Novotel Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.4/5 1,809 reviews

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40 Matsugawa, Naha, 902 0062 OKINAWA, Japan

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Hotel location

Novotel Okinawa Naha

40 Matsugawa, Naha
902 0062 OKINAWA
Japan

GPS:26.219193, 127.706718

Telephone
Fax +81 98-886-5591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,809 reviews

TripAdvisor Rating  4.2/5  158 reviews

Quite Location and Clean Stay

Customer review rating 5.0/5

Jason W. Couples - Confirmed reviews ALL

Even though we had some misunderstanding in the very beginning, Front Desk staff Erika san tried her best to solve all the issues and provide us a good environment during the stay. We did enjoy it.

Average Stay - Feb 2025

Customer review rating 3.5/5

Eric A. Friends - Confirmed reviews ALL

Stayed at Novotel Okinawa for 3 nights. I had previously stayed in Novotel Bangkok and Singapore so I am expecting a high standard for this stay however below are the items I felt could be done much better. - The bed was slightly hard, didn't manage to have a very good rest. - Family Mart is located within the hotel however it closes at 12 midnight and there isn't any vending machine for drinks or food within or outside the hotel premises. - The flush button for the toilet bowl is located at the back which is slightly inconvenient to reach. - We were directed to park at P2,3,4 despite the available parking slots at P1. P3 and P4 areas were further away from the hotel and there was a slope upwards from the carpark to the hotel which made it inconvenient to drag luggage up. We only know when reach there.

Average Stay - Feb 2025

TripAdvisor rating 3.0/5

EricAng1979 TripAdvisor review

Stayed at Novotel Okinawa for 3 nights. I had previously stayed in Novotel Bangkok and Singapore so I am expecting a high standard for this stay however below are the items I felt could be done much better. - The bed was slightly hard, didn't manage to have a very good rest. - Family Mart is located within the hotel however it closes at 12 midnight and there isn't any vending machine for drinks or food within or outside the hotel premises. - The flush button for the toilet bowl is located at the back which is slightly inconvenient to reach. - We were directed to park at P2,3,4 despite the available parking slots at P1. P3 and P4 areas were further away from the hotel and there was a slope upwards from the carpark to the hotel which made it inconvenient to drag luggage up. We only know when reach there.

Customer review rating 4.0/5

Timmy T. Families - Confirmed reviews ALL

Good reception

Great service

Customer review rating 5.0/5

Jikyoon A. Couples - Confirmed reviews ALL

Great service, Cosy and warm atmosphere, Great employees. I also work for kind of retail job and I learned a lot from here. Thanks for everything. And till Shuri castle repair done, I wish good luck for this great business.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 834 reviews 7.1/10 Location
  • 1,341 reviews 8.3/10 Room
  • 1,174 reviews 8.2/10 Service
  • 11 reviews 8.3/10 WiFi
  • 918 reviews 8.1/10 Amenities
  • 754 reviews 8.7/10 Vibe
  • 534 reviews 6.8/10 Comfort
  • 502 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.