Sofitel Ambassador Seoul Hotel & Serviced Residences

Customer review rating (ALL Rating) 4.7/5 2,759 reviews

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Description

Hotel extras

  • Ideal venue for short-term and extended stay

  • Showcasing authentic French touches across the guest journey

  • Indulgent wellness with luxury bath-time and Sofitel Spa

  • Modern luxury hotels blending French Art de Vivre and the essence of Seoul

  • 5 Restaurants & Bar with French Gastronomy

Our accommodation(s)

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Hotel location

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,759 reviews

TripAdvisor Rating  5.0/5  465 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Rami Q. Business - Confirmed reviews ALL

it was fantastic experience due to the high standard services you provide to your customers..

Dear Rami Mohammed Hassan q., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Kus Kim

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The experience was fine, however, I asked for a morning wake up call which didn’t happen and I was late for my meeting

Dear Andrew Paul W., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, you said that you requested a wake-up call service but it was missed. We will forward this to the relevant department and provide training again to ensure that it is not missed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Kus Kim

Wonderful stay

Customer review rating 5.0/5

K. S. H. Couples - Confirmed reviews ALL

I had an exceptional stay at your hotel. Every staff member was welcoming, making me feel instantly at home. The cleanliness of the room and the tranquility of the swimming pool exceeded my expectations. The interiors were delightful, and I am absolutely looking forward to staying with you again. Thank you for such a wonderful experience!

Dear Sook H. K., Bonjour! Warmest Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences! We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Kus K.

Well located, friendly staffs, nice room

Customer review rating 4.5/5

Christina Families - Confirmed reviews ALL

We had a very pleasant stay there and very much satisfied with the services from the staffs at front desks through to housekeeping. We booked 3 rooms for 3 nights there and we had all 3 rooms at prestine conditions. When we checked in my agent made a mistake of not requesting for 1 room with double bed as I have a baby with me. However, the staff at front desk tried their very best to find me a room with double bed but it's not available during our stay since the hotel had some conference event and fully booked. All and all Sofitel Ambassador Jamsil is one of the best hotel I have ever stayed in. And the price is reasonable considering all the plus points.

Dear Pin Harris T., Thank you very much for choosing to stay at our Sofitel Ambassador Seoul and for sharing your valuable feedback. We are truly grateful for your visit and are pleased to hear that you enjoyed your stay with us. Your feedback will be shared with the entire hotel team, and we will strive to provide the exemplary service that is synonymous with Sofitel Ambassador Hotel during your future visits. Should you have any further comments or concerns beyond what you have shared, please do not hesitate to contact us at any time. We wish you a wonderful day ahead. Sincerely, Duty Manager Kus Kim

Excellent hotel, great service and fantastic staff

Customer review rating 5.0/5

Carolyn C. Families - Confirmed reviews ALL

This hotel was the best my family have stayed in since being away for 5 months. Amazing and friendly staff who looked after us so well. Excellent amenities and great location. 5/5 stars for this hotel.

Dear Carolyn C., Bonjour! Warmest Greetings From Sofitel Ambassador Seoul Hotel & Serviced Residences! We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Kus Kim

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Other web-users rate our hotel

  • 660 reviews 9.5/10 Location
  • 1,126 reviews 9.1/10 Room
  • 1,343 reviews 9.3/10 Service
  • 420 reviews 9.5/10 Vibe
  • 396 reviews 9.5/10 Cleanliness
  • 346 reviews 7.9/10 Amenities
  • 330 reviews 9/10 Breakfast
  • 272 reviews 8.2/10 Comfort

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