Novotel Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.4/5 1,815 reviews

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40 Matsugawa, Naha, 902 0062 OKINAWA, Japan

Description

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Hotel location

Novotel Okinawa Naha

40 Matsugawa, Naha
902 0062 OKINAWA
Japan

GPS:26.219193, 127.706718

Telephone
Fax +81 98-886-5591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,815 reviews

TripAdvisor Rating  4.0/5  154 reviews

Comfortable

Customer review rating 4.5/5

Sunny A. Couples - Confirmed reviews ALL

Conveniently located for guest that drives.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One of our best stays!

Customer review rating 5.0/5

Craig K. Couples - Confirmed reviews ALL

So good for Accor members. The accommodation and the lounge experience was excellent. (food and drinks awesome) Thanks so much for the personalized stay. So easy to catch a direct bus (125) from airport straight to hotel! It seems like a very well managed hotel.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

TripAdvisor rating 4.0/5

Sofia R TripAdvisor review

The breakfast buffet had a wide selection, catering to both kids and adults, and the staff were attentive and welcoming, making the experience even better. The hotel’s location is great, offering easy access to cultural sites like Shuri Castle and local dining options.

Staff are very friendly

Customer review rating 5.0/5

Jennifer K. Couples - Confirmed reviews ALL

All staff are very friendly

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The cleanliness of the room is not very good.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

There are hair on the bed sheets and there is a lot of mold on the air conditioning outlet.

Thank you for taking the time to tell us about your experience at the Novotel Okinawa Naha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 765 reviews 7.2/10 Location
  • 1,274 reviews 8.3/10 Room
  • 1,127 reviews 8/10 Service
  • 11 reviews 8.9/10 WiFi
  • 871 reviews 8.3/10 Amenities
  • 731 reviews 8.8/10 Vibe
  • 510 reviews 6.7/10 Comfort
  • 478 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.