Pullman Guangzhou Baiyun Airport

Customer review rating (ALL Rating) 4.9/5 98 reviews

No 1 Konggang Jiudian Road, Huadu, Baiyun International Airport, 510470 GUANGZHOU, China

Hotel extras

  • The fifth consecutive year hotel has been named the Best Airport Hotel in China from Skytrax

  • Reservation of Executive Room type or above can be arranged VIP Security Check Channel service

  • 3-minute drive from T2 to Hotel, guests can take Hotel shuttle bus at Gate 46 of T2

  • Hotel is equipped with testing point provided by professional nucleic acid testing institution

  • 16,145 sq.ft. (1500sqm) Grand Ballroom

ALLSAFE approved hotel

Our accommodation(s)

Relax in space and style. Rooms at magnificent Pullman Guangzhou Baiyun Airport feature double glazed windows for silence, large plush beds, in-room fitness options, WiFi Internet access and LCD TV and satellite channels, ensuring a truly enjoyable stay.

Hotel location

Pullman Guangzhou Baiyun Airport

No 1 Konggang Jiudian Road, Huadu, Baiyun International Airport
510470 GUANGZHOU
China

GPS:23.388841, 113.303825

Telephone
Fax +86 20 3606 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  98 reviews

TripAdvisor Rating  4.0/5  1,950 reviews

A good place for transit flight

TripAdvisor rating 5.0/5

Roving55361133304 Business - TripAdvisor review

I stayed in this hotel because of the bad weather caused my flight delay then I have to take the flight on the next morning. This hotel would the nearest hotel you can find near the Guangzhou airport, i literally walked from the airport to the hotel and it only took me 10 minutes and 8 out of 10 were walking inside the airport. It is a five star hotel, a little old but well maintained as you definitely can feel from the decoration and facilities. Staffs were attentive, have restaurants and bars where you have good breakfast, local food, 24hours open restaurant and all kind of drinks.

Good hotel, bad restaurant

TripAdvisor rating 3.0/5

Edward L TripAdvisor review

Hotel service was great and the rooms were good size and reasonably well maintained. Beds were really comfortable. BUT DON'T GO TO THEIR RESTAURANTS. The service at the hotel's Cantonese cuisine restaurant were terrible. When presented with the Accor Plus membership card, the receptionist lied to my face and told me that the restaurant was full and it would take an hour for every dish, when the restaurant was visibly empty. When we insisted and sat down to order, magically all the dishes came within 10 mins. I can only assume the restaurant didn't want to serve us because of the Accor Plus discounts. Management was also reluctant to give discount at the bill, quoting random reasons. It's OK if the restaurant doesn't feel like honoring the Accor Plus membership discount, but lying and deception is just wrong. Dishes were also rather small in portion and taste was so so compared to proper Guangzhou restaurants.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already share your review with relevant departments to take immediately Action and to investigate how this could happen. We assure you that this Incident will not happen again. We do very welcome the Accor Plus member and please contact us and share more about your dining information therefore you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

Amazing- like being a king

Customer review rating 5.0/5

Craig H. Business - Confirmed reviews ALL

I’m so happy to stay at the Pullman the service and rooms are always perfect, I want to thank WONG on his assistance and nothing he can’t do.

Avery good experience .Great staff and great attention.

Customer review rating 5.0/5

Phillip R. Business - Confirmed reviews ALL

A very good hotel stay . Rooms excellent,food exellent,staff excellent. Wang Yangs attention is also very excellent. The third floor lounge is a very special experience and the staff are very polite and attentive. My overall experience was excellent…Thank you.

Perfect stay

Customer review rating 5.0/5

Chris L. Families - Confirmed reviews ALL

This is a perfect stay during our family travel,I highly appreciated the support and help from Ms Elva from hotel.She is kindness and willing to help and good arrangement so that we can catch up the early flight in the morning easily.

Dear JunLA Z., We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel

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Other web-users rate our hotel

  • 2,043 reviews 9.4/10 Location
  • 1,437 reviews 8.3/10 Room
  • 2,987 reviews 9.2/10 Service
  • 11 reviews 5.1/10 WiFi
  • 493 reviews 9.1/10 Cleanliness
  • 411 reviews 8.1/10 Breakfast
  • 35 reviews 4.9/10 Pool

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