Pullman Adelaide 5 stars

Customer review rating (ALL Rating) 4.5/5 3,504 reviews

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16 Hindmarsh Square, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Indoor Swimming Pool, Spa, Sauna, and Fitness Centre.

  • Concierge, valet, accessible rooms, and free Wi-Fi available.

  • Newly refurbished Suites have views over Hindmarsh Square and Adelaide Hills.

  • Conference Floor located on the top floor with views over the Adelaide Hills.

  • CBD location-a short walk from shopping, dining, the National Wine Centre, and more.

Our accommodation(s)

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Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.9233, 138.6065

Telephone
Fax +61 8 8206 8800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,504 reviews

Customer review rating 5.0/5

Rebecca W. Families - Confirmed reviews ALL

The staff were very friendly, location was perfect, the bedding was comfortable and not too much road noise

Hi Rebecca, Thanks for your lovely feedback! A benefit of our location is the park in front of the hotel which helps minimise road noise. We're glad it helped achieve a great night's rest. Best wishes, Pullman Adelaide

Customer review rating 3.5/5

Bernadette F. Couples - Confirmed reviews ALL

On the whole a very good experience-5 nights-and nice large room and bathroom. Issues: 1. inadequate bedside lighting for reading. I asked for additional light after day 1 but none was forthcoming, I was told there were no spare lamps or other lights. I read a lot in the evening and this was really an inconvenience and certainly not good for my eyes. 2. shower cap was not replaced in bathroom, I was told housekeeping had run out of them on the day in question.3. I used the 'Members stay plus benefit' for a couple of nights, paying $50 for each night. On checkout I was told this did not include breakfast, although the nights I had fully paid for did include breakfast. Lady at check out said this was written on the website terms etc, but if it is, it is not very obvious or clear, maybe in the fine print. She also said other customers had made the same complaint that they weren't aware they had to pay for breakfast on the 'benefit' days. Otherwise- courteous and helpful staff, good location.

Hi Bernadette, Thanks for sharing your thoughts! We're glad you enjoyed your room and our team's hospitality. We're sorry to hear about the lighting and shower cap issues; we appreciate your feedback as it helps us improve. Regarding the breakfast policy, we’ll take your comments on clarity into account for future guests. We hope to welcome you back soon for an even better stay! Best regards, Pullman Adelaide

Customer review rating 5.0/5

Katherine L. Families - Confirmed reviews ALL

Loved the fact that your buses were able to pick us up from front door. Room very comfortable and spacious. Close proximity to shops

Hi Katherine, Thanks for the terrific score and it's good to know you found the transport options handy. We look forward to having you back with us. Many thanks, Pullman Adelaide

Customer review rating 4.5/5

Steven B. Business - Confirmed reviews ALL

Stayed 6 nights for work with my teenage daughter. Very clean and modern hotel. Room & facilities all excellent. We especially liked the fact that the pool/spa/sauna/steam room stayed open to midnight! Breakfast was top quality. My ACCOR Platinum status was acknowledged through FOC breakfast and access to the Hindmarsh Lounge Executive Lounge. I do find that when I book through work (as mandatory to book corporately) that there are less benefits. Yes, they didn't charge to convert room to twin but there were no drinks vouchers, treats in room or upgrade. Might not even get points for my stay (despite having no option but to book through our corporate portal). But staff were excellent, facilities were of a high standard and I really liked the lounge. Also very rare to find a sauna and a steam room in hotels!

Good Morning Steven, Thank you for the terrific review and sorry to hear about the member benefits. Often when booked through a corporate agency, their systems don't link up 100% with hotel systems so important information like your membership number doesn't come through. We suggest asking the agency to add your membership in the notes field so we can correct the error and work towards your upgrades and welcome gifts. Thank you again for the review and we're glad your overall stay with enjoyed. Pullman Adelaide

Customer review rating 4.5/5

Peter C. Friends - Confirmed reviews ALL

Great rooms, nice robes and balcony. Club Lounge was good. Self service drinks would be better.

Hi Peter, Thanks for your lovely feedback! We're glad you enjoyed the rooms and Club Lounge. We appreciate your suggestion about self-service drinks and will keep it in mind. Best regards, Pullman Adelaide

Other web-users rate our hotel

  • 1,241 reviews 9.4/10 Location
  • 1,757 reviews 7.9/10 Room
  • 2,034 reviews 8.4/10 Service
  • 21 reviews 7.4/10 WiFi
  • 704 reviews 8.1/10 Comfort
  • 612 reviews 7.8/10 Cleanliness
  • 492 reviews 7.8/10 Breakfast
  • 338 reviews 5.8/10 Value

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