Pullman Reef Hotel Casino 5 estrelas

Great staff and comfortable accommodation. We stayed at the hotel for 1 week so they gave us a better room , the staff couldn't be better they gave us 18 free drinks, a bottle of champagne and daily breakfast. The casino staff were also excellent.

The Staff did such a great job of making our stay Special. I would highly recommend this Hotel. The room was spotlessly clean. The Staff organised undercover parking. The vicinity to Restaurants and Bars was ideally close. The pool area amazing.

We stayed at the Pullman Reef Hotel Casino for one week in Jan 23. We had two separate rooms booked through Luxury escape with some inclusions. From check in to check out we really could not fault the place. Even though it says Casino in its name, and you are in the same building, you wouldn’t really know it. The hotel is located at one end of the building occupying roughly 7 floors, and the Casino gaming area is at the other. Easy to get too if your into that stuff, but easy to ignore if not. The rooms were very spacious and had everything you needed. They were very quiet and we found them very comfortable. We ate at Merchant cafe for breakfast which was included in our package. It was not a buffet, but you ordered off the menu. The choice was very good, and we could not complain about the food. Well presented, tasty, and plenty off it. Best coffee, continuously perfect for our stay. The staff at merchant were really very good, and attentive. We lounged around the pool when not out and about, nothing flash, but clean, and very quiet. Always plenty of towels, and only got a little busy around mid afternoon. This hotel is really well located, it is a very short walk to all the best restaurants and attractions. Most water activities leave from the marina which is pretty much across the road. At the top of the Casino there is an atrium which house a small wildlife park, crocs,koalas and such. Something for the kids? Front office staff were very helpful, and we received a text occasionally from management (Michael) making sure our stay was going Ok and did anything need attention. I would definitely stay here again, for the location, size of the rooms, attentive staff, and because Cairns is awesome.

Outstanding location. Many restaurants and activities in close proximity and easily walkable. Very nice rooms and exceptional personalized service. Rooms clean and spacious. Left my sunglasses at the hotel and the staff offered to ship them back to me in the United States at no charge to me. Would definitely stay here again and highly recommend.

Definitely one of the best hotels we have ever stayed in. Fantastic reception and concierge staff! Check in was a breeze. Luxurious foyer and pool area; with loads of comfy sun beds (lots in the shade too). Stayed in room 620 overlooking the pool. Super quiet. Relaxation mode was hit within an hour of checking in. Comfy king bed, and great, spacious bathroom. Had breakfast room service all days; arrived hot and plentiful. We’ll definitely be back.