Mantra South Bank Brisbane 4 stars

Customer review rating (ALL Rating) 4.1/5 2,674 reviews

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161 Grey Street, 4101 SOUTH BANK, Australia

Description

Hotel extras

  • Mantra South bank is right in the middle of everything you come to Brisbane for..

  • On site restaurant.

  • GYM, Lap pool and Spa.

  • Conference and Events.

  • On-site or self-parking available.

Our accommodation(s)

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 SOUTH BANK
Australia

GPS:-27.477997, 153.020861

Telephone
Fax +61 7 3305 2599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Ovello Bar & Kitchen

Ovello Bar & Kitchen is inspired by Mediterranean holidays sun-soaked terraces, lush gardens, colourful parasols and the casual vibes of the Amalfi Coast. Experience a generous spritz offering, authentic stone-baked pizza and humble Italian share plates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,674 reviews

TripAdvisor Rating  4.1/5  2,872 reviews

Customer review rating 2.0/5

Anton G. Couples - Confirmed reviews ALL

Room was very tired looking and not very clean. Mould in shower over bath and tiles, couch was stained, curtains are ripped. Went to get 2 complimentary coffees and the staff did not know how to process the vouchers, took a long time.

Hi Anton, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please accept our apologies regarding the cleanliness and condition of the room. Your comments concerning the bathroom, furnishings, and curtains have been noted and will be addressed with our housekeeping and maintenance teams to ensure improvements are made. We also regret the inconvenience you experienced when redeeming the complimentary coffee vouchers. Your feedback has been shared with our staff to improve the efficiency of this process for future guests. We appreciate you bringing these matters to our attention, as they help us improve our service. Thank you for staying with us, and we hope to have the opportunity to provide a better experience in the future. Kind regards, Noah

Customer review rating 4.5/5

Angela Q. Couples - Confirmed reviews ALL

Relaxing couple of days

Hi Angela, Thank you for your kind feedback. We are pleased to hear that you enjoyed the location, the view, and found the apartment comfortable. We truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you again in the future. Kind regards, Noah

Customer review rating 1.5/5

Sharon A. Couples - Confirmed reviews ALL

Drove past 5 times as there was no obvious sign, sign is overgrown with plants, parked down the block and had to walk to find entry to be told by staff to pull up anywhere out the front even though there was no spare parking space, on admission I was informed we had been upgraded to a room with a balcony. We said thankyou. Room 409, which was the upgraded room had no balcony just one window which opened up less then 10cm. Air con was not very adjustable. Room was not that clean, attention to detail overlook. Dust around bed and desk legs, coffe/tea splattered on wall near bin under desk, mould in grout in shower and glass door. I paid for a double bed and didn't expect two single mattresses pushed together. Overall was poor quality, for over $400 a night. The bathroom badinage has small fracture lines, mirror in bathroom needs attention, no biscuits, I would think two packets would be included in price. The valet parking was fine.

Customer review rating 1.0/5

Vicki G. Friends - Confirmed reviews ALL

The room was Very run down and in a lot of disrepair. Example curtains old and torn on old windows in need of repair and paint. Carpet worn and bald patches. Lighting old and inadequate. Bathroom old and in disgusting state of repair and update. Mirrors old and in need of replacement throughout. Would not recommend to anyone

Customer review rating 3.5/5

Rajendran P. Business - Confirmed reviews ALL

The location of the hotel is good. The reception service is also generally good. Breakfast service, and room cleaning service can improve.

Dear Rajendran P., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and reception service. However, we acknowledge your concerns regarding breakfast and room cleaning services. Your comments will be taken into account for our ongoing improvement efforts. Regards, Oli Mantra South Bank Brisbane

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Other web-users rate our hotel

  • 1,285 reviews 9.1/10 Location
  • 1,752 reviews 5.4/10 Room
  • 1,325 reviews 8.3/10 Service
  • 16 reviews 5.6/10 WiFi
  • 768 reviews 3.8/10 Cleanliness
  • 239 reviews 5.5/10 Value
  • 190 reviews 7.2/10 Breakfast
  • 10 reviews 5/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.