Pullman Adelaide 5 stars

Customer review rating (ALL Rating) 4.5/5 4,306 reviews

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16 Hindmarsh Square, 5000 ADELAIDE, Australia

Description

Hotel extras

  • Indoor Swimming Pool, Spa, Sauna, and Fitness Centre.

  • Concierge, valet, accessible rooms, and free Wi-Fi available.

  • Newly refurbished Suites have views over Hindmarsh Square and Adelaide Hills.

  • Conference Floor located on the top floor with views over the Adelaide Hills.

  • CBD location-a short walk from shopping, dining, the National Wine Centre, and more.

Our accommodation(s)

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Hotel location

Pullman Adelaide

16 Hindmarsh Square
5000 ADELAIDE
Australia

GPS:-34.9233, 138.6065

Telephone
Fax +61 8 8206 8800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,306 reviews

TripAdvisor Rating  4.5/5  2,384 reviews

Certificate of excellence 2024

Great location

Customer review rating 5.0/5

Steffi A. Families - Confirmed reviews ALL

We had a lovely stay thankyou

Dear Stephanie, Thank you for your loyalty to Accor as our Silver member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelia Kesuma Assistant Manager

Central location in the city

Customer review rating 5.0/5

Aaron Business - Confirmed reviews ALL

Greeted warmly, excellent service

Dear Aaron, Thank you for taking the time to tell us about your experience at the Pullman Adelaide and for your loyalty as an Accor Plus Platinum member. We appreciate you sharing your kind comments, and we look forward to welcome you back soon! Sincerely, Atin

Good location, staff welcoming, neat and tidy and clean. Pool and spa great and well maintained

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Very expensive for 1 person for 2 night $1168.50 in a hotel that needs some attention. Service was good but a little slow to respond to guest requests.

Dear Danna, Thank you for taking the time to share your feedback with us. We appreciate your valuable feedback because it helps us to identify the areas where we can improve the guest experience. I was disappointed to learn of the shortfalls you experienced, please accept my sincere apologies. We have taken your feedback on board for further training and improvement. We are pleased that you enjoyed the rest of your stay and we would be honoured to have you return to our hotel in the future. Sincerely, Atin

Yes it’s well located

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The shower curtain is low rate. The wifi didn’t work Reception attempted to charge me a large sum for bar fridge drinks. The charge was withdrawn after explanation

Dear Gregory, Thank you for taking the time to tell us about your experience at the Pullman Adelaide. I am sorry to hear that there were few inconveniences during your stay, please accept my sincere apologies. Your valuable feedback has been noted and shared with the relevant departments. We appreciate you sharing your comments, and we genuinely hope to have the opportunity to welcome you back in the future. Sincerely, Atin

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Very poor customer service in housekeeping and bar. Front desk staff was great

Dear Linda, Thank you for taking the time to share your feedback with us. We appreciate your valuable feedback because it helps us to identify the areas where we can improve the guest experience. I was disappointed to learn of the shortfalls you experienced during your stay. Please accept my sincere apologies and as a small gesture we waived charges for your Bar drinks since the room was booked via third party. We have taken your feedback on board for further training and improvement. We genuinely hope to have the opportunity to welcome you back in the future. Sincerely, Atin

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Other web-users rate our hotel

  • 1,490 reviews 9.4/10 Location
  • 2,196 reviews 7.7/10 Room
  • 2,700 reviews 8.7/10 Service
  • 25 reviews 7.6/10 WiFi
  • 904 reviews 8/10 Comfort
  • 752 reviews 7.2/10 Cleanliness
  • 597 reviews 7.9/10 Breakfast
  • 399 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.