Mercure Chengdu Chunxi Taikoo Li 4 stars

Customer review rating 4.5/5 107 reviews

ALLSAFE approved hotel

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Mercure Chengdu Chunxi Taikoo Li
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+ 20 Services

Hotel extras

  • Free Parking

  • Delivery Service by Robert

  • Free Fitness Center Access

  • Free Drinks in Room

Hotel location

Mercure Chengdu Chunxi Taikoo Li

3rd North Shuawa Road
Jinjiang District
610020 chengdu
china

Tel: +862886253666

Fax: (+86)28/61353300

Check-in from 12h00

Check out up to 12h00

  • By plane

    SHUANGLIU INTL At 18km / 11 miles

GPS :30.6592402, 104.0756362

Hotel services

MIAO LA XIONG MAO Non contractual photo

Located on level 30, the All Day Dining restaurant blends Eastern and Western cuisines. It serves breakfast, lunch and dinner as well as an exclusive customised buffet.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 374 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 374 non-smoking rooms
    • 27 floors
  • Languages spoken at the hotel
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Public indoor parking
    • On site
Well-being
  • Fitness Center
    • On site

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 208

  • Maximum capacity: 180 people

Find out more

Our guest reviews for
Mercure Chengdu Chunxi Taikoo Li

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

107 reviews

TripAdvisor Rating 3.5/5

22 reviews

Short trip to the land of Giant Panda and the Giant Panda!

Customer review rating 5.0/5

Shubhashis Couples - 03/01/2020 Confirmed reviews ALL

We stayed in the facility for 4 nights over two separate occasions. The hotel is centrally located about 10-15 minutes from the Chunxi Road Metro station and next to the Chunxi Central Business District. If you are taking the metro, exit from either gate D or E. We stayed in superior room, the rooms on the 21st floor were reasonably spacious and well equipped. The hotel staff didn't understand English but carries a translator along with them.

Very short stay

TripAdvisor rating 4.0/5

BKM-SG Business - 02/01/2020 TripAdvisor review

Hotel look quite new, rooms are fine and good size. We checked-in at almost mid-night and checked out at 7am the next day. This stay was just to have a place to sleep due to the bad flight timing. Silkair fly from Singapore arriving at Chengdu after 10:30pm. Before check out we have our breakfast in the hotel, food quality average. The lady at the noodle station was very rude, when requested to have more vegetable to be added to our bowl of soup noodle, she refused to do so and just kept to her way. The person at the egg station was totally expressionless, no reply and ignore us. Big attitude problem.

Nice and convenient stay at Mecure Chengdu Chunxi

Customer review rating 5.0/5

Ben Solo - 30/12/2019 Confirmed reviews ALL

Very good location close to the city centre. Staffs are very friendly. It is overall a good stay at Mecure Chengdu Chunxi.

Average at best!

TripAdvisor rating 3.0/5

yewf2017 Couples - 18/12/2019 TripAdvisor review

Very basic hotel in Chengdu! I booked it based on the International Mercure name. Mercure in Chengdu is very different from the ones in Europe. Cons: No concierge service, no room service and very basic gym. Pros: Location, Soft beds, Heated toilet seats, Lightings In the room

good location design,strange policy

Customer review rating 3.5/5

H. Solo - 08/10/2019 Confirmed reviews ALL

Hotel policy donot obey Accor‘s membership policy.

Good

Customer review rating 3.5/5

Anonymous Solo - 05/10/2019 Confirmed reviews ALL

Good, but location not so.

Good location & your staff so nice

Customer review rating 5.0/5

Ch.t. Solo - 01/10/2019 Confirmed reviews ALL

I had a great time to visit Chengdu . Your staffs were nice and helpful everything I asked. I’ll be back to your hotel if I have schedule in Chengdu.

Other than good location new hotel and nice interior, this hotel has no 4 star standard at all

TripAdvisor rating 2.0/5

Joanne Y Family - 16/05/2019 TripAdvisor review

No one approach or attend to us the moment we entered the building. You have to go to front office to inform you're checking in or any assistance. At the same time two young local guys that sat at lobby couch resting their legs on the coffee table and one of them spitted on the carpet! I almost throw up! And when we checked into one of the rooms, hair was scattered everywhere on the floor, so disgusting. But at least room was changed. Restaurant at level 30 is beautiful with great view but feels like a food center. Waitress will just stand aside for a while. And later three of them will collect used plates and waste together chitchat non-stop aloud while pushing the trolley around. I felt gross when they throw the waste while resting the trolley next to me while having breakfast, felt like I was in a canteen. Furthermore, the lady supervisor on duty talking non stop over the mobile sitting at one of the dining chair. All these should not have been seen at a 4 star international branded hotel! Staffs were not well trained especially F&B department. But there was a helpful lady supervisor on duty on our second day of our stay assisting us on our itinerary.

Location is good

TripAdvisor rating 4.0/5

jeffreytan213 Business - 02/05/2019 TripAdvisor review

It's a nice location, but the service really doesn't hold up to Accor branding, i am a platinum member and i was surprise with the no frill treatment, 1 guess 1st was the hotel was full and upgrade not available that is totally understandable no issue, but giving a room that had an air-conditioning problem was a madness, temperature in the room remain in the 27degree throughout the time, and the only thing they did was 2 technician and trying to fix it but it still doesn't help and brining a fan in addition to cool the room. the next day they change the room and was slight better off, did not get a welcome drink even though i mention about it, did not get any welcome note as well, i guess the management of this hotel had to improve services, when i check-out 1 lady perfom the check out half way another guy took over at another counter, the guy was waiting for the lady to print the invoice while the lady expect him to print, hello please finish serving and settling 1 client bill before you take over another waiting in-line...totally lack of training and professionalism, utterly disappointed in the way they manage the front desk.

Gross Inability to Provide Basic Service

TripAdvisor rating 2.0/5

261murrayw Business - 29/12/2018 TripAdvisor review

Unable to find my booking during check-in, horrible room layout for twin bed room, did not register loyalty point after stay, staff lacks basic training.Location is good, room is clean. I don't know if it that I am to strict towards hotel service inner China, but this is just not on par with any other Mercures I've stayed

Amazing value for money and great location!

TripAdvisor rating 5.0/5

Thanos D Business - 22/11/2018 TripAdvisor review

Great hotel, located exactly in the heart of Chengdu, near Chunxi Road (5' on foot), amazing value for money, super helpful personnel, spacious clean and fancy rooms (everything automated, from electricity switches to toilet functions, using a remote control!). Highly recommended!Breakfast could have a higher variety, plus (surprisingly) there is no water available (only 2 bottles in rooms).

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