyond me. Rest assured we don't recommend it and will send this review to Accor. I am glad we didn't use our free night on this location.

Dear BBB, Thank you for your feedback and I am sorry to see the issues you raised. We will address all the issues you and thank you for bringing these to our attention. I am disappointed to see you were not happy with our breakfast as we have been getting a lot of great feedback on the hot meals available, though I will share your feedback with the breakfast team too. Regards Matt Juniper

Nice place, happy friendly staff.

Classificação TripAdvisor 5.0/5

Peter A Avaliação certificada TripAdvisor

I was there for work so it was a different experience for me than most. The location was perfect though - very close to all attractions and the parking was handy. I found the room quiet and peaceful. The staff were super friendly and I felt very welcome. Cairns is in the tropics so you want a place that's clean and well maintained - this is certainly all of those things. My room and the place in general were spic and span and I would definitely come back.

Dear Peter, Thank you for your positive feedback regarding your recent stay at Mercure Cairns. We are pleased to hear that our location proved convenient for your work and that you found our accommodations to be clean and well-maintained. It is great to know that our team made you feel welcome and that you enjoyed the quiet atmosphere of your room. We strive to create a pleasant experience for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit to Cairns. Regards Matt Juniper, General Manager

Excelente localização e atendimento!

Classificação TripAdvisor 5.0/5

K6650NCcarlosa Família - Avaliação certificada TripAdvisor

Excelente localização. Prédio antigo mas no estilo praiano característico do local. Quartos amplos e ótimo entendimento!

Dear Carlosa, Thank you very much for your feedback. We appreciate it. Regards Matt Juniper

empfehlenswertes Hotel

Classificação TripAdvisor 4.0/5

Kathrin S Viagem individual - Avaliação certificada TripAdvisor

Das Hotel liegt wenige Schritte vom Cairns Aquarium entfernt. Esplanade, Hafen, Geschäfte und Restaurants sind ebenfalls schnell erreichbar. Das Personal ist sehr freundlich und zuvorkommend. Early Check-In und Late Check-Out wurden ohne Probleme gewährt. Vielen Dank! Die Superiorzimmer sind neu renoviert, modern eingerichtet und geräumig. Den einen Stern Abzug gibt es nur wegen des Ausblicks auf eine hässliche Mauer. Das House Keeping macht einen ausgezeichneten Job, alles war blitzsauber.

Liebe Katherin,Vielen Dank für Ihr Feedback, wir schätzen es sehr, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.Mit freundlichen Grüßen,Matt Juniper, Geschäftsführer.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 424 comentários 8.2/10 Localização
  • 750 comentários 6.2/10 Quarto
  • 623 comentários 7.7/10 Serviço
  • 84 comentários 1.2/10 Wifi
  • 306 comentários 5.1/10 Limpeza
  • 243 comentários 3.5/10 Comida
  • 135 comentários 6.8/10 Atmosfera
  • 125 comentários 7.1/10 Custo-Benefício

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Todos os nossos hotéis em Cairns

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.