Banyan Tree Shanghai On the Bund 5 stars

TripAdvisor rating 4.9/5 4,508 reviews

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19 Gong Ping Road, 200082 SHANGHAI, China

Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Meeting Facilities and Ballroom

  • Proximity to Shanghai's major transportation hubs

Our accommodation(s)

Hotel location

Banyan Tree Shanghai On the Bund

19 Gong Ping Road
200082 SHANGHAI
China

GPS:31.249908, 121.50708

Telephone
Fax +86 21 5509 1199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.9/5  4,508 reviews

A perfect getaway.

TripAdvisor rating 5.0/5

sandy l TripAdvisor review

Beyond impressed! The concierge team went above and beyond to help us. The breakfast was also fantastic. A perfect getaway.

Dear Valued Guest, We are truly delighted to hear that you were beyond impressed with your stay at Banyan Tree Shanghai On The Bund! Thank you for highlighting our concierge team—it means the world to us that they could go above and beyond to make your experience seamless and special. We’re also thrilled that you enjoyed our fantastic breakfast and that your time with us felt like a perfect getaway. Your kind words have been shared with the entire concierge and culinary teams, who are honored to have contributed to such a memorable stay. We look forward to welcoming you back for another relaxing escape—whether to enjoy our spa, rooftop bar, or simply to experience more of the warmth and hospitality you loved. Christoph Kamieth General Manager

Excellent hotel

TripAdvisor rating 5.0/5

Departure45812784006 TripAdvisor review

Outstanding views and excellent service. The concierge is so lovely, and quick to respond. They helped me book multiple restaurants and bars, and helped me line up travel to various places around Shanghai. The room is fantastic with amazing round bathroom and views of the bund.

Dear Valued Guest, We are absolutely delighted to hear that you enjoyed your stay at Banyan Tree Shanghai On The Bund, especially our outstanding views and the excellent service from our team. It is wonderful to know that our concierge was able to assist you seamlessly with restaurant and bar bookings, as well as travel arrangements around Shanghai—creating a smooth and memorable experience for you is what we strive for. We are also thrilled that you loved your room, particularly the unique round bathroom and those breathtaking views of the Bund. Moments like these are what make a stay truly special. Your kind words have been shared with our concierge and entire team, who are honored to have been part of your Shanghai journey. We would be delighted to welcome you back in the future—whether to explore more of the city with our assistance or simply to relax and take in the iconic skyline once again. Christoph Kamieth General Manager

Nice stay

TripAdvisor rating 5.0/5

Malisaaa W TripAdvisor review

W onderful experience! The service was impeccable, the bed was extremely comfortable, and the attention to detail throughout the hotel was impressive

Dear Valued Guest, I am absolutely delighted to hear that you had a wonderful experience at Banyan Tree Shanghai On The Bund! Thank you for highlighting our impeccable service, extremely comfortable bed, and the attention to detail throughout your stay—it means the world to us that these elements made your time with us so memorable. Our team takes great pride in creating meaningful moments for every guest, and your kind words have been shared with everyone as wonderful encouragement. It would be our pleasure to welcome you back soon for another relaxing and exceptional stay—whether to enjoy more of our heartfelt hospitality, stunning views, or simply another perfect night's sleep. Christoph Kamieth General Manager Banyan Tree Shanghai On The Bund

Amazing Luxury and Warm Hospitality

TripAdvisor rating 5.0/5

Ayinde2 TripAdvisor review

We stayed two nights at the Banyan Tree on the Bund at the start of a two-week trip in China, and it could not have been a more spectacular kick-off to our trip. It started with a refreshing tea brought during check-in, continued with a room upgrade to a swimming pool (large-scale hot tub) room with a jaw-dropping view of the Pudong, and kept going with a breakfast fit for royalty, plus luxury and kindness at every turn. The rooms are elegant and silent, comfortable, and beautiful. The staff were always helpful and warm. And the breakfast seriously was one of the best in all our travels. We will never stop dreaming about the French toast chef and the care he took to make each piece absolutely perfect. We felt we were being welcomed to a beautiful home, not just staying in a hotel, and we had a wonderful time. We have been fortunate in the last few years to have the opportunity to stay in many luxurious properties. We have learned that luxurious surroundings are nice, but they are even better when they come with sincere warmth and hospitality, and the Banyan Tree more than delivers on both fronts. We would book it again and cannot recommend it highly enough to others seeking a quiet, beautiful spot in Shanghai.

Dear Valued Guest, I am profoundly touched by your heartfelt and beautifully detailed reflection on your stay at Banyan Tree Shanghai On The Bund. It brings us immense joy to know that your two nights with us served as such a memorable and spectacular beginning to your two-week journey through China. We are especially grateful that you appreciated the thoughtful touches—from the refreshing welcome tea and room upgrade to the stunning Pudong view from your pool room—and that our breakfast, including the lovingly prepared French toast, left such a lasting impression. Your description of feeling “welcomed to a beautiful home” is the highest compliment we could ever receive, and it reflects the sincere warmth and hospitality our team strives to offer every guest. I have shared your uplifting words with our entire family—especially our culinary team, who are thrilled to know their dedication was so warmly felt. It would be our honor to welcome you back whenever your travels bring you to Shanghai. Until then, we wish you continued wonderful adventures and look forward to the day we can host you again. Christoph Kamieth General Manager

this is the worst hotel ever! they are racist!

TripAdvisor rating 1.0/5

Navigate27347094569 TripAdvisor review

be aware of booking this racist hotel. When I checked into the room, they gave me a room that was different from the picture, and told me to pay an extra $100 per night to get the same view as the picture. The staffs were absolutely unfriendly and unhelpful at all. I saw many people fighting with the manager during my stay. They only make extra charge to the foreigners. All the Chinese people get a room right away and all the foreigners are paying at the lobby and looked very unhappy. Please don't waste your money on a hotel that discriminates against you. I will never go to Banyan Tree or Accor again. It's disgusting. I will give them 0 stars.

Dear Valued Guest, Thank you for sharing your feedback. We are very sorry to hear that you felt disappointed. Our hotel does not and will never discriminate against any guest. Room rates and upgrades are applied equally based on room type and availability, never on nationality. We take such accusations seriously and have thoroughly reviewed your comments with our team. Please contact us directly at Gloria.Chen@banyantree.com so we can look into your stay in detail and address your concerns personally. Kind regards, Christoph Kamieth General Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.