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Novotel Okinawa Naha Hotel 4 stars

Customer review rating 4.4/5 1,851 reviews

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Novotel Okinawa Naha
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+ 24 Services

Hotel extras

Novotel Okinawa Naha is an mid-scale 328 room hotel. In addition to a Japanese restaurant and all day buffet dining, the hotel features 3 banquet rooms, an Infinity Pool, a gym and a Kid's Club to cater to all of your needs.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LaundryPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (nearby)Paying
  • Thermal Spa (nearby)Paying
  • Fitness centre
  • MassagePaying
  • Services for children
  • Outdoor sports (nearby)Paying
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Okinawa Naha

40 Matsugawa
Naha
902 0062 okinawa
japan

Tel: +81988871111

Fax: (+81)98/8865591

Check-in from 15h00

Check out up to 11h00

  • NAHA BUS :  25 NOVOTEL OKINAWA NAHA MAE

  • By plane

    NAHA INTL AIRPORT At 7.7km / 4.78 miles

  • By car

    NAHA INTER CHANGE At 3.6km / 2.24 miles

  • By train

    YUI RAIL ASATO At 1.3km / 0.81 miles

GPS :26.219193, 127.706718

Our accommodation(s)

Standard Room, 2 Single Beds - Non Smoking This room is 24 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 3 persons. Deluxe Room, 2 Single Beds - Non Smoking This room is 34 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 4 persons.

Standard Room, 1 Double Bed - Non Smoking

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room, Twin Beds - Non Smoking

  • Max. number of persons: 5
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Room, Twin Beds - Non Smoking

  • Max. number of persons: 6
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room, Twin Beds - Non smoking

  • Max. number of persons: 5
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Executive Room, Twin Beds - Non Smoking

  • Max. number of persons: 6
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Executive Room, Twin Beds and Terrace - Non Smoking

  • Max. number of persons: 6
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

TOKI

Type of cuisine: Japanese

Enjoy both Japanese cuisine and Teppanyaki featuring seasonal ingredients. Teppanyaki offers a unique experience where the chef prepares your meal while you watch. *Closed on Mondays and Thursdays.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOOD EXCHANGE AVANCER

Type of cuisine: International

Avancer features a French based cuisine intermingled with colorful Okinawan produce. Enjoy buffet of a wide variety of dishes full of originality. All day buffet style restaurant.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BBQ TERRACE

Type of cuisine: Barbecue

Enjoy delicious grilled meat at the BBQ Terrace located on the hills of Shuri where the breeze gently blows. At this superb location, you can relax while watching the breathtaking sunset. The BBQ Terrae is adjoined to the Infinity Pool.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The Gourmet Bar, a universal feature of the Novotel brand, is its signature cafe.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 410

  • Maximum capacity: 540 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Okinawa Naha

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,851 reviews

tripadvisor

TripAdvisor Rating 4.5/5

119 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Friendly staff

Customer review rating 5.0/5

Yoshinori I. Business - 21/04/2021 Confirmed reviews ALL

It was entirely pleasant stay. Nice view semi-hilltop location, friendly staff and room interior design.

Comfortable Residing

Customer review rating 5.0/5

Kunal N. Families - 02/04/2021 Confirmed reviews ALL

We had a comfortable stay. Staff at reception were warm and hospitable. Family mart and coin laundry were helpful and convenient amenities. I only wish that swimming pool timings were more flexible. 09… were not comfortable time for a leisure traveler who is out for sightseeing.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay for vacation.

Customer review rating 5.0/5

Kyaw M. S. Families - 29/03/2021 Confirmed reviews ALL

hotel location is near shurijo and kokusai dori. location is good. hotel staffs are kind and attentive. Liked room design, restaurant design, and Food. Convenient as hotel staff park the car for me, and fetch the car when we go out.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Stay

Customer review rating 5.0/5

Ellie Solo - 18/03/2021 Confirmed reviews ALL

Swimming pool opened already. Although opened only on weekends, the Teppanyaki restaurant was very nice. Reasonable and staff being very friendly. Gym was also clean and nice.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

good stay

Customer review rating 4.5/5

Tkimura Business - 15/01/2021 Confirmed reviews ALL

GOOD location and view it was! Cleaned room was much satisfied with me. staff are also great attentive.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

good breakfast & stay

Customer review rating 4.0/5

Hari S. Families - 03/01/2021 Confirmed reviews ALL

Was satisfied with the stay, good one.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

NICE HOTEL

Customer review rating 3.5/5

ラマ ハ. Business - 02/12/2020 Confirmed reviews ALL

ROOMS OF THE HOTELS ARE CLEAN BUT IT WAS A LITTLE BIT NARROW FOR THE 3 PEOPLE, MORNING BREAKFAST ( BUFFET) IS TOO GOOD WITH A LOT OF VERITIES. SWIMMING POOL OF 3RD FLOOR IS ONLY TILL 6 PM SO I WAS NOT ABLE TO USE ,IT WOULD BE BETTER TILL 10 PM. GYM HALL IS SO SMALL, IT SHOULD BE LARGER MORE. CONVINENCE STORE IF OPEN FROM 3 PM THAT`S TOO LATE. BUT I LOVE THE BEVRAGE SPACE NEAR RECEPTION. AND BBQ SPACE IN 3RD FLOOR.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Yh Families - 22/08/2020 Confirmed reviews ALL

Awesome breakfast! Awesome pool!

Nice lounge

Customer review rating 5.0/5

John J. Couples - 25/03/2020 Confirmed reviews ALL

Love the lounge and room

The hotel is very clean, the bedding and pillow is very comfortable and the hotel is endeavour to cater for customer's need.

