Sofitel Ambassador Seoul Hotel & Serviced Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 3,930 reviews

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Description

Hotel extras

  • An ideal venue for both short-term visits and extended stays, offering exceptional comfort.

  • Showcasing the elegance of authentic French touches, from the décor to the service.

  • Indulge in luxurious wellness and rejuvenating treatments at Sofitel Spa.

  • Enjoy modern luxury at Sofitel Seoul, where French zest blends with Seoul.

  • Savor exquisite French gastronomy at five distinguished restaurants and bars.

Our accommodation(s)

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Hotel location

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,930 reviews

TripAdvisor Rating  4.9/5  873 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Sunhee M. S. Business - Confirmed reviews ALL

The entire stay was lovely with the exception of the elevators. They are extraordinarily slow at any time of day and difficult to use. Everything else was great.

Dear Valued Guest, Bonjour and thank you for your thoughtful review regarding your recent visit to Sofitel Ambassador Seoul. We are truly pleased to hear that your stay was enjoyable and that our team contributed positively to your experience. At Sofitel ambassador Seoul, we believe that authentic hospitality lies in the details—from the comfort of the room to the attentive service provided by our staff. It is most rewarding to know that our commitment to these values was well received during your time with us. We understand that the elevator location and flow may have caused you some inconvenience during your stay. On your next visit, we will be pleased to guide you more smoothly so that your movement around the hotel is more comfortable. Your feedback has been shared with our entire team, as it serves as a valuable source of motivation to continue enhancing our service standards and guest satisfaction. We are particularly grateful for guests like you who take the time to share such kind words. Should your travels bring you back to Seoul, it would be our greatest pleasure to welcome you again and offer you another refined and memorable experience. Kind regards, Duty Manager Chris Park

Customer review rating 4.5/5

Maria P. Families - Confirmed reviews ALL

We stayed in the hotel for 7 nights and our entire stay was comfortable and enjoyable. Great selection of food for breakfast but it's the exact same selection everyday. Staff is always courteous and quick to respond to requests. Much appreciated.

Dear Valued Guest, Bonjour, 안녕하십니까! Thank you sincerely for choosing to stay once again at Sofitel Ambassador Seoul Hotel & Serviced Residences, and for taking the time to share your kind and heartfelt feedback. We truly appreciate your thoughtful words. Our hotel strives to provide an exquisite environment where the essence of French elegance harmoniously blends with Korean heartfelt hospitality, ensuring that every guest enjoys genuine relaxation and a truly memorable experience through the highest standards of service. Hearing that you had a satisfying and joyful stay fills our entire team with great pride and joy, while also inspiring us with a renewed sense of responsibility to deliver even more impeccable service in the future. At Sofitel Ambassador Seoul, we pledge to continue serving you with unwavering passion and meticulous care, so that with every visit you may experience the true spirit of French zest, accompanied by luxurious service and an exceptional environment without compromise. We hope that your cherished experience with us will mark the beginning of a lasting relationship, and we eagerly look forward to the opportunity to welcome you back in the near future. Once again, please accept our heartfelt gratitude, and we wish you health and happiness. Sincerely, Duty Manager Chris Park

Customer review rating 5.0/5

Damien R. Business - Confirmed reviews ALL

I stayed at the Sofitel for a month, and the customer service was second to none, the food was great, the staff was excellent, and the facilities were up to date and technologically advanced.

Dear Valued Guest, Bonjour and thank you for your thoughtful review regarding your recent visit to Sofitel Ambassador Seoul. We are truly pleased to hear that your stay was enjoyable and that our team contributed positively to your experience. At Sofitel ambassador Seoul, we believe that authentic hospitality lies in the details—from the comfort of the room to the attentive service provided by our staff. It is most rewarding to know that our commitment to these values was well received during your time with us. Your feedback has been shared with our entire team, as it serves as a valuable source of motivation to continue enhancing our service standards and guest satisfaction. We are particularly grateful for guests like you who take the time to share such kind words. Should your travels bring you back to Seoul, it would be our greatest pleasure to welcome you again and offer you another refined and memorable experience. Kind regards, Duty Manager Chris Park

Customer review rating 5.0/5

Dami K. Couples - Confirmed reviews ALL

Service was top tier and the overall experience was immaculate

Dear Valued Guest, Bonjour, 안녕하십니까! Thank you sincerely for choosing to stay once again at Sofitel Ambassador Seoul Hotel & Serviced Residences, and for taking the time to share your kind and heartfelt feedback. We truly appreciate your thoughtful words. Our hotel strives to provide an exquisite environment where the essence of French elegance harmoniously blends with Korean heartfelt hospitality, ensuring that every guest enjoys genuine relaxation and a truly memorable experience through the highest standards of service. Hearing that you had a satisfying and joyful stay fills our entire team with great pride and joy, while also inspiring us with a renewed sense of responsibility to deliver even more impeccable service in the future. At Sofitel Ambassador Seoul, we pledge to continue serving you with unwavering passion and meticulous care, so that with every visit you may experience the true spirit of French zest, accompanied by luxurious service and an exceptional environment without compromise. We hope that your cherished experience with us will mark the beginning of a lasting relationship, and we eagerly look forward to the opportunity to welcome you back in the near future. Once again, please accept our heartfelt gratitude, and we wish you health and happiness. Sincerely, Duty Manager Chris Park

Customer review rating 5.0/5

Nefertiti G. Couples - Confirmed reviews ALL

In all honesty, this is the best hotel stay I have ever experienced in all my years of traveling. I have not one negative thing I can say about our stay. The service by the staff was top notch. They were very helpful and accommodating. The gym and pool were beautiful (yes beautiful), clean, and well equipped. The room, especially the shower, was a 10/10. We enjoyed our stay and would highly recommend this hotel.

Dear Valued Guest, Bonjour and thank you for your thoughtful review regarding your recent visit to Sofitel Ambassador Seoul. We are truly pleased to hear that your stay was enjoyable and that our team contributed positively to your experience. At Sofitel ambassador Seoul, we believe that authentic hospitality lies in the details—from the comfort of the room to the attentive service provided by our staff. It is most rewarding to know that our commitment to these values was well received during your time with us. Your feedback has been shared with our entire team, as it serves as a valuable source of motivation to continue enhancing our service standards and guest satisfaction. We are particularly grateful for guests like you who take the time to share such kind words. Should your travels bring you back to Seoul, it would be our greatest pleasure to welcome you again and offer you another refined and memorable experience. Kind regards, Duty Manager Chris Park

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Other web-users rate our hotel

  • 1,074 reviews 9.3/10 Location
  • 1,486 reviews 9/10 Room
  • 1,982 reviews 9.1/10 Service
  • 565 reviews 9.4/10 Vibe
  • 516 reviews 9.5/10 Cleanliness
  • 505 reviews 8.2/10 Amenities
  • 422 reviews 8.2/10 Comfort
  • 376 reviews 8.8/10 Breakfast

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