Mercure Ponta Delgada Azores 4 stars

Customer review rating (ALL Rating) 4.9/5 394 reviews

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Description

Hotel extras

  • A four-star hotel in the heart of Ponta Delgada, 10 mins from the airport.

  • Two outdoor swimming pools, for adults and children.

  • SPA with heated indoor pool, sauna, Turkish bath and Vichy shower.

  • Bar with cocktails and snacks inspired by Azorean cuisine.

  • Conference and event room.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Ponta Delgada Azores

Rua Machado dos Santos 82
9500-083 PONTA DELGADA
Portugal

GPS:37.74062, -25.670014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BRUMA LOUNGE BAR & BISTRÔ

A Bistro of excellence in the Azores where culinary innovation meets island charm. Enjoy tasty local snacks, or tuck into artisanal cocktails in a trendy, vibrant and relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  394 reviews

Customer review rating 4.5/5

Rachel H. Couples - Confirmed reviews ALL

Dear Ms. Rachel H., Thank you very much for your excellent review and for recommending Mercure Ponta Delgada Azores. We are delighted that you enjoyed our central location, comfortable and quiet room, and varied breakfast selection. It is especially pleasing to hear that your room remained peaceful despite facing the street. We also greatly appreciate your loyalty as an ALL Classic member and your recommendation of our loyalty programme. It was a pleasure to welcome you and your partner, and we hope to have the opportunity to welcome you back to São Miguel in the future. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Steph N. Families - Confirmed reviews ALL

Dear Ms. N., Thank you so much for your wonderful review and for sharing such thoughtful feedback about your stay. It is truly rewarding to hear that you felt well treated throughout your entire visit. Knowing that our team made you feel welcome, helped with restaurant reservations, managed the logistics of your rooms, and created a warm atmosphere means a great deal to us. We are especially pleased that you noticed the positive spirit of our housekeeping team and staff. This is something we are very proud of. A special thank you for mentioning Beatrice. We will make sure she receives your kind words! Thank you as well for your loyalty as an ALL Silver member and for recommending us with a 10/10. It was a pleasure to welcome you and your family, and we sincerely hope to see you again in the Azores. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 4.5/5

Rachel B. Couples - Confirmed reviews ALL

Dear Ms. Rachel B., Thank you so much for your wonderful review and for sharing such detailed feedback about your stay. We are delighted that you had an amazing experience and enjoyed our location, room and bathroom, pool area, breakfast, and especially the food and service at Bruma. A very special thank you for mentioning Sonia by name, as well as our bar and restaurant, front desk, and housekeeping teams. Your kind words will certainly make their day! We also greatly appreciate your loyalty as an ALL Silver member and are pleased that you enjoyed your welcome drink and felt well recognized during your stay. Thank you once again for choosing Mercure Ponta Delgada Azores. We hope to have the pleasure of welcoming you back and making your next stay just as memorable! Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 4.5/5

Denise M. Couples - Confirmed reviews ALL

Dear Ms. Denise M., Thank you for your thoughtful review and, above all, for your loyalty as an ALL Diamond member. It was a pleasure to may receive your visit to Mercure Ponta Delgada Azores. We are delighted that you enjoyed our central location, your room, the food at Bruma, and your welcome amenity. I would also like to personally apologize for not greeting you upon arrival. Unfortunately, I was attending a meeting outside the hotel during your check-in. Welcoming our Platinum and Diamond members personally is part of our standard whenever possible, and I regret missing the opportunity to do so. Regarding the welcome drink, we appreciate your suggestion regarding cocktails and we will take it under consideration in the near future. Your observations are greatly appreciated and will help us continue refining the experience we provide to our loyal guests. We hope to have the pleasure of welcoming you back to the Azores soon. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 314 reviews 9.1/10 Location
  • 319 reviews 8.7/10 Room
  • 466 reviews 9.3/10 Service
  • 7 reviews 10/10 WiFi
  • 286 reviews 9.1/10 Breakfast
  • 195 reviews 9.9/10 Vibe
  • 168 reviews 8.4/10 Comfort
  • 146 reviews 9.6/10 Cleanliness

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