Mercure Chengdu Downtown 4 stars

After 21 days in China, I booked this one largely because it said it had laundry facilities (self-service) available and also has a small fitness center next to the laundry. Had several staff (3-4) at front counter, but took about 10 minutes to check in. Rate was $108 a night without breakfast included. The room was nice, bed mattress was not too firm. Had a coffee machine and small fridge with 3-5 drinks that are free and that they refill every day. The nearest metro looked like it was The First Tunnel, but it appeared closed. Other than that, the one in Tianfu Square is the closest and is an easy 10 minute walk to the hotel. There is a McDonalds and Starbucks located diagonal to the hotel, and a good restaurant next to the hotel. It's about a 10 minute walk to Tianfu Square, Sichuan Museum, and Sichuan Science & Technology Museum (a big statue of Mao is in front), and about 15-20 minutes to The People's park. There is also Chunxi Pedestrian Road nearby with lots of shopping.

This Hotel was included on a China Tour. We didn't get much time to have a good look around the area, but the hotel itself was clean and the breakfast was good. Some of the hallways smelt of cigarette smoke which was not good for the asthmatics on tour, but this was mild compared to others on tour.

Stayed here one night in a good sized room which had seen better days. The room was dark with heavy furniture, flat screen television, god storage space and an en suite toilet and shower, the door to the door to the bathroom was breaking up at the bottom corners. English was a bit of a problem and I was unable to get any decaf coffee or find out what was gluten free on the breakfast menu for my wife. There was limited Chinese and international food on offer for breakfast and as mentioned by other reviewers the 3 lifts were insufficient and slow for such a large hotel. I also tried to find the lobby for a bar but was unable to order any beer or wine!

Wonderfull stay at Mercure in Chengdu. Big city with many different shops, restaurants and bars. Unfortunately it was almost impossible to communicate in english with the staf at the hotel. At least one person should be able to handle the langugage.

The rooms are very clean and all of the staff have been wonderful. My husband got sick and the manager checked on us and helped us with room service. The food too was good. Thank you for your service . The location is also good