Mercure Toulon Seyne-sur-Mer

Customer review rating (ALL Rating) 4.6/5 1,180 reviews

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Description

Hotel extras

  • Near influential locations: Bregaillon, Les Playes, Marine Base, Stade Mayol

  • All of our rooms have a sea-side or marina view with a private terrace

  • Outdoor heated pool and Jacuzzi

  • Wellness area

Our accommodation(s)

Hotel location

Mercure Toulon Seyne-sur-Mer

1 Quai Du 19 Mars 1962
83500 LA SEYNE-SUR-MER
France

GPS:43.1018658, 5.883576

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DON PAPE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,180 reviews

TripAdvisor Rating  4.0/5  1,231 reviews

Certificate of excellence 2024

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Staff reception friendly helpful Room not properly cleaned as I found a preservative on the carpet in the salon area in the middle of the room I had to call reception and complain

Chère cliente, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Toulon La Seyne-Sur-Mer. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

Some beautiful amenities, but this is far from a 4 star hotel

Customer review rating 1.5/5

Matt Solo - Confirmed reviews ALL

When initially booking, I was drawn in by the nice view and pool. However open arriving it was clear that these were mere distractions for what was a very average, old property, overdue for a proper renovation. My hotel room itself felt like a 20 year old room longing for a refit. The shower was installed against standard, causing a flood of water into the bathroom when showering. Even though it was a mild 20 degrees outside, the air conditioning was incapable of cooling the room, leaving it hot and uncomfortable all night. Unless you’re paying <€100, it is simply not worth it, and definitely not a 4 star hotel.

Cher client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre Hôtel Mercure Toulon La Seyne-Sur-Mer. Nous sommes désolés de lire que votre séjour n’ai pas été à la hauteur de vos attentes. Nos chambres ont été rénovées il y a 6 ans afin de leur apporter toute la modernité nécessaire et des équipements de qualité, nous sommes donc navré d'entendre que celle-ci n'ai pas été à votre goût. Par ailleurs, nous pouvons vous assurer que nos douches à l'italienne ont bien été construites dans les normes. Concernant l'air conditionné, l'établissement n'avait pas encore actionné la clim en mode froid lors de votre passage compte tenu de la météo très instable à ce moment-là. Si vous l'avez allumé malgré cela, il est donc normal que l'air qui en sortait était chaud. Elle est aujourd'hui activée et fonctionnelle. Nous espérons vous revoir prochainement afin de regagner votre confiance et vous prions d'agréer l'expression de nos sentiments les meilleurs. La réception

Lovely views of the Harbor

Customer review rating 3.5/5

Williamb Couples - Confirmed reviews ALL

Our visit was mostly good but one thing marred it: The lack of Air Conditioning! After a unrestful first night of heat, we asked to have our AC unit fixed. We were told they don't turn on the AC until Summer! This was May 25th and the out door temperature was 75 degrees and the temp in our room was 82! They did provide us with a fan, but the entire building was hot and the fan just wasn't enough forcing us to keep the door to the balcony open all night. Be advised that guests can smoke on the balcony, and they do, which means you need to keep the door closed and suffer in the heat!

Good Location, Great staff

Customer review rating 3.5/5

Davep Business - Confirmed reviews ALL

The Mecure La Seyne-Sur-Mer is in a great location for our business dealing, typical stays are 1 - 2 weeks. This trip with multiple companions in different rooms all with the same issues. Advertised as having Air Conditioning, well no, rooms stuffy and warm. Early during the week temperatures outside were mild so the patio doors could be left open. Later in the week the winds calmed so opening the door did little. The problem with opening the door is that there is a lot of noise from the area, light sleepers had problems. Then there is the bed covers, no top sheet, only a very heavy duvet for a room that cannot be cooled below 25C. The other complaint we all had was that the outlets in the bathrooms did not work, the hair dryers did so we can only assume this was an intentional nuisance. Otherwise the rooms were comfortable and clean. Breakfast is good with lots of variety if not a little expensive side unless you are a big eater.

all perfect

Customer review rating 5.0/5

Alexander H. Families - Confirmed reviews ALL

all was great

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Other web-users rate our hotel

  • 301 reviews 8/10 Location
  • 492 reviews 7.4/10 Room
  • 597 reviews 9.1/10 Service
  • 175 reviews 7.8/10 Breakfast
  • 169 reviews 6.5/10 Cleanliness
  • 98 reviews 3.3/10 Value
  • 20 reviews 3.3/10 Wellness Area

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