Swissôtel Guangzhou 5 stars

Customer review rating (ALL Rating) 5.0/5 44 reviews

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Description

Our accommodation(s)

Hotel location

Swissôtel Guangzhou

1961 Huaguan Road, Tianhe District
510520 GUANGZHOU
China

GPS:23.168148, 113.411134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  5.0/5  44 reviews

Customer review rating 5.0/5

Hoong H. Y. Families - Confirmed reviews ALL

Our heartfelt thanks to Swissotel Guangzhou for excellent service extended to us. Thank you ..... General Manager 木董 Mitsuru KISANUKI EAM Ashley FOM Chloe and team F&B Head Maxwell Verano Restaurant Manager Miranda, Assistant Manager Bob, Coco, Zoey, Dimon, Jayden, chefs and everyone from the restaurant and kitchen Housekeeping team We had a very memorable and comfortable stay.

Thank you for sharing your recent stay experience at Swissôtel Guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!

Well Relax Stay

Customer review rating 5.0/5

Jw Business - Confirmed reviews ALL

This was my second stay at the hotel, and I truly appreciate the excellent service provided by Chloe and the team. I wasn’t feeling well due to the hot weather, and Chloe kindly helped me buy medicine — a gesture that made a big difference. Although I was unwell, I had a good rest thanks to the comfortable room. The breakfast has improved, now with an egg station and a better variety of options. The only downside is that food is not replenished close to 10am, so choices are limited if you arrive late. Overall, a great place to stay, with less traffic compared to the Canton area. Will definitely return!

Good stay

Customer review rating 5.0/5

Tong X. Business - Confirmed reviews ALL

Excellent experience in Swissotel Guangzhou. Thank Chloe for all the arrangement. Really appreciate that.

Comfortable Stay, Delicious Food, and Wonderful Service

Customer review rating 5.0/5

Thanyarat C. Families - Confirmed reviews ALL

This was my first visit to Guangzhou, and I’m so glad I chose to stay at Swissotel Guangzhou. The check-in process was smooth and quick. Ms. Chloe at the front desk was extremely helpful and provided all the information I needed for my stay. The room was clean, the bed was very comfortable, and everything was well-maintained. Breakfast offered a wide variety of tasty dishes. I also enjoyed the buffet dinner at Café Verona — the food was fresh, flavorful, and beautifully presented. At the Japanese restaurant, we had grilled eel rice, sashimi rice, and beef rice — all incredibly delicious! This trip was a happy and memorable one, thanks to the comfortable stay and excellent food at this hotel. I would definitely come back and highly recommend Swissotel Guangzhou to anyone visiting the city.

Absolutely Amazing Stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I recently stayed at the Swissôtel Guangzhou and had an excellent experience. The hotel rebranded from Hotel Nikko Guangzhou in March 2025, and while the design largely retains its original look, everything felt well-maintained and comfortable. I had booked a standard room, but to my pleasant surprise, I was upgraded to a suite upon check-in — a very generous gesture. Since the Executive Lounge was temporarily closed, the hotel offered complimentary dinner buffet for two at the restaurant on the ground floor as compensation for the Happy Hour benefit. I was truly impressed by this level of hospitality. The dinner buffet was absolutely amazing — featuring crayfish, a wide variety of seafood, Chinese BBQ, abalone and sea cucumber rice soup, seared steak, and many more delicious dishes. The staff were warm and welcoming, and even took the time to introduce the hotel’s culinary highlights and invite me to return again. To be honest, I hadn’t expected too much since the hotel is quite far from the city centre, but it exceeded my expectations in every way. If I return to Guangzhou in the future, I would definitely choose to stay here again.

Other web-users rate our hotel

  • 134 reviews 8.3/10 Location
  • 317 reviews 9.4/10 Room
  • 401 reviews 9.5/10 Service
  • 7 reviews 8.7/10 WiFi
  • 142 reviews 9.6/10 Cleanliness
  • 96 reviews 9.1/10 Food
  • 80 reviews 9.3/10 Breakfast
  • 10 reviews 10/10 Wellness Area

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