ibis Styles Brasilia Aeroporto Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 213 reviews

ibis Styles Brasilia Aeroporto
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+ 19 Services

Hotel extras

  • 2-minute walk from JK International Airport

  • 1-minute walk from the bus terminal

  • 17-minute drive from Brasilia Interstate Bus Station

  • 24-hour lobby bar

  • Convention center

Hotel location

ibis Styles Brasilia Aeroporto

Aeroporto Int De Brasilia
Setor De Concessionarias
Lote 02
71608900 brasília
brazil

Tel: +556121966600

Fax: (+55)6121966600

Check-in from 12h00

Check out up to 12h00

  • DF TRANS - LINHA 102 :  Linha 102 Rod. Plano Piloto/ Aeroporto-W3

  • DF TRANS - LINHA 11 :  Linha 11

  • DF TRANS - LINHA 31 :  31

  • EXECUTIVA - LINHA 113 :  113

  • By plane

    BRASILIA INTL AIRPT At 0.38km / 0.24 miles

GPS :-15.870765, -47.926525

Hotel services

ORIGINAL

How would you like to enjoy national and international cuisine at a fair price? Our restaurant offers a varied menu, as well as a themed lunch buffet featuring Italian cuisine on Mondays, Arabic cuisine on Wednesdays and feijoada on Fridays.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 360 rooms
    • 18 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 361 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Portuguese
    • Spanish
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car park
    • On site
Well-being
  • Fitness center
    • On site

Our accommodation(s)

The hotel features 361 rooms offering the perfect combination of modern décor and practicality, including 18 fully adapted rooms for people with reduced mobility.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 126

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 85 people

Find out more

Our guest reviews for
ibis Styles Brasilia Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

213 reviews

TripAdvisor Rating 4.0/5

1,315 reviews

Good hotel, but missing loyalty points credit

TripAdvisor rating 3.0/5

evandrot2015 Family - 12/01/2020 TripAdvisor review

The hotel is located right next to the airport. However, there is no shuttle service. Also the hotel does not make loyalty points credit. All the rest is what you may expect from Ibis Style. The amount charged to me was higher that the reservation amount done straight with Accor

Lack of maintenance

TripAdvisor rating 2.0/5

247jacksonb Business - 13/10/2019 TripAdvisor review

In the first room the TV was not working, then the staff changed me to another room, the TV was OK, but most of the time with horizontal lines on the screen appeared and the image was damaged, but, the most severe event was a constant leak somewhere around the bathroom, I have complained 3 times, however, until the third day (and last), the leak was not fixed, and I could not be moved to another room.

It was a good choice.

TripAdvisor rating 4.0/5

ALima_11 Family - 30/07/2019 TripAdvisor review

Front desk staff was very helpful and professional. I was able to have breakfast before the official start time, I had to be at the airport at the crack of dawn. It was a good choice for me. Ibis never disappoints.

Good location, mainly for business or for early flight

TripAdvisor rating 3.0/5

GuilhermeDall Business - 29/04/2019 TripAdvisor review

Good hotel, some issues to improve, but nothing to implicate the stay. Air conditioning should work better. Good breakfast, nice bad for a good sleep. Good wi-fi, should have more TV channels, but, OK.

Interesting

Customer review rating 2.0/5

Lois B. Business - 05/03/2019 Confirmed reviews ALL

1. The ride from the airport to the hotel was uncommonly a long way around (I could see the hotel from the airport, but there is NO hotel shuttle bus/van service!) 2. The room I was given, 413, was already occupied by someone else! I had to request a new room. 3. I had a double occupancy room with myself and a friend, but there was only one set of bathroom items.

The hotel was a very comfortable stay as I transitioned from the airport

Customer review rating 4.0/5

Craig Business - 04/03/2019 Confirmed reviews ALL

the staff were friendly and helpful

Average

Customer review rating 3.0/5

Thiago Business - 22/02/2019 Confirmed reviews ALL

Very bad at first because I received a room without cleaning after the past guest left. The towels were on the floor, the bed without making, trash on the room, etc

Fair

Customer review rating 3.0/5

Henry R. Business - 15/02/2019 Confirmed reviews ALL

Comfortable room. Efficient front desk. Terrible service at the restaurant (dinner).

Expensive stay

Customer review rating 3.0/5

Renan Business - 09/02/2019 Confirmed reviews ALL

Super expensive

nothing to complain

Customer review rating 5.0/5

Anonymous Friends - 06/02/2019 Confirmed reviews ALL

Exclent

excelente

Customer review rating 5.0/5

Gislei S. V. Families - 05/02/2019 Confirmed reviews ALL

Excelente, principalmente o restaurante. nota 10.

Excelente

Customer review rating 5.0/5

Vânia B. D. F. Solo - 29/01/2019 Confirmed reviews ALL

Excelente, recomendo.

Very pleasent

TripAdvisor rating 5.0/5

Anna Elisa V Business - 25/11/2018 TripAdvisor review

Very comfortable, clean and quiet. The employees are kind and services are nice but the prices of food and drinks don't worth it (there you can find only tiny bottle of waters!!!). The location is good, depending on the reason of the trip, but far from commercial area and restaurants.

Good location

TripAdvisor rating 4.0/5

AKABr66 Business - 09/07/2018 TripAdvisor review

The hotel has a great location for those who need to be close to the Brasilia airport. The rooms are modern and well cleaned. The staff is friendly, but the bar/restaurant service seems somewhat disorganized.

Dear Akab, Thank you very much for your evaluation and given score. We are glad to hear about your overall experience in our hotel. Your perception concerning the services provided at the bar/restaurant will be promptly transmitted to the staff members and respective leaders. We hope to host you again in the near future and maybe, conquer the last star in your perception. Kind regards, Henrique Severien General Manager

Disappointeing customer service, OK facility

TripAdvisor rating 2.0/5

Gregory R Business - 16/05/2018 TripAdvisor review

OK facility with poor front desk customer service. I will not return and do not recommend anybody to stay here. Training and front desk customer service needs huge improvement and better training. I arrived at 12:30am after a long flight. I am Le Club Accor Hotels loyalty club member for many years. Reservation made through the website with my corporate credit card. Reception is demanding full payment upon arrival. There was an issue with my corporate card. Reception refused to check me in. I said, let me sort it out when I am in the room or tomorrow morning. No. Pay by cash or use another credit card, otherwise we will not allow you to enter the room. Extremely customer friendly, isn't it? Ended up making phone calls at night from the noisy lobby. I used another credit card, which first didn't work for Reception, either, because their machine was faulty. The same card worked perfectly at the bar. I was promised that the other card will only be serving as guarantee until the morning. After that the receptionist processed the payment with my personal credit card. I said, this is not what he said, he would do. Well, if my corporate card works in the morning, I can ask somebody to cancel the transaction. Nice, he? Wonderful customer service. Finally, I got my access card, but nothing like, I am sorry, or anything.... You are a guest, you booked with us, though luck, now you put up with our rules and attitude. Needless to say, I contacted the Front office Manager the next morning. He was professional and he ended up helping me revising the transaction using my corporate credit card, which I appreciate and thank him. Regardless, I will not return. Guests are not treated with respect.

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