Mercure Ponta Delgada Azores 4 stars

Customer review rating (ALL Rating) 4.9/5 346 reviews

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Description

Hotel extras

  • A four-star hotel in the heart of Ponta Delgada, 10 mins from the airport.

  • Two outdoor swimming pools, for adults and children.

  • SPA with heated indoor pool, sauna, Turkish bath and Vichy shower.

  • Bar with cocktails and snacks inspired by Azorean cuisine.

  • Conference and event room.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Ponta Delgada Azores

Rua Machado dos Santos 82
9500-083 PONTA DELGADA
Portugal

GPS:37.74062, -25.670014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BRUMA LOUNGE BAR & BISTRÔ

A Bistro of excellence in the Azores where culinary innovation meets island charm. Enjoy tasty local snacks, or tuck into artisanal cocktails in a trendy, vibrant and relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  346 reviews

Customer review rating 5.0/5

Barbara H. Couples - Confirmed reviews ALL

Dear Barbara H., Thank you very much for taking the time to share your wonderful feedback regarding your stay at Mercure Ponta Delgada Azores. We are truly delighted to read that you enjoyed an excellent experience with us. It is especially rewarding to know that you appreciated our convenient location, the friendliness and helpfulness of our team, as well as our breakfast offering. Your perfect scores across all aspects of your stay are a great source of motivation for our entire team, and your kind words will certainly be shared with everyone. We sincerely thank you for your recommendation and hope to have the pleasure of welcoming you back again very soon. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Raphael H. Business - Confirmed reviews ALL

Dear Mr. Raphael H., Thank you very much for sharing your excellent feedback regarding your stay at Mercure Ponta Delgada Azores. We are truly delighted to read that you had such a pleasant and comfortable stay with us. It is wonderful to know that you appreciated our convenient location, the cleanliness and maintenance of the rooms, as well as the comfort of the bed, ensuring you a restful night. We are especially pleased that our breakfast selection stood out as a highlight of your stay, and your kind words about the variety and quality will be shared with our kitchen team. We also appreciate your positive remarks regarding the overall atmosphere and the service provided by our team. Your recommendation means a great deal to us, and we are very happy to know you would gladly return. We look forward to welcoming you again on your next visit to São Miguel. Kind regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Mark P. Solo - Confirmed reviews ALL

Dear Mr. Mark P., Thank you very much for your fantastic review and for awarding us a perfect score. We are delighted to know that you had such a great experience with us and that you enjoyed your spacious and comfortable room, as well as the terrace as a place to relax. While we are sorry the weather did not cooperate for a swim in the outdoor pool, we are pleased that the rest of your stay more than made up for it. Your kind comments about our friendly and helpful team, the amazing breakfast, and the overall comfort of the hotel are truly appreciated and will be shared with all our colleagues. It means a lot to us to know that you would definitely return, and we look forward to welcoming you back to Mercure Ponta Delgada Azores on your next visit to São Miguel. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 4.5/5

Carole C. Couples - Confirmed reviews ALL

Dear Mrs. Carole, Thank you very much for taking the time to share your detailed feedback following your stay with us. We are very pleased to know that you appreciated our central location, the friendliness and helpfulness of our team, as well as the comfort of your room. At the same time, we sincerely regret the inconvenience you experienced upon your late arrival regarding food availability. We understand how frustrating it must have been to arrive late and not be able to find a suitable option on-site. Please accept our apologies that our service at that moment did not meet your expectations, particularly in the interaction at the bar. Your comments have been shared with our restaurante manager so we can review our late-arrival options and reinforce service quality in these situations. Thank you again for your constructive feedback, which helps us improve, and we hope to have the opportunity to welcome you back to Mercure Ponta Delgada Azores for a more seamless experience. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

V. V. B. Couples - Confirmed reviews ALL

Dear Mr. V. B., Thank you very much for your kind feedback and excellent rating. We are delighted to know that you enjoyed your stay with us and appreciated our location, comfort, and the friendliness of our team. It is always a pleasure to receive such positive comments. We truly hope to have the pleasure of welcoming you back to Mercure Ponta Delgada Azores in the near future. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Other web-users rate our hotel

  • 262 reviews 9/10 Location
  • 271 reviews 9.2/10 Room
  • 412 reviews 9.4/10 Service
  • 7 reviews 10/10 WiFi
  • 250 reviews 9.1/10 Breakfast
  • 177 reviews 9.9/10 Vibe
  • 144 reviews 8.8/10 Comfort
  • 120 reviews 9.9/10 Cleanliness

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