Mercure Ponta Delgada Azores 4 stars

Customer review rating (ALL Rating) 4.9/5 256 reviews

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Description

Hotel extras

  • A four-star hotel in the heart of Ponta Delgada, 10 mins from the airport.

  • Two outdoor swimming pools, for adults and children.

  • SPA with heated indoor pool, sauna, Turkish bath and Vichy shower.

  • Bar with cocktails and snacks inspired by Azorean cuisine.

  • Conference and event room.

Our accommodation(s)

Hotel location

Mercure Ponta Delgada Azores

Rua Machado dos Santos 82
9500-083 PONTA DELGADA
Portugal

GPS:37.74062, -25.670014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BRUMA LOUNGE BAR & BISTRÔ

A Bistro of excellence in the Azores where culinary innovation meets island charm. Enjoy tasty local snacks, or tuck into artisanal cocktails in a trendy, vibrant and relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  256 reviews

Customer review rating 5.0/5

Philipp D. Solo - Confirmed reviews ALL

Dear all, Thank you so much for everything! Everybody from the staff are very friendly, polite and helps! Many thanks you also for the welcome gifts! A big surprise!

Dear Mr. Philipp D., Thank you very much for your wonderful review and for awarding us a perfect score. We are truly delighted to read your kind words about our team. Knowing that you found everyone friendly, polite, and helpful is the greatest reward for us. Your appreciation means a lot to the entire staff, especially to Maria and our front desk team, who will be very happy to hear your compliments. We are also glad that you enjoyed the welcome gifts and that the booking process through the ALL App was smooth and easy. As a valued ALL Gold member, it was a pleasure to welcome you and make your stay as comfortable as possible. Thank you again for your recommendation and for your kind feedback. We hope to have the pleasure of welcoming you back to Mercure Ponta Delgada Azores in the near future. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Jane O. Solo - Confirmed reviews ALL

Really impressed with this hotel, the room was really spacious, immaculately clean and had a beauty view to the ocean. Breakfast was great and the hotel was just really nice all over. I would highly recommend staying here.

Dear Mrs. Jane O., Thank you very much for your fantastic review and for awarding us a perfect score. We are truly delighted to hear that you were impressed with your stay and that you enjoyed the spacious and immaculately clean room, as well as the beautiful ocean view. It is also wonderful to know that our breakfast, location, and overall atmosphere contributed to such a positive experience. Your kind recommendation means a lot to us and is a great motivation for our entire team, who work every day to provide memorable stays for our guests. It was a pleasure welcoming you to Mercure Ponta Delgada Azores, and we hope to have the opportunity to host you again on your next visit to the island. Warm regards, Team Mercure Ponta Delgada Azores

Customer review rating 4.5/5

Antonio S. Couples - Confirmed reviews ALL

This is a modern hotel built around many old and recent structures. The architecture is of tasteful but subdue elegance and the room and facilities were well appointed and comfortable. The location is perfect, in the center of PD, min walking distance from restaurants, market, harbor and shops. Plus, free parking within the hotel. Outstanding and welcoming staff. Highly recommended!

Dear Mr. Antonio S., Thank you very much for taking the time to share such a thoughtful review of your stay at Mercure Ponta Delgada Azores. We are delighted to know that you appreciated the architecture and design of the hotel, as well as the comfort of the rooms and facilities. It is wonderful to hear that our central location and the convenience of free on-site parking contributed positively to your experience, allowing you to easily explore Ponta Delgada. Your kind words about our team mean a great deal to us. Providing a warm and welcoming service is something we truly value, and your recommendation is the best recognition we could receive. As a valued ALL Platinum member, it was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again on your next visit to the Azores. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 4.5/5

Denis L. Couples - Confirmed reviews ALL

Very tranquil. Desk staff were very friendly & helpful. Appreciated that there was free onsite parking.

Dear Mr. Denis L., Thank you very much for sharing your detailed feedback and for rating your stay so highly. We are delighted to hear that you enjoyed the tranquil atmosphere and that our front desk team made such a positive impression. Your kind words about their friendliness and helpfulness will certainly be shared with them. We are also pleased that you appreciated the convenience of our free onsite parking and found great value in your stay. Thank you as well for your constructive comments. We appreciate your suggestion regarding clearer communication about spa towels, and we will review how we can better inform guests to avoid any confusion on their first visit. Regarding the bar service, we are grateful for your honest feedback. While we are glad to know that the team was pleasant once engaged, we will address your comments internally to ensure our guests always feel promptly attended to. It was a pleasure having you stay with us, and we hope to welcome you back to Mercure Ponta Delgada Azores on your next visit. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores

Customer review rating 5.0/5

Steve D. Couples - Confirmed reviews ALL

The staff was extremely pleasant and helpful. We had an early flight and they made sure ŵe had a to go breakfast and on time taxi.

Dear Mrs. Ann D., Thank you very much for your outstanding review and for awarding us a perfect score. We are truly delighted to know that you enjoyed our location, facilities, and especially the service provided by our team. It is wonderful to hear that our staff helped make your early departure smoother. We always strive to anticipate our guests’ needs, and your kind words confirm that we are on the right path. We also appreciate your recognition of our cleanliness standards and sustainability practices. Your feedback means a great deal to us. It was a pleasure having you stay with us, and we hope to welcome you back to Mercure Ponta Delgada Azores on your next visit. Warm regards, Corneliu Popa General Manager Mercure Ponta Delgada Azores Team

Other web-users rate our hotel

  • 185 reviews 9.1/10 Location
  • 192 reviews 9.1/10 Room
  • 311 reviews 9.6/10 Service
  • 5 reviews 10/10 WiFi
  • 167 reviews 8.6/10 Breakfast
  • 143 reviews 9.9/10 Vibe
  • 100 reviews 9.2/10 Comfort
  • 78 reviews 9.8/10 Cleanliness

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