Grand Mercure Brasilia Eixo Monumental 5 stars

Customer review rating (ALL Rating) 4.4/5 3,562 reviews

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Description

Hotel extras

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

Our accommodation(s)

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Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,562 reviews

Customer review rating 5.0/5

Cesar F. J. Business - Confirmed reviews ALL

The hotel is very comfortable, during my experience everything was perfectly. Thanks for you all for attention.

Dear Mr. César, Thank you for sharing your positive experience with us! We are delighted to hear that you had a pleasant stay and that you enjoyed our accommodations and service. We look forward to welcoming you back soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 4.5/5

Akiko T. Business - Confirmed reviews ALL

Very good experience. The rooms are very spacious and the bed was very comfortable. The workers were quite helpful.

Dear Mr. Akiko, Thank you for sharing your positive experience with us! We are delighted to hear that you had a pleasant stay and that you enjoyed our accommodations and service. We look forward to welcoming you back soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 5.0/5

Joseph A. P. Business - Confirmed reviews ALL

The staff was very welcoming, the room well-appointed, the breakfast fantastic. The gym was quite small for the size of the hotel, but it was pretty well-equipped. The hotel is located in front of dining options and near the main government plaza.

Prezado Sr. Joseph, Thank you for sharing your positive experience with us! We are delighted to know that you had a pleasant stay and enjoyed our location, accommodations, breakfast, and service. We look forward to welcoming you back soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 4.0/5

Auro K. H. Business - Confirmed reviews ALL

Bom hotel

Prezado Sr. Auro, Agradecemos imensamente por compartilhar sua experiência positiva conosco. Ficamos felizes em saber que você teve uma boa estada no Grand Mercure Brasília. Esperamos recebê-lo novamente em breve para mais momentos agradáveis. Atenciosamente, Luisa Guerra Supervisora de Guest Experience Grand Mercure Brasília

Customer review rating 0.5/5

Ingrid A. P. S. Business - Confirmed reviews ALL

The air conditioning in the room was in poor condition and was not working properly. I was initially assigned to an accessible room, but due to the issues, I had to move to a different room. Unfortunately, the second room also had problems. The bathroom, which was also designed as an accessible bathroom, became completely flooded because the drain was not functioning properly. In addition, the hair dryer was located inside the bathroom, creating a potential safety hazard due to the risk of an electrical accident.

Dear Ms. Ingrid, Thank you for sharing your experience with us. We sincerely regret that we did not meet your expectations and for the inconveniences you experienced during your stay with us. Your comments are very important to us and will be shared with our team so that we can implement improvements. We hope to welcome you back and provide you with a more pleasant stay at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Other web-users rate our hotel

  • 535 reviews 9.5/10 Location
  • 1,226 reviews 7.1/10 Room
  • 1,250 reviews 8.6/10 Service
  • 17 reviews 6.1/10 WiFi
  • 649 reviews 8.4/10 Breakfast
  • 406 reviews 4.4/10 Amenities
  • 382 reviews 7.8/10 Cleanliness
  • 215 reviews 7.5/10 Vibe

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