Novotel Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.4/5 1,883 reviews

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Hotel location

Novotel Okinawa Naha

40 Matsugawa, Naha
902 0062 OKINAWA
Japan

GPS:26.219193, 127.706718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,883 reviews

TripAdvisor Rating  4.0/5  152 reviews

Great stay in a well located hotel

Customer review rating 5.0/5

Jan Couples - Confirmed reviews ALL

Fabulous stay in a great hotel. Upgraded to a premium room was fantastic! Personal check-in in the premium lounge was done by the lovely Lana explained the times for the lounge, given our drinks vouchers & times for breakfast. Room was lovely, big beds, plenty of space & clean. Swimming pool was nice in the heat. Premium Lounge has a 360 deg view of Naha, wonderful place to relax for tea & cake or canapés & drinks. Great location with a Bus stop at front of hotel which took you to the Naha Kokoda dori shopping road.

Great Service

Customer review rating 4.5/5

Cassidy T. Business - Confirmed reviews ALL

The customer service was really great!

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Nice breakfast and clean rooms. Location is not so convenient if not driving. Staff was helpful and friendly.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best room condition

Customer review rating 5.0/5

Seungkyum K. Families - Confirmed reviews ALL

Novotel Naha was a good family hotel, 4 bed and room service were nice. But outdoor pool must be improved.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful stay

Customer review rating 5.0/5

Jiseong N. Families - Confirmed reviews ALL

I recently stayed at Novotel Okinawa Naha for one night and had a fantastic experience. Highlights: - Good Deal: They offered me a very attractive deal for my stay. - Swimming Pool: The swimming pool, while cute and compact, was enough to play. - Lounge: The lounge on the 15th floor looks amazing. The benefits for Platinum or above status members are excellent and make this hotel a great choice for loyal customers. - Breakfast: Breakfast was also good. I particularly enjoyed the onigiri. - Late checkout: I had the benefit of a late check-out until 5 pm, which was wonderful, especially when my kids were not feeling well. Suggestions: - Parking Fee: It would be even better if the parking fee could be reduced, as most guests will need a car to stay here. - Water: The only downside was that there is no bottled water provided in the room. You would need to either buy some water bottles or use the water tank provided on each floor beside the elevator. Overall, I highly recommend Novotel Okinawa Naha for a pleasant and rewarding stay. I would definitely like to stay here again when I visit Okinawa.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 766 reviews 7/10 Location
  • 1,282 reviews 8.3/10 Room
  • 1,133 reviews 7.9/10 Service
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  • 858 reviews 8.1/10 Amenities
  • 721 reviews 8.7/10 Vibe
  • 535 reviews 6.8/10 Comfort
  • 469 reviews 8.4/10 Breakfast

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