Grand Mercure Brasilia Eixo Monumental 5 stars

Customer review rating (ALL Rating) 4.4/5 3,745 reviews

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Grand Mercure Brasilia Eixo Monumental - Image 1
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Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 BRASÍLIA, Brazil

Description

Hotel extras

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

Our accommodation(s)

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Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Telephone
Fax +55 61 3424-2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,745 reviews

TripAdvisor Rating  4.5/5  1,552 reviews

Customer review rating 5.0/5

Thiago D. B. B. Business - Confirmed reviews ALL

I stayed for 5 days for work. Every day I received excellent service from the reception, the assistants, and the restaurant. ...

Customer review rating 4.0/5

Erika D. R. Business - Confirmed reviews ALL

Good hotel, amazing breakfast and the best localization.

Customer review rating 5.0/5

Randall F. Couples - Confirmed reviews ALL

We needed a hotel for day use due to a long stopover . Unable to find anything on the usual booking platforms , I called the hotel direct . Hotel itself is very nice , well designed , spotlessly clean - all that you'd expect from Mercure

Dear Mr. Randall, Thank you for sharing your positive experience with us! We are delighted to hear that you had a pleasant stay and that you appreciated our accommodations, services, and especially our service. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 3.5/5

Kimberly S. Business - Confirmed reviews ALL

The staff was nice, but the water did not get hot. Had to take cold showers the whole week I was there.

Dear Ms. Kimberly, Thank you for sharing your experience with us. We are pleased to know that you had a good stay and that you appreciated our service. We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is very important to us and will be shared with our team so that we can implement improvements. We hope to welcome you again soon for a more pleasant stay at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 4.0/5

Tejas V. Business - Confirmed reviews ALL

I had a good stay for 6 nights. It was my first trip to Brazil, and I was happy by the hospitality of the country and its people. The hotel was good and centrally located to offer me a walking distance to my place of meetings. The breakfast spread was nice. I would request hotel management to look in to providing more details like presence of egg, fish, meat, beef in the food through some signage like green dot for pure vegetarian or vegan dishes, brown dot for dishes with eggs and red dot for dishes with meat, fish, beef, pork etc. on the name plates. The room allotted to me had minor plumbing problem as basic tap for cold water was very hard. Otherwise, the stay was nice and pleasant. I enjoyed it thoroughly and would select the place again for my next visit to Brasilia.

Dear Mr. Tejas, We sincerely thank you for sharing such a positive experience with us! We are very pleased to know that you had a pleasant and welcoming stay and that you appreciated our location, facilities, accommodations, services, breakfast, and especially our service. Your compliments will be shared with our teams. It was a pleasure to host you, and we hope you enjoyed your time with us. We very much look forward to welcoming you again on your next visit to Brasília for another memorable stay. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

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Other web-users rate our hotel

  • 555 reviews 9.6/10 Location
  • 1,286 reviews 7.2/10 Room
  • 1,319 reviews 8.6/10 Service
  • 22 reviews 5.7/10 WiFi
  • 686 reviews 8.5/10 Breakfast
  • 453 reviews 4.3/10 Amenities
  • 393 reviews 7.7/10 Cleanliness
  • 234 reviews 7.3/10 Vibe

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