Mercure Cairns 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 925 comentários

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Austrália

Descrição

Extras do hotel

O Mercure Cairns é perfeito para viagens de negócios ou lazer, oferecendo vários tipos de quartos, de quartos padrão a quartos familiares e spa. Nós nos orgulhamos de nosso serviço agradável, amigável e acessível com acomodações confortáveis.

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Localização do hotel

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Austrália

GPS:-16.919012, 145.772888

Telefone
Fax +61 7 4031 2298

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

CASTAWAY

Desfrute de deliciosa cozinha moderna australiana com ênfase em especialidades regionais e frutos do mar de Castaways, com atmosfera relaxante e vista para a piscina e os jardins tropicais.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.9/5  925 comentários

Classificação no TripAdvisor  3.5/5  97 comentários

Not a Good Experience

Classificação TripAdvisor 2.0/5

George M Avaliação certificada TripAdvisor

I stayed here last week. To be frank, I cannot recommend this hotel. Here are my observations: The GOOD Room was large and clean (except for a small cubic zirconia on table -- where did that come from?) Bed was comfortable with nice linen. Bathroom was nice (but no bathtub) Good size TV. Staff were friendly and helpful -- none of the under was their fault. WIFI worked without problem. The BAD: Elevator was being renovated so had to use some truly shabby stairway with a mysterious block of wood nailed to the bannister. View from room -- garbage containers, dirty laundry, broken/disused furniture, staff smoking and using phones. Very dim lights in room. Lack of power points. They were very well hidden under bed side tables or in unsuitable places (waist height right next to door). Lobby coffee machine out of order. Cheap renovation of room -- linoleum was simply laid over a small step. giving a very lumpy and unsightly appearance. Check out required the use of a different and distant stairway (the shabby one was closed without notice) that forced us to leave the building and re-enter from the street, all the time lugging suitcases. This is not an expensive hotel, but neither is it a cheap one. They need to do better for the prices being charged.

Disappointing for a Mercure branded hotel

Classificação TripAdvisor 2.0/5

KarenB8130 Romântica - Avaliação certificada TripAdvisor

On the positive the hotel is in a good location. Unfortunately it misses the mark of being a good standard that would be expected when booking mercure. The odd numbered rooms on the lower floor face onto a concrete wall which makes the room dark. There is no outlook at all. This needs to be made clear on the website. The bathroom is small and difficult to open the door and close it behind without a squish. The power socket next to the sink in the bathroom was insecure and wobbly. Overall the room was a good size with room for a family if needed. The floor has a slope on part of it - possibly a small step that has been removed. The restaurant isn't open all day and dinner is a basic menu. However there are a good many eateries nearby so this isn't a problem. Noise was an issue. There was noise like an industrial vacuum from the next door business. I think it could be a car valet place? During the night we could hear footsteps on the floor above, and a lot of animal squeaks - either bats or rodents - not likely birds. We were not disturbed by the maintenance that was happening on the elevator. In summary, we used this hotel because it was part of the Accor Hotels medium range. However there appears to be a number of rooms that don't come up to that spec and I do not feel this is reflected in the room rate where there are other hotels nearby at a similar rate for better value.

Retirement 2024

Classificação TripAdvisor 4.0/5

Beth S Romântica - Avaliação certificada TripAdvisor

So the check in was very easy. They are in the middle of updating/upgrading their elevator so the bus guy carried our luggage up 3 flights to our room. It didn't matter to us due to the elevator situation, we had to walk the detour but may be bothersome to others. The breakfast was very good. Many options to choose. The front desk associates were very helpful and knowledgeable.

More than expected

Classificação TripAdvisor 5.0/5

Sohel S Família - Avaliação certificada TripAdvisor

After booking the hotel went through the reviews of this place. It was quite shocking to read other reviews pointing out various issues regarding the hotel. If you just need to sleep, trust me its quite nice. Breakfast need a little improvement in terms of spread and beverage selection. There is no view but room is comfortable and quite.

Solid, well located hotel.

Classificação TripAdvisor 4.0/5

ozrick33Sydney Família - Avaliação certificada TripAdvisor

The hotel has obviously had a recent refurbishment. Personally I found the colours contemporary and attractive. The location makes walking to local restaurants and attractions a breeze. The breakfast buffet is not extensive but is well done. The bacon had been thoroughly cooked which is often not the case with hotel buffets. The food was replenished quite quickly. Not being huge fans of buffets we ate out for most of our 7 day stay but the days we ate the buffet we were pleased with it. Having a nespresso machine in the room is a big home run. So much better than instant coffee. And the coffee machine in the foyer was also a big bonus. The service attendant who cleaned our third floor room was brilliant. She had great attention to detail and seemed to genuinely enjoy her job. Impressive. All the staff were friendly and easy to deal with. My children and Grandchildren loved their family room. Not easy to find, which is why we chose this hotel. Pool is great as well. Recommended.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 414 comentários 8.2/10 Localização
  • 722 comentários 6.2/10 Quarto
  • 592 comentários 7.7/10 Serviço
  • 69 comentários 2/10 Wifi
  • 326 comentários 5.2/10 Limpeza
  • 166 comentários 5.3/10 Comida
  • 138 comentários 5.9/10 Custo-Benefício
  • 137 comentários 5.4/10 Café da manhã

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Todos os nossos hotéis em Cairns

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.