Customer review rating 4.5/5

Cheran L. Families - 15/03/2020 Confirmed reviews ALL

The hotel is very well managed and organized, I really like the condition of the room.

Well located, helpful staffs

Customer review rating 4.0/5

Y. Families - 23/02/2020 Confirmed reviews ALL

Very helpful staffs at the desk especially the staff who assisted with my check out. Very proactive, cheerful, helpful and professional.

Dear Hwee Ying Y., We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly staff, nice location

Customer review rating 4.5/5

Chris F. Families - 10/02/2020 Confirmed reviews ALL

Clean rooms Very good

Comfortable

Customer review rating 4.0/5

Peter W. Families - 03/02/2020 Confirmed reviews ALL

Overall good experience.

Reasonable hotel with some issues

Customer review rating 3.5/5

Paul A. Couples - 29/01/2020 Confirmed reviews ALL

The hotel itself was fine. We were upgraded to a larger room due to lack of availability, although why this should happen when we booked in advance is worrying. What if no larger rooms had been available? Would we have been left with no room? The new room was small by European standards but okay for Japan. Very fortunate to have had the upgrade. Unfortunately, our initial impression was unpleasant due tot he overpowering chemical smell permeating the entire hotel. This did not begin to recede until the last day of our stay. Another disappointment was the pool. One of the reasons we booked was that the primary image used to promote the hotel was the infinity pool. Looking back it was listed as 'seasonal', but why use a seasonal image as the main draw of your hotel? Anyway, we were told on checking in that we could not use it. Disappointing since we had looked forward to it, and my partner had only just purchased a swimsuit in Naha that morning on realising that she had forgotten to pack her own. Bathing by the pool was something we very much looked forward to. On finding out this was not possible, despite the blazing sunshine (I got sunburnt) and mid-20s temperatures, we resigned ourselves to simply chilling by the pool with some snacks and wine. But even that was not allowed. Pretty ridiculous, and enough to put a damper on our first day when we had just taken an overnight flight and wanted nothing more than to relax. Another minor thing. On arriving at the hotel we were exhausted and hungry, having left our home to hit the airport just after midnight and only arrived at the hotel at 9 or 10, at which time we could not check in. We asked the desk staff where we could go nearby for a coffee and some food, and were literally told "Uhh, there?" with a point to the bar in the lobby. Seriously? Other than that, it was fine. The breakfast buffet was good, the bed was comfortable, the water hot. I also found the staff in the lobby bar to be exceedingly friendly and helpful, moreso than the desk staff. They're to be commended. And the chocolate and raspberry cake there was wonderful. Why so few local drinks on sale though? Overall, it was a good stay but I'd have been annoyed if we hadn't managed to get a cheap deal and an upgraded room.

Dear Mr. A., We highly appreciate your comments regarding your stay at Novotel Okinawa Naha. It is a pleasure to receive positive feedback as well as constructive feedback so we know where there is room to improve. I will share your valuable comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us and we hope to welcome you back soon. Sincerely,

Good location

Customer review rating 4.0/5

Daryl Families - 26/01/2020 Confirmed reviews ALL

Pleasant

Dear Daryl, We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful hotel, service above and beyond!

Customer review rating 5.0/5

Daniel Solo - 21/01/2020 Confirmed reviews ALL

Booked for 6 nights, just wanted a relaxed stay away from everything and found this hotel on Okinawa. Got an amazing upgraded room on arrival, staff was super helpful, both at reception and the bar.

Really GOOD

Customer review rating 4.0/5

Kamling W. Friends - 20/01/2020 Confirmed reviews ALL

It's a clean, tidy & new decorated hotel. Buffet breakfast having Japanese & Western style. I felt really enjoyed during my stay.! Thanks.

My trip in Okinawa.

TripAdvisor rating 5.0/5

pairojtipamart Friends getaway - 05/01/2020 TripAdvisor review

This is my first time in Okinawa. The island is rich of Chinese and Japanese culture. I also love to try local foods here. My highlight was whale watching,not in the ocean, but in the huge tank at Okinawa Churaumi Aquarium. Of course my mission has been completed. I actually stayed at Novotel Okinawa Naha. The hotel front desk staffs were so helpful and friendly. The breakfast was so nice and varieties. Unfortunately it was very crowed every morning, I had to queue and wait. You can take a public bus only 2 stops to Asato Monorail station, very convenience.

Dear Valued Guests, Greeting from Novotel Okinawa Naha. Thank you very much for staying at Novotel Okinawa Naha and thank you for leaving a comment on Trip Advisor and shared your experience to us. We are so happy to hear that you enjoyed Okinawa Churaumi Aquarium. We hope to see you again at Novotel Okinawa Naha during your next trip to Okinawa. Best regards,

Nice service!

TripAdvisor rating 5.0/5

Fearless10816684208 Family - 21/03/2019 TripAdvisor review

Good communication from staff! Good in hospitality, good to have a Family Mart in hotel. Mattress is perfect and comfy, can go in deep sleep within seconds! Shower and bath facilities are so perfect! Love this hotel, and definitely will go again!

Dear Valued Guest, Thank you very much for taking the time to fill out our Guest Questionnaire based on your stay with us. Your comments and feedback are important to us, and we sincerely thank you for sharing them with us. You have our promise that we will continue to work towards seeking new opportunities to learn and grow hopefully maturing into a hotel that you will look forward to returning to again and again. Your kind words towards our staff have been shared with them, and they will no doubt be greatly encouraged by them as they continue in their efforts to provide the best service possible to our guests. Should there be any way that we may be of further assistance to you, please do not hesitate to contact us at any time. We truly look forward to welcoming you back again in the near future. Best regards,

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