The hotel is conveniently located but rooms are dated, housekeeping needs improvement. Breakfast was served at an improvised location.

n/a

As I know Accor Hotels, I was sure it would be a good experience. But, this time I was a little bit disappointed because the ar conditioning in my room was very noisy.

I chose Mercury due to the facilities, mainly because o I need to work before my event. I did not habe internet anytime during my all stay! I would like to have back my money.

The hotel crew is very friendly and always willing to help.

Sempre eficiente

breakfast not good, don't have omelet and tapioca. Don't have French bread. Most dishes ( sweet plates) have broken edges, must be replaced. In the parking, there is infiltration, stains all the paint on the car.

Everything was fine except for the WiFi, you should add access points for coverage on the rooms on the extremes of the hotel, I personally had to be moving every time trying to have a good connection and that's really stressful

It was very pleasant stay. The staff was excellent and social mention should go to a lady at reception..I cannot recall her name ( starts with a M) but was a lifesaver when I needed some urgent docs to be printed. The room was wonderful

Spectacular service from all staff; Great reception (Thank You Natanael) Affection in the preparation of the room (Thank you Wesley Almeida); Great location Great comfort Anyway, thank you Mercure....

Sympathy, comfort and hospitality are the main concepts of this hotel. I recommend. Hotel very clean, organized, great beds, great shower, bath and towels. All staff are highly attentive. Internet with good speed. Beautiful landscape of the rooms for the Federal Capital Brasilia. I will definitely return to this hotel.

The hotel is beautiful and well located, the room was quite spacious and had a great view (also great shower); everything was tidy and I had a very pleasant time. The breakfast was so complete, truly delicious.

It is a very nice hotel. We have to point three things: location, service e room. We had a litle problem with the air conditioning. The problem was reported to manager in order to fix it. The restaurant offers a very good food and beverages. We enjoyed so much. Thanks.

The Hotel is great. There was a problem on check-in though. They put me in a room which was not cleaned. The bed was not done and the toiled was used. After my complain they changed the room and everything was fine.

A very good place to stay em BSB. The hotel is surronded by shoppings and restaurants. It is pretty well located, as well. It has a very good atmosphere, mainly the hotel' employees. Thank you very much.