Mantra Sierra Grand Broadbeach 4 stars

Customer review rating (ALL Rating) 4.1/5 540 reviews

Mantra Sierra Grand Broadbeach - Image 1
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Mantra Sierra Grand Broadbeach - Image 4
22 Surf Parade, 4218 BROADBEACH, Australia

Description

Hotel extras

  • 12-seater private theatrette for family and friends

  • Walking distance to pristine beaches

  • Outstanding range of resort facilities

  • Large expansive & well-appointed rooms with full ocean view units available

  • Reception is open from 9am to 5pm

Our accommodation(s)

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Suite

3 Bedroom Ocean Suite

  • 7 pers. max
  • 140 m² / 1506 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Mantra Sierra Grand Broadbeach

22 Surf Parade
4218 BROADBEACH
Australia

GPS:-28.034654, 153.431848

Telephone
Fax +61 7 5668 5101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  540 reviews

TripAdvisor Rating  3.8/5  1,564 reviews

All round exceptional

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear David, We very much appreciate your comments regarding your stay at the Mantra Sierra Grand Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua Dootson

Not peaceful, dated and car park is appalling.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Greg, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered during your visit. Additionally, we regret that the cleanliness of your accommodations did not meet our usual standards. Please rest assured that we take such matters seriously, and we will address this issue with our housekeeping staff to ensure improvements are made moving forward. Lastly, we appreciate your input regarding the design of our parking facilities. We recognize how crucial ease of access is for our guests and will evaluate potential adjustments based on guest experiences like yours. Your feedback is invaluable in helping us improve our services, and we hope you will consider giving us another opportunity in the future. Warm regards, Joshua Dootson.

Average stay

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Good morning Yolanda, Thank you for taking the time to tell us about your experience at the Mantra Sierra Grand Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have passed this feedback onto the Housekeeping Manager to review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Mantra Sierra Grand Management

Excellent location

Customer review rating 5.0/5

Leisa D. Families - Confirmed reviews ALL

Good morning, Leisa, Thank you for choosing Mantra Sierra Grand and for taking the time to share your experience. It was a pleasure to host you and your family, and we really appreciate you taking the time to share your feedback. We can't wait to warmly welcome you back again soon. Kind Regards, Mantra Sierra Grand Management

Good Location but accommodation fairly basic

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Good morning Amanda, Thank you for taking the time to tell us about your experience at the Mantra Sierra Grand Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have personally passed on your concerns to our housekeeping management for further review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Mantra Sierra Grand Managment

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Other web-users rate our hotel

  • 318 reviews 9.4/10 Location
  • 484 reviews 5.6/10 Room
  • 263 reviews 7.8/10 Service
  • 40 reviews 2.2/10 WiFi
  • 214 reviews 3/10 Cleanliness
  • 50 reviews 6/10 Value
  • 34 reviews 2.8/10 Food
  • 7 reviews 2.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.