Novotel Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.4/5 2,044 reviews

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Hotel location

Novotel Okinawa Naha

40 Matsugawa, Naha
902 0062 OKINAWA
Japan

GPS:26.219193, 127.706718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

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ALL Rating  4.4/5  2,044 reviews

TripAdvisor Rating  4.0/5  149 reviews

Very satisfied stay with family.

Customer review rating 5.0/5

A L. N. Families - Confirmed reviews ALL

Went for family trip with my hubby and 2 children , though they may not have connecting room but we are given a room just next to each other. Overall very satisfying stay there .

Lovely Hotel

Customer review rating 4.5/5

Jason Families - Confirmed reviews ALL

Our stay was perfect. The staff could not have been more accommodating, friendly & always smiling. The hotel facilities were very lovey to enjoy, a perk was the lounge. The rooms are impeccable.

Good stay

Customer review rating 5.0/5

Y. S. Y. Families - Confirmed reviews ALL

Nice staff, clean, comfortable

Well, average stay with a remote location

Customer review rating 1.0/5

Saranpal S. S. Solo - Confirmed reviews ALL

Recently on my trip to Naha, I got a chance to stay at the hotel for 3 nights, my impression about the hotel was good despite its awful location as the check-in process was smooth at the Premier lounge ( being a Platinum guest) but the sad part starts when the room was allocated to me, I being a platinum member was not given the pre upgraded room ,though I have to ask to the executive that why i am not given upgraded room and then she went and showed me some another room at the lower floor which was spacious but not with a good view, which I softly declined because I was looking for a room with Pool view. Afterwards, I have a friend of mine who wanted to see me, I called her upon the lounge but the staff was too harsh that they didn't let her in, I politely said that she just wants to sit in the lounge and we will not consume anything but as she was arrogant and giving me typical non sense rules that its only for designated guest , I left the lounge immediately because it was totally disrespecfctul in front on my friend, I agree with your conditions but why a person cannot even sit in the lounge , whats my benefit of being a Platinum guest , still useless, The other days I tried the lounge, its very basic lounge and sadly you don't even serve softdrinks at the lounge and you should see the nearby Mercure hotel as they have a softdrink machine in their lounge. The food selection was so so basic and average as there were no options for vegetertains except the hard french fries, every day the food selection was same on my 3 days stay and breakfast was so so , i mean all the cuisines are targetting the Japanese people, if you can't keep conitnental breakfast then there's no point in having a good systematic breakfast plan. I missed breakfast fir 2 days because of lack of vegan selections. I really liked Okinawa but the stay at hotel is very bad and I will never recommend it to anyone, Also I feel my money is wasted choosing this hotel as the location is far away and the hotel doesn't have any arrangements of shuttle bus/ cab to the nearest MONOrail station which is again a shortcoming.

Ok But have stayed at better Novotel

Customer review rating 2.5/5

Steve M. Business - Confirmed reviews ALL

Location is out of the city about 15-20min walk to the monorail and shops. Room is big size for Japan and was clean and comfortable. There is NO Room Service and the offerings in the premier lounge are ok but limited. Breakfast was terrible if looking for a western option or some other variety than Chinese or Japanese. You could only have plain omlette and they served a small piece of spam. Who the hell east spam? Staff are friendly and accommodating however no recognition of status with Accor. I would not stay here if visiting Okinawa again, there are similar options in the price range that are closer to the action.

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Other web-users rate our hotel

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  • 1,127 reviews 8.1/10 Service
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  • 874 reviews 8.1/10 Amenities
  • 750 reviews 8.8/10 Vibe
  • 566 reviews 7/10 Comfort
  • 501 reviews 8.7/10 Pool

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