Pullman Adelaide 5 stars

Customer review rating (ALL Rating) 4.5/5 3,666 reviews

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16 Hindmarsh Square, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Indoor Swimming Pool, Spa, Sauna, and Fitness Centre.

  • Concierge, valet, accessible rooms, and free Wi-Fi available.

  • Newly refurbished Suites have views over Hindmarsh Square and Adelaide Hills.

  • Conference Floor located on the top floor with views over the Adelaide Hills.

  • CBD location-a short walk from shopping, dining, the National Wine Centre, and more.

Our accommodation(s)

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Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.9233, 138.6065

Telephone
Fax +61 8 8206 8800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,666 reviews

Customer review rating 4.0/5

Bryan A. Families - Confirmed reviews ALL

will go there again next time.

Dear Bryan, Thank you for taking the time to share your feedback following your recent family stay at Pullman Adelaide. We are pleased to hear that you had a comfortable stay and enjoyed our breakfast offering. It is also wonderful to know that you would choose to stay with us again on your next visit—this is truly appreciated. We have noted your ratings across your stay, and your feedback will be shared with the team as we continue to work on enhancing the overall guest experience. Thank you once again for your kind feedback, and we look forward to welcoming you and your family back in the near future. Warm regards, Sashi Assistant Manager Pullman Adelaide

Customer review rating 1.0/5

Peter T. Families - Confirmed reviews ALL

We stayed for 6 nights ahead of the Easter long weekend. During which we had housekeeping refresh the rooms daily but failed to check shower gel bottle in the bathroom. For a long stay over 2 nights I would have thought that this is a standard procedure. Our shower gel ran out midshower on day 4 and upon calling front desk we were told it will be on its way up shortly. My wife had to wait cold in the shower for 30 mins before I rang them again (this time I told her that I am gonna go downstairs and get it myself) and found out that both reception and concierge were chatting at front desk. The duty manager at that time explained that there was a security issue that they had to deal with first. Concierge told me that it was his first time hearing the request (after my first call 30 mins ago) so he helped me to get the soap from the stockroom so I can run back quickly to the room. Certainly there is a breakdown of comm there at front office? Front desk staff is missing simple courtesy of calling us back in the room and informing that it will take over 5 mins because they cant attend to the request straight away. DM apologised afterward and said “will bring up with housekeeping dept in morning meeting”. Felt it was too easy to shift blame to HK dept as it has already happened and didnt click to him that there is a breakdown of comm between his staffs that night. Another incident at the laundry room where the front desk staff issue $15 worth of coins in $1 and $2. I asked him if the machine accepts $2, he said yes. I went back down after the machine didnt give a return and I am running out of $1 to turn on the dryer. Had to explain to him that I need an extra $1 since the machine took all the $2. He seems confused and this couldve been averted with training. Get all f/o staffs up to L2 and put a sign up of only $1 is accepted. Our family have been let down hard by the standard of Pullman ADL.

Customer review rating 5.0/5

Jodi M. Business - Confirmed reviews ALL

The whole experience was fantastic, and the staff were so helpful and welcoming. A big shout out to the staff on dinner service, the experience and knowledge was amazing. Thanks so much, I will be back.

Dear Jodi, Thank you for taking the time to share your wonderful feedback following your recent stay at Pullman Adelaide. We are absolutely delighted to hear that you had such a fantastic experience and that our team made you feel so welcome throughout your stay. Your kind words about the dinner service team are especially appreciated—it is great to know their knowledge and service left such a positive impression. We will be sure to pass on your shout-out to them. It is also pleasing to see that you rated all aspects of your stay so highly, from arrival through to departure. Thank you once again for your kind feedback, and we are thrilled to hear that you will be returning. We look forward to welcoming you back for another exceptional stay. Warm regards, Sashi Assistant Manager Pullman Adelaide

Customer review rating 4.5/5

Elissa K. Friends - Confirmed reviews ALL

Would highly recommend staying here.

Dear Elissa, Thank you for taking the time to share your feedback following your recent stay at Pullman Adelaide. We are delighted to hear that you enjoyed our central location, comfortable rooms and beds, and the friendly service provided by our team. It is especially rewarding to know that you would highly recommend staying with us—this truly means a lot. As a valued Gold member of ALL – Accor Live Limitless, we sincerely appreciate your continued loyalty and support. We also appreciate your feedback across your stay, and this will be shared with the team as we continue to enhance the overall guest experience. Thank you once again for your kind words, and we look forward to welcoming you back in the near future. Warm regards, Sashi Assistant Manager Pullman Adelaide

Customer review rating 5.0/5

Shaun C. Families - Confirmed reviews ALL

We returned for AFL gathering round as fans. We had the best time. Christopher who greeted us at the door made our experience even better. He is a very nice and lovely human he deserves a pay rise! He was so great with our children we will return just to see him.

Dear Shaun, Thank you for taking the time to share such fantastic feedback following your recent stay at Pullman Adelaide. We are absolutely delighted to hear that you and your family had such a wonderful time during AFL Gather Round and that your experience was made even more memorable by our team. Your kind words about Christopher truly mean a lot—he will be thrilled to hear your praise. It’s especially lovely to know how great he was with your children and that he made such a lasting impression. We will be sure to recognise him for his outstanding service. As a valued Gold member of ALL – Accor Live Limitless, we sincerely thank you for your continued loyalty and support. We are so pleased that every aspect of your stay met your expectations, and it’s incredibly rewarding to hear that you would return—especially to see Christopher again! We look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Sashi Assistant Manager Pullman Adelaide

Other web-users rate our hotel

  • 1,305 reviews 9.4/10 Location
  • 1,804 reviews 7.9/10 Room
  • 2,115 reviews 8.4/10 Service
  • 21 reviews 8/10 WiFi
  • 733 reviews 8.1/10 Comfort
  • 619 reviews 7.8/10 Cleanliness
  • 510 reviews 7.8/10 Breakfast
  • 429 reviews 7.7/10 Amenities

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